Lift Maintenance and Repairs Services

{
    "tag": [
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    "id": "ocds-h6vhtk-055702-2026-06-18T10:05:48+01:00",
    "date": "2026-06-18T10:05:48+01:00",
    "ocid": "ocds-h6vhtk-055702",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-MPR-30045R",
            "name": "Great Places Housing Group Limited",
            "identifier": {
                "scheme": "GB-MPR",
                "id": "30045R"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PRYW-1616-TVYT"
                }
            ],
            "address": {
                "streetAddress": "2a Derwent Avenue",
                "locality": "Manchester",
                "postalCode": "M21 7QP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD33"
            },
            "contactPoint": {
                "email": "procurement@greatplaces.org.uk"
            },
            "roles": [
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            "details": {
                "url": "https://www.greatplaces.org.uk/",
                "classifications": [
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                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-03217853",
            "name": "PICKERINGS EUROPE LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03217853"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PTBJ-9769-JRHQ"
                }
            ],
            "address": {
                "streetAddress": "Cleveland House, Norton Road",
                "locality": "Stockton-On-Tees",
                "postalCode": "TS20 2AQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC11"
            },
            "contactPoint": {
                "email": "enquiries@pickeringslifts.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.pickeringslifts.co.uk",
                "scale": "large",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
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        }
    ],
    "buyer": {
        "id": "GB-MPR-30045R",
        "name": "Great Places Housing Group Limited"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The objectives of this PME are to understand: 1. Supplier capacity 2. Suitable pricing mechanisms 3. Scope of services We invite suppliers to complete an online survey, accessible via desktop or mobile: https://forms.office.com/e/6BR8uRtSnY The survey should take approximately 15 minutes to complete. Responses are anonymous by default, but you may leave your contact details if you wish to be notified when the tender is published. Respondents must declare any actual, potential or perceived conflicts of interest. Deadline for responses: Monday 14th July 2025 Great Places reserves the right to extend this deadline at its discretion. Great Places reserves the right to conduct additional preliminary market engagement notice not described in this notice to help meet the objectives of the PME. This notice is issued in accordance with Sections 16 and 17 of the Procurement Act 2023 and is for preliminary market engagement only. It is not a call for competition. Participation in this exercise is voluntary and not a prerequisite for bidding in any future procurement. The formal tender process will be conducted in accordance with the Procurement Act 2023 and associated regulations.",
                "dueDate": "2025-07-14T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "036527-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/036527-2025",
                "datePublished": "2025-07-01T16:19:35+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN780423",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Lift Maintenance and Repairs Services",
        "description": "For passenger lifts, platform lifts, step lifts, through-floor lifts, and stair lifts installed within the Employer's Properties, the Contractor will complete to best industry practice: - Scheduled Lift Servicing - Reactive maintenance / responsive repairs - 24/7/365 1 hour entrapment response",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "42416000",
                        "description": "Lifts, skip hoists, hoists, escalators and moving walkways"
                    },
                    {
                        "scheme": "CPV",
                        "id": "42417000",
                        "description": "Elevators and conveyors"
                    },
                    {
                        "scheme": "CPV",
                        "id": "42419500",
                        "description": "Parts of lift, skip hoists or escalators"
                    },
                    {
                        "scheme": "CPV",
                        "id": "42419510",
                        "description": "Parts of lifts"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44115600",
                        "description": "Stairlifts"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50750000",
                        "description": "Lift-maintenance services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE3",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1620000,
            "amount": 1350000,
            "currency": "GBP"
        },
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                    "startDate": "2026-01-05T00:00:00Z",
                    "endDate": "2031-01-04T23:59:59Z"
                },
                "status": "complete",
                "value": {
                    "amountGross": 1620000,
                    "amount": 1350000,
                    "currency": "GBP"
                },
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                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
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                        },
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                            "type": "price",
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                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Full information is accessible through ProContract. In summary this includes: -Meet Safeguarding requirements -Pass a satisfactory credit check - Pass requirements for data protection -Confirm they are a Real Living Wage supplier or willing to pay in line with Real Living Wage rates. - agree to the obligations set out in the Associated Tender Documents"
                        },
                        {
                            "type": "technical",
                            "description": "Full information is accessible through ProContract. In summary this includes: - must be able to work on all the systems of lifts detailed in the associated tender documents. - ability to attend the four Great Places regions within 60 minutes of notification. - All lift engineers must hold a minimum NVQ Level 3 in Lift Maintenance or Lift Engineering - Lift engineers must have completed LEIA-accredited courses, such as EOR 202 (Basic Lift Safety). - Employees responsible for issuing test certificates must hold NVQ Level 4 Test Engineers or equivalent. - All operatives shall have received appropriate health and safety training and passed an approved site safety passport scheme such as the CSCS scheme. - evidence ISO 9001 certification. - evidence CHAS membership. - confirm that they are an LEIA member. - Pass requirements for cyber security - agree to the obligations set out in the Associated Tender Documents"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "GPHG may exercise the following options while the contract is valid: a) Successful suppliers may be invited to quote for installation works. b) Suppliers may deliver additional services/works or location that are in keeping with the nature of the contract for presently unknown variables, such as: > to support other departments within Great Places > to help to meet carbon net zero objectives > supporting any incoming or new regulatory and legislative changes > in cases of urgency > supply chain delays > in cases of an alternative contract failure or termination > in cases of GPHG staff absence or illness c) in the event GPHG acquires additional stock, e.g. through merger, contract or other acquisition, then GPHG reserves the right to extend the contract by a further period of 1 year and up to 50% value. d) All bids are to remain valid for a period of 6 months."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-08-18T23:59:59+01:00"
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        "status": "complete",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
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        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
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        "tenderPeriod": {
            "endDate": "2025-10-20T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-11-28T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Available through Procontract project reference DN780423.",
                "url": "https://procontract.due-north.com/Advert?advertId=34fa4845-c093-f011-813a-005056b64545&fromRfxSummary=True&rfxId=299acf20-c193-f011-813a-005056b64545"
            },
            {
                "id": "059434-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/059434-2025",
                "datePublished": "2025-09-24T16:57:24+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "Invoices will be validated against orders completed in Great Places Contractor Portal. It is a mandatory requirement to use the GPHG Contractor Portal. All invoices must be sent to invoices@greatplaces.org.uk quoting a valid purchase order number. Subject to the Employer's right to withhold or dispute any amount, the Employer will pay the Contractor within 30 calendar days from receipt of an undisputed invoice."
