Award

GP Out of Hours - Staffordshire

NHS STAFFORDSHIRE AND STOKE-ON-TRENT ICB

This public procurement record has 1 release in its history.

Award

04 Jul 2025 at 16:45

Summary of the contracting process

The procurement process for the "GP Out of Hours - Staffordshire" contract is managed by NHS Staffordshire and Stoke-on-Trent ICB, a public body based in Stafford, UK. This award falls under the services category, specifically focusing on health services, as categorized by CPV code 85100000. The contract commenced on 5th June 2025, following an emergency award due to the previous supplier's administration, with PHL Group acquiring the contract to provide consistency in the essential health services for Staffordshire. The award was made under the Provider Selection Regime Regulations 2023 and is set to run until 31st March 2027. NHS Staffordshire and Stoke-on-Trent ICB is actively working towards securing a long-term contract while ensuring uninterrupted care, with the procurement method being a limited award without prior publication, highlighting the urgency and specificity of the requirement.

This tender represents significant business opportunities for healthcare service providers with experience in managing urgent and continuous care services. The contract's value stands at approximately £17.46 million, allowing for substantial business growth and stability for the successful supplier. Given the emergency nature and specific health domain focus, businesses specialising in healthcare delivery, particularly those with capabilities in urgent healthcare solutions and infrastructure, would be well-positioned to leverage this opportunity. Ensuring service continuity and patient safety remains critical, making it essential for potential competitors to demonstrate resilience and competence in delivering high-quality healthcare services under stringent timeframes.

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Notice Title

GP Out of Hours - Staffordshire

Notice Description

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Lot Information

Lot 1

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board. The selected provider is PHL Group who have acquired the trading subsidiaries of Totally plc. The ICB has implemented a caretaking arrangement with this provider to deliver GP Out of Hours Services and overnight ICC for Staffordshire from 05.06.25 until the end of the existing contractual timeframe (31.03.27) for the contract whilst process is undertaken to secure a longer-term contract and provider. The ICB will ensure that continuity of care of the patients are paramount and that risks and issues identified as part of the process are mitigated. This approach will ensure the safety of patients and provide stability to services while the ICB conducts a full options appraisal of the long-term future of the contract.

Procurement Information

This Contract award notice is placed under the Healthcare Services (Provider Selection Regime) Regulations 2023 Regulation 14 for an Urgent Award where the ICB is awarding this contract and concluded that this is the only available option, fulfilling all the requirements of Regulation 14 (2). This does not require the ICB to publish a Find a Tender notice in advance of the decision. This has been enacted due to the incumbent supplier, Vocare Ltd (as part of Totally plc) entering administration. The service is essential and therefore an emergency award was approved by the ICB board.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055980
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037588-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£17,462,981 £10M-£100M

Notice Dates

Publication Date
4 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Jun 20258 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS STAFFORDSHIRE AND STOKE-ON-TRENT ICB
Contact Name
Not specified
Contact Email
contractingrequests@staffsstoke.icb.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
STAFFORD
Postcode
ST18 0BF
Post Town
Stoke-on-Trent
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG24 Staffordshire CC

Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Supplier Information

Number of Suppliers
1
Supplier Name

PHL GROUP V1

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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