Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Gloucestershire Dental Treatment Hub

NHS Gloucestershire Integrated Care Board (ICB)

This public procurement record has 7 releases in its history.

TenderUpdate

21 Sep 2026 at 12:17

Tender Notice
Award

07 Sep 2026 at 15:39

Award Notice
Tender

14 Apr 2026 at 16:15

Tender Notice
TenderUpdate

06 Jan 2026 at 10:17

Tender Notice
Award

18 Dec 2025 at 10:50

Award Notice
Tender

06 Aug 2025 at 12:44

Tender Notice
Planning

01 Jul 2025 at 13:09

Planning Notice
Summary of the contracting process

NHS Gloucestershire Integrated Care Board commissioned a new primary care dental treatment hub in Gloucester, delivered under a Personal Dental Services contract. The service is intended to improve NHS dental access in an area of greatest deprivation, providing urgent care, dental access and health-inequalities pathways, and routine dental care. The hub is at the University of Gloucestershire’s City Campus, Three Counties Dental School, Northgate Street, Gloucester, with space for up to six dental chairs. The provider must work with the university and dental education partners, including through referrals and shared facilities. The service also supports postgraduate training and foundation dentists. Smile Together Dental CIC was selected to deliver the service.

This procurement has been awarded following an open competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023. The contract was awarded to Smile Together Dental CIC on 21 September 2026; the contract record gives a signing date of 4 September 2026. The contract value is £24,000,000 including extensions, with £12,000,000 for the initial term and a maximum financial envelope of £1,200,000 per year. The initial contract period is 10 years, with options for up to a further five years and then another five years, at the commissioner’s discretion. Evaluation used pass/fail basic selection criteria and PSR key criteria: quality and innovation 37%, integration and sustainability 31%, access and health inequalities 12%, value 10%, and social value 10%.

This requirement suits established NHS dental providers able to operate a multi-chair primary care service and manage a broad clinical mix. A credible future competitor would need capacity for urgent dental treatment, weekend provision, access and health-inequalities pathways, and routine care for eligible Gloucestershire patients. Experience of serving deprived or vulnerable communities would be relevant, including patients referred through NHS 111, GPs, charities and other clinical pathways. The provider must be able to equip and operate premises, manage rent, rates, maintenance, cleaning and lighting, and work collaboratively with the University of Gloucestershire and dental education partners. Strong partnership working, postgraduate training capability and the ability to host foundation dentists are central. Providers should also be prepared for child-friendly services, inhalation sedation and possible intermediate minor oral surgery.

How relevant is this notice?

Notice Information

Notice Title

Gloucestershire Dental Treatment Hub

Notice Description

The title of this service has been renamed from 'Dental Services within a Centre of Dental Excellence' as it was titled throughout the procurement process to 'Gloucestershire Dental Treatment Hub at University of Gloucestershire (UoG) Three Counties Dental School'. NHS Gloucestershire Integrated Care Board (GICB) sought providers who have the capability and capacity to deliver Dental Services in Gloucester. Fundamentally this contract seeks to increase access to NHS dentistry in a part of the county where deprivation is greatest by working in partnership to commission a new bespoke primary care Dental Treatment Hub facility in a fit for purpose environment. * The contract will be a Personal Dental Services (PDS) contract to deliver dental services as part of a Gloucestershire Dental Treatment Hub in Gloucester. Premises are located at 3rd floor, City Campus, Northgate Street, Gloucester, GL1 1SQ. * The premises are mandated and owned and leased by the University of Gloucestershire (UoG). The successful provider will need to secure a lease with UoG for the duration of the PDS contract term. * A draft Heads of Terms were included in the Invitation to Tender (ITT) pack which sets out the expected terms and conditions between the owner of the building and the service provider. * Construction has been undertaken on behalf of UoG, and floor plans and room data sheets are included in the ITT pack to inform potential bidders about the premises and what is provided as part of the building fit out. * The successful provider will need to provide any additional fit out and equipment to deliver the services. It will also be expected to fund associated, recurrent revenue costs, for example servicing and maintenance; rent and rates; cleaning and lighting. * The premises will have space for up to 6 dental chairs. * There is an expectation that the provider is or becomes a postgraduate training practice and hosts foundation dentists. * Funding for hosting foundation dentists is awarded and administered by NHS Workforce Training and Education (NHS WTE) and the successful provider will be expected to apply to NHS WTE for funding. * The PDS contract term is for an initial term of 10 years, with an option to extend for any period up to a further 5 years, and then for a further 5 years, at the sole discretion of the Commissioner. * Rental payment and services are currently scheduled to commence on 1st March 2027. * Service will commence no later than 6 months after contract award (scheduled for 1st September 2026), unless there is an agreement with the Commissioner to extend the mobilisation period. * The contract term and service payments will start on the service commencement date. * The Commissioner had a maximum financial envelope available of PS1,200,000 per annum. The total maximum contract value for the duration excluding extensions is PS12,000,000, and PS24,000,000 including extensions. * Subject to the detail of Dental Contract Reform, the successful provider will need to deliver urgent care, dental access & health inequalities pathways and routine care as part of the contract. * Following discussion and agreement by the commissioner, the successful provider may offer private treatment from the same premises however this must not be at the detriment of NHS patients or the provider's delivery of the PDS contract. * TUPE was not applicable for this procurement process. This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Information