        },
        "riskDetails": "- Supply chain delays - Engineer unavailability - Obsolescence and ageing equipment - Adjustments or additions to statutory obligations or regulations - Inadequate record keeping - Lift asset access issues - Closed protocol systems - Capacity for scalability"
    },
    "language": "en",
    "bids": {
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            },
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                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
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            }
        ]
    },
    "awards": [
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            "id": "1",
            "title": "Lift Maintenance & Repairs Contract",
            "status": "active",
            "date": "2025-12-15T00:00:00Z",
            "value": {
                "amountGross": 1294143,
                "amount": 1078452,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-03217853",
                    "name": "PICKERINGS EUROPE LIMITED"
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                            "scheme": "CPV",
                            "id": "42416000",
                            "description": "Lifts, skip hoists, hoists, escalators and moving walkways"
                        },
                        {
                            "scheme": "CPV",
                            "id": "42417000",
                            "description": "Elevators and conveyors"
                        },
                        {
                            "scheme": "CPV",
                            "id": "42419500",
                            "description": "Parts of lift, skip hoists or escalators"
                        },
                        {
                            "scheme": "CPV",
                            "id": "42419510",
                            "description": "Parts of lifts"
                        },
                        {
                            "scheme": "CPV",
                            "id": "44115600",
                            "description": "Stairlifts"
                        },
                        {
                            "scheme": "CPV",
                            "id": "50750000",
                            "description": "Lift-maintenance services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE3",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKD",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKE3",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2025-12-24T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-03-02T00:00:00Z",
                "endDate": "2031-03-01T23:59:59Z"
            },
            "hasOptions": true,
            "options": {
                "description": "GPHG may exercise the following options while the contract is valid: a) Successful suppliers may be invited to quote for installation works. b) Suppliers may deliver additional services/works or location that are in keeping with the nature of the contract for presently unknown variables, such as: > to support other departments within Great Places > to help to meet carbon net zero objectives > supporting any incoming or new regulatory and legislative changes > in cases of urgency > supply chain delays > in cases of an alternative contract failure or termination > in cases of GPHG staff absence or illness c) in the event GPHG acquires additional stock, e.g. through merger, contract or other acquisition, then GPHG reserves the right to extend the contract by a further period of 1 year and up to 50% value. d) All bids are to remain valid for a period of 6 months. In consideration of the identified known risks to contract performance: - Supply chain delays - Engineer unavailability - Obsolescence and ageing equipment - Adjustments or additions to statutory obligations or regulations - Inadequate record keeping - Lift asset access issues - Closed protocol systems - Capacity for scalability"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "083010-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/083010-2025",
                    "datePublished": "2025-12-15T15:43:01Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2025-12-15T00:00:00Z",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-01-15T23:59:59Z",
                    "status": "scheduled"
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            "title": "Lift Maintenance & Repairs Contract",
            "status": "active",
            "period": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2031-03-31T23:59:59+01:00"
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            "value": {
                "amountGross": 1294143,
                "amount": 1078452,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-04-01T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Number of pre-planned maintenance visits completed",
                    "description": "Jobs completed on time with adequate notes and variation detail as a % of all jobs against the planned programme. Evidence: Contractor Portal. Supplier report. Target: 0 =",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Emergency call-outs attended within 60 minutes",
                    "description": "Percentage of passenger entrapments or GP perceived emergencies attended within 60 minutes of notification measured against all emergency call-outs. Evidence: Contractor Portal. Supplier report. Target: 0 =",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Non-emergency call-outs attended within 2 hours",
                    "description": "Percentage of non-entrapment and other call-outs attended within two hours of notification measured against all non-emergency call-outs. Evidence: Contractor Portal. Supplier report. Target: 0 =",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "Compliance Documentation Completion",
                    "description": "Insurance and accreditation maintained at the required levels and evidenced to Great Places on an annual basis. Evidence: Contract Management records. Target: 0 = Not provided 2 = Provided late or incomplete 3 = Provided on time and complete",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
                            }
                        }
                    ]
                },
                {
                    "id": "5",
                    "title": "Quality Assurance Score",
                    "description": "Observations received from LOLER inspections. Number of observations identified from LOLER inspections due to contractor error or failure, as a percentage against all assets. Evidence: Contractor report. Inspector report. Target: 0 = >50% 1 = 40% 2 = 30% 3 = 20%",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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            "documents": [
                {
                    "id": "057409-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/057409-2026",
                    "datePublished": "2026-06-18T10:05:48+01:00",
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}