Planning

Provision of Passport Manufacturing and Personalisation Services

HOME OFFICE

This public procurement record has 2 releases in its history.

Planning

05 Dec 2025 at 14:45

UK2 - Preliminary Market Engagement Notice
Planning

11 Jul 2025 at 14:13

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The contract for the provision of Passport Manufacturing and Personalisation Services is being managed by the Home Office, located at 2 Marsham Street, London. This procurement is in the planning stage, focusing on securing services for producing and personalising UK passports. Currently, the Home Office is conducting its second round of market engagement for this procurement process. Interested suppliers must register on the Home Office’s eSourcing Portal (JAGGAER) and complete necessary steps by 19th December 2025 to participate in the Market Engagement Event on 13th January 2026. This procurement process aims to replace the existing contract in 2027 and involves engagement through a competitive tender process, scheduled to continue until the projected contract start date of September 2027.

This tender presents a significant opportunity for businesses, particularly those specialising in secure document manufacturing, biometric technologies, and digital printing services. Companies with a focus on secure design, manufacturing, and integration of advanced technologies such as biometric sensors stand to benefit greatly. Given the scale of the project, with a potential contract value of up to £360 million GBP, it is suited to businesses capable of fulfilling large-scale, complex governmental contracts and those interested in contributing to critical national infrastructure. SMEs are explicitly encouraged to participate, indicating opportunities for a diverse range of suppliers, provided they comply with the international standards required for such high-security documents.

How relevant is this notice?

Notice Information

Notice Title

Provision of Passport Manufacturing and Personalisation Services

Notice Description

Scope The Home Office is seeking to engage with suppliers interested in delivering a secure, end-to-end passport manufacturing and personalisation service. This includes the secure design artwork, manufacturing, and personalisation of UK passports and related travel documents under a new contract planned to commence September 2027, to replace the current agreement ahead of its scheduled expiry in 2029. This is a second round of market engagement following up on the first round which concluded in August 2025. Description HM Passport Office (HMPO) issues approximately 8 million passports annually and is the sole provider of passports to British nationals globally. The current contract, held by Thales, covers: * UK e-passports and variants for Crown Dependencies and British Overseas Territories * Official, Diplomatic, Emergency, and Temporary e-passports * Biometric Travel Documents (BTDs) for UK Visas and Immigration, including those issued to stateless persons and refugees * Secure laminate for Emergency Travel Documents (ETDs) The new contract will be procured through a competitive tender process and must ensure continuity of service, compliance with international passport standards, and support for future innovations. Please note that the listed Total Value (Estimated) and Contract Dates (Estimated) is provisional and subject to revision. Potential Requirements The future contract may include: * Secure design and manufacture of UK e-passports and variants * Personalisation of travel documents, including biometric and visual data * Production of Emergency Travel Documents (ETDs) and potential future products (e.g., Digital Travel Credentials) * Integration with HMPO systems and support for future transformation * Disaster recovery and business continuity provisions * Transition and mobilisation planning * Optional call-off provisions for crypto technologies and contingency solutions

Planning Information

Engagement Process Description This is the second round of market engagement for the Passport Manufacturing and Personalisation (PMP) procurement. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at: https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here link. Those who have already signed an NDA as part of their participation in an earlier RFI in relation to this procurement will not be required to sign a new NDA but should still notify HMPO of their desire to be registered for the upcoming RFI. 1. Please note: To register, you must have a valid DUNS number (as provided by Dun & Bradstreet) for the organisation which you are registering and which would be entering into a contract if invited to do so. 2. Registering on JAGGAER does not provide immediate access to the market engagement event. Once registered, a user must express interest in this specific procurement by emailing: PMPprocurement@homeoffice.gov.uk with the subject line: “Passport Manufacturing and Personalisation – Expression of Interest” The email should include: • Organisation name (as registered on JAGGAER) • Contact name • Email address • Telephone number • DUNS number 3. Once the above steps are completed, participants that have not previously completed an NDA will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER. 4. Participants must complete and return their signed NDA via JAGGAER in order to be added to the Market Engagement Event. Please do this by Friday 19th December 2025. Suppliers will gain access to the supplier briefing document in the Market Engagement Event from Monday 5th January 2026. 5. The Round 2 Market Engagement Briefing Event will be held Tuesday 13th 2026. This event will provide an overview of the opportunity, outline the procurement timeline, and present the R2 supplier briefing document. Details and timings will be shared with attendees upon their registration and signing of NDAs 6. The supplier Clarification Question (CQ) submission period will run from Monday 5th January to Wednesday 14th January. Suppliers may submit questions during this time via JAGGAER. 7. The Home Office will respond to all CQs by Friday 16th January. 8. Participants should ensure they allow sufficient time to complete the NDA process and submit any responses or feedback before the event closes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055dd6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080239-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

30 - Office and computing machinery, equipment and supplies except furniture and software packages

35 - Security, fire-fighting, police and defence equipment

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22400000 - Stamps, cheque forms, banknotes, stock certificates, trade advertising material, catalogues and manuals

22450000 - Security-type printed matter

30172000 - Identification ID press machines

30191140 - Personal identification accessories

30200000 - Computer equipment and supplies

35125110 - Biometric sensors

72222300 - Information technology services

79800000 - Printing and related services

79811000 - Digital printing services

79920000 - Packaging and related services

Notice Value(s)

Tender Value
£300,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20252 days ago
Submission Deadline
Not specified
Future Notice Date
26 Jun 20267 months to go
Award Date
Not specified
Contract Period
31 Aug 2027 - 31 Aug 2039 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Not specified
Contact Email
pmpprocurement@homeoffice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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