Dental Access Centre (Quayside)

The title of this service has been renamed from 'Dental Services within a Centre of Dental Excellence' as it was titled throughout the procurement process to 'Gloucestershire Dental Treatment Hub at University of Gloucestershire (UoG) Three Counties Dental School'. NHS Gloucestershire Integrated Care Board (GICB) sought providers who have the capability and capacity to deliver Dental Services in Gloucester. Fundamentally this contract seeks to increase access to NHS dentistry in a part of the county where deprivation is greatest by working in partnership to commission a new bespoke primary care Dental Treatment Hub facility in a fit for purpose environment. * The contract will be a Personal Dental Services (PDS) contract to deliver dental services as part of a Gloucestershire Dental Treatment Hub in Gloucester. Premises are located at 3rd floor, City Campus, Northgate Street, Gloucester, GL1 1SQ. * The premises are mandated and owned and leased by the University of Gloucestershire (UoG). The successful provider will need to secure a lease with UoG for the duration of the PDS contract term. * A draft Heads of Terms were included in the Invitation to Tender (ITT) pack which sets out the expected terms and conditions between the owner of the building and the service provider. * Construction has been undertaken on behalf of UoG, and floor plans and room data sheets are included in the ITT pack to inform potential bidders about the premises and what is provided as part of the building fit out. * The successful provider will need to provide any additional fit out and equipment to deliver the services. It will also be expected to fund associated, recurrent revenue costs, for example servicing and maintenance; rent and rates; cleaning and lighting. * The premises will have space for up to 6 dental chairs. * There is an expectation that the provider is or becomes a postgraduate training practice and hosts foundation dentists. * Funding for hosting foundation dentists is awarded and administered by NHS Workforce Training and Education (NHS WTE) and the successful provider will be expected to apply to NHS WTE for funding. * The PDS contract term is for an initial term of 10 years, with an option to extend for any period up to a further 5 years, and then for a further 5 years, at the sole discretion of the Commissioner. * Rental payment and services are currently scheduled to commence on 1st March 2027. * Service will commence no later than 6 months after contract award (scheduled for 1st September 2026), unless there is an agreement with the Commissioner to extend the mobilisation period. * The contract term and service payments will start on the service commencement date. * The Commissioner had a maximum financial envelope available of PS1,200,000 per annum. The total maximum contract value for the duration excluding extensions is PS12,000,000, and PS24,000,000 including extensions. * Subject to the detail of Dental Contract Reform, the successful provider will need to deliver urgent care, dental access & health inequalities pathways and routine care as part of the contract. * Following discussion and agreement by the commissioner, the successful provider may offer private treatment from the same premises however this must not be at the detriment of NHS patients or the provider's delivery of the PDS contract. * TUPE was not applicable for this procurement process. Located within City Campus in the heart of Gloucester City on King's Square this new Gloucestershire Dental Treatment Hub will be a bespoke primary care service in a fit for purpose environment and this specification details an innovative approach to achieve this vision. Alongside increasing dental access, our vision is that training provision for all members of the dental team exists locally, ranging from Dental Care Professional undergraduate courses and/or clinical placement provision for undergraduates, to post qualification training for dental and dental therapy foundation training. The University of Gloucestershire will develop these education offers, initially a BSC in Dental Hygiene, which whilst aligned to this specification are funded and delivered separately (i.e. excluded from this service specification). The provider of dental access at City Campus will be expected to work in close partnership with the University of Gloucestershire (UoG). For example: * the provider will be a tenant of the university and will lease space according to an agreed Heads of Terms and utilising a Lease Agreement; * a memorandum of understanding will be required between the university and dental access provider in respect of space leased and equipped by the provider but shared by the university, for example the decontamination room; The provider must form and maintain a mutually supportive collaborative relationship with the provider of undergraduate DCP training who will share the Dental Treatment