This public procurement record has 5 releases in its history.

Award

23 Feb 2026 at 09:22

Award

26 Jan 2026 at 08:11

TenderUpdate

08 Dec 2025 at 10:02

Tender

04 Nov 2025 at 12:26

Planning

03 Jul 2025 at 07:02

Summary of the contracting process

Staffordshire County Council has successfully completed the reprocurement process for the Carers Wellbeing Partnership, centred around supporting carers in Staffordshire. The partnership aims to deliver essential wellbeing support and preventative services aligned with the "All Together for Carers" Strategy spanning 2024-2029. This initiative falls under the health and social work services category, with the procurement being conducted via an open procedure. The awarded contract commences on 1st April 2026, continuing until 31st March 2028, with a potential extension until 31st March 2029. N-Compass Towards a Brighter Future Limited will be the supplier, delivering services throughout the UKG24 region. The contract was signed on 17th February 2026, with a substantial value of £1,961,123, contributing significantly to local community support development.

The Carers Wellbeing Partnership contract presents significant opportunities for businesses, particularly SMEs and VCSEs, to engage in collaborative community support initiatives. By fostering an inclusive environment conducive to raising carer awareness and providing preventive care, businesses in health-related services, educational support, and community-focused organisations can capitalise on growth prospects. The partnership intends to utilise local assets, promote digital literacy, and deliver a comprehensive range of supportive services, including advocacy, carer breaks, and financial planning, making it ideal for businesses specialising in these areas to contribute innovatively and address growing community needs effectively.

How relevant is this notice?

Notice Title

Carers Wellbeing Partnership

Notice Description

Staffordshire County Council (SCC) is undertaking a reprocurement exercise for their Carers Wellbeing Partnership provision. The purpose of this provision is to appoint a suitable provider to assist the Council and the Integrated Care Board in delivering the seven priority areas of the "All Together for Carers" Strategy 2024- 2029 (Our strategy for carers - Staffordshire County Council), and ensuring an effective early intervention, prevention, and wellbeing support offer for adult, and young carers. Unpaid carers look after or give help and/or support to family members, friends, neighbours or others because they have a long term health condition, ill health, problems relating to age, or a disability. For most Carers the experience of looking after someone is rewarding, however the responsibility for providing care can have a wide-ranging health, wellbeing and educational and economic impact. During 24/25 the Council supported 572 adult carers and 295 young carers to receive carer assessments. However, it is estimated there are one hundred and forty-eight thousand (148,000) adult carers and one thousand six hundred and ten (1,610) young carers across Staffordshire (Census 2021). This provision is about developing an excellent knowledge of local communities and working collaboratively through a Carers Wellbeing Partnership to: * Create and effectively implement a programme of awareness raising and promotional campaigns to reach and engage with unpaid carers. Facilitate and enable carers to have a voice, share feedback, and influence local delivery through co-production projects, co design, engagement and co-ordination or carers Forums, newsletters, social media, and other communication platforms. * Create and effectively implement a programme of training, awareness raising, and education in local communities by working with primary care, schools and education providers, businesses, and employers in order to create a carer friendly inclusive community across Staffordshire. * Working collaboratively with partners to develop an efficient, needs led, and innovative programme of preventative support including; training and education, emergency and contingency planning, emotional wellbeing, financial and benefits advice, advocacy, carer breaks, young carer transport, peer support and mentoring, befriending. * Using an Asset Based Community Development approach to grow assets within the community, incorporating a Grants funding scheme to support the mobilisations of carers, communities, and organisations to develop a strong network of local support. Through co-production with individuals, communities and partners, the Provider shall ensure: * Carers are provided with appropriate up-to-date information, advice and guidance. * Carers are actively identified and supported through awareness raising activities and the education of communities. * Carers physical and emotional wellbeing is enhanced through the provision of preventive support. * Carers are enabled to have a life alongside their caring responsibilities. * Access to timely support which meets individual carers needs. * Carers are supported to plan for the future. * Carers feel recognised and valued as experts in care. * Strengthen and build resilient carer friendly communities which prevent, reduce and delay dependency on health and social care services. * Children and young people with caring responsibilities have the support they need to learn, develop, thrive and enjoy positive childhoods The Provider will support all strategies and appropriate initiatives from Staffordshire County Council. In particular the following are specifically highlighted: * the Council's Digital Strategy * the Staffordshire and Stoke on Trent Sustainable Transformation Partnership (STP) Digital Programme https://www.twbstaffsandstoke.org.uk/about-us/our-work/digital which promotes digital literacy, encouraging and assisting people in their use of digital and assistive technology. * Safeguarding (Protecting adults from abuse - Staffordshire County Council) * Data Protection (Contact - Data Protection - Staffordshire County Council) * Quality Assurance (Quality Assurance Overview - Staffordshire County Council

Lot Information

Lot 1

Options: The right to additional purchases while the contract is valid. At the Authority's entire discretion, the term may be extended by 12 months to the 31st March 2029 on the same terms for such period in accordance with the contract.

Renewal: The contract will commence on 1st April 2026 and, subject to earlier termination in accordance with its terms, will continue until midnight on 31st March 2028. At the Authority's entire discretion, the term may be extended by 12 months until the 31st March 2029 on the same terms for such period in accordance with the condition set out in the contract.

Planning Information

The PME session will be held on Tuesday 22nd July from 14:00 to 15:30 and will take place remotely via Teams. The format will be a presentation on our intentions for the service followed by an opportunity for providers to ask questions and provide feedback. To express an interest and receive a Teams meeting invitation please send an e mail to: healthandcare@staffordshire.gov.uk The title of your e mail should be: IA3623 Carers Wellbeing Partnership The body of your e mail should include: •The name of your company. •The names, job titles & e mails of anybody requesting to attend the session. A meeting invitation will be sent to every individual persons detailed within your e mail.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0557fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015901-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,961,123 £1M-£10M
Lots Value
£1,961,123 £1M-£10M
Awards Value
£1,961,123 £1M-£10M
Contracts Value
£1,961,123 £1M-£10M

Notice Dates

Publication Date
23 Feb 20266 months ago
Submission Deadline
10 Dec 2025Expired
Future Notice Date
17 Sep 2025Expired
Award Date
23 Jan 20267 months ago
Contract Period
1 Apr 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
Staffordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORD
Postcode
ST16 2DH
Postcode Area
Stoke-on-Trent
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG24 Staffordshire CC

Local Authority
Stafford
Electoral Ward
Forebridge
Westminster Constituency
Stafford

Supplier Information

Number of Suppliers
1
Supplier Name

N-COMPASS TOWARDS A BRIGHTER FUTURE LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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