Hub. This may be the University of Gloucestershire directly and/or an education franchise partner selected by the university. This will involve referral of student appropriate patients from the dental provider to the education provider and acceptance of patients out of scope of students from the education provider (subject to reasonable referral guidelines that will be mutually agreed). Whilst no teaching or clinical supervision of undergraduate students is expected under this contract, the provider is expected to work in close partnership with the university or their franchise partner who is likely to wish to commission placement activity from the provider of dental access subject to separate agreement/contract between the university and the provider and funded by the university. The objectives of the service will therefore simultaneously increase access to NHS dentistry and while contributing to the upskilling of the local dental workforce through education and training. Eligibility criteria for each element of the service is detailed below: * Urgent Care - Any adult or child patient referred from the local dental triage line/111 - Patients referred by community partners - e.g. co-located GP surgery, charities where patients struggle to access urgent care via 111 - pathways to be arranged collaboratively with provider and community partners. * Health inequalities pathways/activities - Any patient referred from urgent care at this centre or from other urgent care providers in the county as applicable. - Any patient referred from defined third party partners e.g. GP surgeries, voluntary care organisations. - Any patient referred from ICB developed pathways e.g. cancer pathways, cardiology patients, high needs children identified through first dental steps program. * Routine Dental Patients - Patients eligible to receive ongoing routine dental care at the centre are those who have accessed health inequalities pathways/activities at the centre AND reside in a Gloucestershire Core20 Postcode or who belong to a vulnerable group as identified by Gloucestershire County Council Public Health Team and/or the NHS Consultants in Dental Public Health Team,, including but not limited to, low income families, people who rely on others for care or support, people with a physical or learning disability, Children in Care, people experiencing homelessness, people who misuse substances (drugs, alcohol, tobacco), gypsies, asylum seekers and refugees. - Exact Eligible postcodes/cohorts will be agreed with the ICB Split of Clinical Activity Urgent Care: 3549 courses of treatment in hours at up to PS75 per COT. Total annual cost: PS266,175 Plus at least 1 clinical session to be delivered per weekend funded at a sessional rate of PS650. Minimum 7 patients per session. Total annual cost PS33,800 Combined Total annual cost: PS299,975 Dental access and health inequalities pathways: Until the detail of Dental Contract Reform is known, a working assumption of: 1,040 sessions per year 20 sessions per week A minimum of 7 x 30 mins appt per session Total annual cost: PS676,025 Please see detail in service specification for likely changes anticipated as a result of dental contract reform. Routine: 7466 UDAs per annum UDA rate PS30 Total annual cost: PS224,000 Flexibility will be required in how the split of clinical activity is utilised over the length of the contract. For example, the potential inclusion of sessions/activity for specific patient groups such as children or families or patients with cancer. Flexibility is likely to be required over the course of the contract in relation to the split of activity, and this will be agreed between the Commissioner and the Provider. It may be necessary to flex the proportions of urgent care, dental access & health inequalities activity and routine care specified above to need local needs. It is expected that the provider would become a child friendly dental practice and opt to deliver tier 2 services once the details and service specification of this are released. Overall contract activity would then be adjusted accordingly to remain within the total funding envelope. Additionally, the provider should be prepared to deliver inhalation sedation in line with national sedation guidelines as part of the child friendly dental practice plus programme. There may be a requirement to utilise some of the contract value to deliver Intermediate Minor Oral Surgery (IMOS). Other activity would then be adjusted accordingly. This is a new service to be delivered by a new provider. This notice serves as an intention to award a contract under the competitive process of the Provider Selection Regime (PSR). This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Options: The PDS contract term is for an initial term of 10 years, with an option to extend for any period up to a further 5 years, and then for a further 5 years, at the sole discretion of the Commissioner.

Centre of Dental Excellence (City Campus, Gloucester)

This notice is placed as a Prior Information Notice (PIN) to inform the market of NHS Gloucestershire Integrated Care Board's (ICB) (the Commissioner's), intention to commission dental access as part of a Centre of Dental Excellence (City Campus, Gloucester) and a Dental Access Centre (Quayside, Gloucester). The Commissioner would like to understand the level of provider interest in delivering these services. Fundamentally this opportunity seeks to increase access to NHS dentistry in a part of the county where deprivation is greatest by working in partnership to commission 2 new bespoke primary care facilities in fit for purpose environments, incorporating flexible commissioning and workforce training. A key aim of this opportunity is to provide NHS dental access in a Core 20 area. This will provide much needed dental care to a cohort of patients who struggle disproportionately with oral pain and disease, which negatively affects their health and wellbeing. * NHS Gloucestershire ICB is seeking to secure a Prime Provider(s) who has the capability and capacity to deliver primary care dental services, in line with the specified requirements. * There are likely to be two dental PDS contract procurements. The Dental Access Centre (Quayside) procurement is likely to be published in August 2025 and the procurement of access as part of the Dental Centre of Excellence (City Campus) procurement is likely to be published in Autumn 2025. Each contract will have a value of PS1.2m per annum. * The contract term for the Dental Access Centre (Quayside) is expected to commence in Spring/Summer 2026, and the Centre of Dental Excellence (City Campus) in Summer/Autumn 2026. Both contracts are likely to be for a period of a minimum of 10 years. In partnership with other anchor organisations, the ICB has identified two potential Gloucester City centre sites for the delivery of these services, one for the Centre of Dental Excellence (City Campus) located at 3rd floor, City Campus, Northgate Street, Gloucester, GL1 1SQ and the other for the Dental Access Centre (Quayside) located at 1st Floor, Quayside House, Quayside Street, Gloucester, GL1 2TZ. Providers will be expected to lease these sites from the respective landlords for a term which mirrors the length of the contract. * A Heads of Terms will be developed in advance of commissioning a service provider which sets out the expected terms and conditions between the owner of the building and the service provider/s. At both sites it is anticipated that the service provider/s would fund the fit out of the accommodation. The service provider would be expected to fund associated, recurrent revenue costs, for example servicing and maintenance; rent and rates; cleaning and lighting. * There is an expectation that the provider is or becomes a postgraduate training practice and hosts foundation dentists. As part of the Centre of Dental Excellence, the University of Gloucestershire anticipates delivering Dental Nurse Cert HE; Dental Hygienist BSc and Dental Therapist BSc. The provider must form and maintain a mutually supportive collaborative relationship with the provider of undergraduate Dental Care Professionals (DCP) training who may share the Centre of Dental Excellence (CoDE). This will involve referral of student appropriate patients. No teaching or clinical supervision of undergraduate students is expected under this contract. * Some of the space within the Centre of Dental Excellence will be shared with the University, for example the Decontamination Room. A Memorandum of Understanding for use of the shared space will need to be developed by successful bidder and the university. * TUPE will not be applicable for this procurement process. To allow potential providers to reflect on the proposed services, the Commissioner has provided early indicative information as part of this notice (located within the Atamis e-procurement portal) which includes: 1. Service specifications 2. Floor plans for each premises 3. Architecture data sheets for each premises 4. PDS contract Please note all the above documents are in draft form and yet to be finalised. The Commissioner welcomes your feedback on these documents via return of the market engagement questionnaire. Details on how to access the market engagement questionnaire and early indicative information are contained within the 'VI.3. Additional information' section. We kindly ask you to submit these by midday Thursday 17th July 2025. The Commissioner has also included the PowerPoint slides and Q&A from the market engagement event that took place earlier this year in April / May 2025. Please note that there have been some changes to the ICB's commissioning intentions since this event took place. The changes have been reflected in the information in this PIN notice and the service specification. This exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0556b0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089096-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85130000 - Dental practice and related services

Notice Value(s)

Tender Value
£24,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£24,000,000 £10M-£100M

Notice Dates

Publication Date
21 Sep 20261 months ago
Submission Deadline
26 May 2026Expired
Future Notice Date
8 Aug 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled, Planned
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Gloucestershire Integrated Care Board (ICB)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLK13 Gloucestershire CC
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Supplier Information

Number of Suppliers
1
Supplier Name

Smile Together Dental CIC

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...