Roadside Assistance & Vehicle Recovery & Associated Services

{
    "tag": [
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    "id": "ocds-h6vhtk-055eda-2026-06-18T12:17:55+01:00",
    "date": "2026-06-18T12:17:55+01:00",
    "ocid": "ocds-h6vhtk-055eda",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PXMB-9766-NLTH",
            "name": "East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXMB-9766-NLTH"
            },
            "address": {
                "streetAddress": "Victoria House, Camlife, Cambridge Road",
                "locality": "Fulbourn",
                "postalCode": "CB21 5XA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH12"
            },
            "contactPoint": {
                "name": "Raj Dosanjh",
                "email": "ambulance@eoecph.nhs.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.eoecph.nhs.uk",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-182708",
            "name": "Ashley Wood Recovery",
            "address": {
                "streetAddress": "Unit C Enterprise Park",
                "locality": "Dorchester",
                "postalCode": "DT2 7UA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK25"
            },
            "contactPoint": {
                "email": "simon.wadham@ashleywoodrecovery.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.ashleywoodrecovery.com/",
                "scale": "sme",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182709",
            "name": "Boleyn Recovery & Fleet Services Ltd",
            "address": {
                "streetAddress": "Boleyn Commercial Park, 77 River Road,",
                "locality": "Barking,",
                "postalCode": "IG11 0DS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI52"
            },
            "contactPoint": {
                "email": "info@boleynrecovery.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://boleynrecovery.com/",
                "scale": "sme",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182710",
            "name": "Cowan Recovery Limited T/A CMG",
            "address": {
                "streetAddress": "38 Market Square",
                "locality": "Bedfordshire",
                "postalCode": "LU5 6BS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH25"
            },
            "contactPoint": {
                "email": "info@cmg-org.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.cmg-org.com/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182711",
            "name": "Elite Specialist Recovery Ltd",
            "address": {
                "streetAddress": "The Old Cottage, Middleton Lane",
                "locality": "Tamworth",
                "postalCode": "B78 2BL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG13"
            },
            "contactPoint": {
                "email": "info@elitesr.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://elitesr.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182712",
            "name": "Gatward (Maidstone) Limited",
            "address": {
                "streetAddress": "Little Lakes Benover Road, Yalding",
                "locality": "Maidstone, Kent",
                "postalCode": "ME18 6AU",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ45"
            },
            "contactPoint": {
                "email": "geoffgatward@btconnect.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://gatwardrecovery.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182713",
            "name": "Hough Green Garage Ltd",
            "address": {
                "streetAddress": "Pickerings Road, Halebank Ind Est, Widnes,",
                "locality": "Cheshire",
                "postalCode": "WA8 8XW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD71"
            },
            "contactPoint": {
                "email": "enquiries@houghgreen.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.houghgreen.com/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182714",
            "name": "Manchetts Rescue & Recovery",
            "address": {
                "streetAddress": "Manchetts Garage, Ness Road",
                "locality": "Cambridge",
                "postalCode": "CB25 0AA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH12"
            },
            "contactPoint": {
                "email": "service@manchetts.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.manchetts.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182715",
            "name": "Nationwide Assistance Group Ltd",
            "address": {
                "streetAddress": "C/O Mackrell Solicitors, 60 St. Martin's Lane, Covent Garden",
                "locality": "London",
                "postalCode": "WC2N 4JS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "roger.cooper@nwva.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://nwva.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182716",
            "name": "Recovery North West Limited",
            "address": {
                "streetAddress": "C/O Langtons The Plaza",
                "locality": "Liverpool",
                "postalCode": "L3 9QJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD72"
            },
            "contactPoint": {
                "email": "controllers@recoverynorthwest.com"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.recoverynorthwest.com/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182717",
            "name": "R&S Recovery Services Limited",
            "address": {
                "streetAddress": "7 Booker Depot, Wycombe Air Park, Clay Lane",
                "locality": "Marlow",
                "postalCode": "SL7 3DJ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ13"
            },
            "contactPoint": {
                "email": "info@rsrecovery.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://www.rsrecovery.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182718",
            "name": "Rochfords Garages Ltd",
            "address": {
                "streetAddress": "Durham Road,",
                "locality": "Winning",
                "postalCode": "DH7 9PX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC14"
            },
            "contactPoint": {
                "email": "sales@rochfordsgarages.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://rochfordsgarages.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182719",
            "name": "Saunders Garage Limited",
            "address": {
                "streetAddress": "28 Astwick Road,",
                "locality": "Hitchin, Hertfordshire",
                "postalCode": "SG5 4AT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKH25"
            },
            "contactPoint": {
                "email": "sales@saunders-garage.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://saunders-garage.co.uk/",
                "scale": "large",
                "vcse": false
            }
        },
        {
            "id": "GB-FTS-182720",
            "name": "Southern Recovery Service Transport Ltd",
            "address": {
                "streetAddress": "Gatlands Langton Lane, Hassocks",
                "locality": "West Sussex",
                "postalCode": "BN6 9HA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ28"
            },
            "contactPoint": {
                "email": "office@southernrecovery.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://southernrecovery.co.uk/",
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PXMB-9766-NLTH",
        "name": "East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The East of England NHS Collaborative Procurement Hub (EOECPH) work on behalf of the Ambulance Trusts in delivering collaborative procurement support. EOECPH are inviting potentially interested organisations to a market engagement event with regards to the creation of a framework agreement for Roadside Assistance and Vehicle Recovery across England, Scotland, Wales, Northern Ireland and Isle of Wight. The purpose of this notice is to inform & engage with potential suppliers to understand market capability and capacity to deliver the framework service. The purpose of the market engagement is to: a) Understand Market Capability & Capacity to meet the requirements of the intended Framework agreement. b) Advise of scope of new framework agreement. (What's in & out of scope) c) Advise and discuss our Commercial application intentions. d) Discuss our Activity Based Income (ABI) application. Market Engagement session will be held on 4 September 2025 at Victoria House, Cambridge (this may be subject to change). By expressing your interest, you will be permitted to bring no more than x2 individuals from each Organisation. Please send an email to ambulance@eoecph.nhs.uk with the following details for each delegate: * Name * Organisation name * Position * Email address The session will start at 10.30am sharp. We will arrange for collection from reception at 10.15am Anticipated length of time for this session is approx. 90 minutes, with refreshments available on arrival. Delegates will need to report to the reception at Victoria House, where you will be collected from the reception area and taken to the presentation room. Onsite parking is available, no charges apply, however there may be a barrier in place, which will need reception to activate the barrier. Please see a map of (link below) where you can park, we strongly suggest that you park in the car park marked West Wing car park and additional parking to the side of Victoria House. Details of this is in the attachments. Deadline for expressing an interest in attending the event is 1 September 2025. If you have any queries, please send an email to Ambulance@eoecph.nhs.uk.",
                "dueDate": "2025-09-30T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "039733-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/039733-2025",
                "datePublished": "2025-07-14T16:15:44+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "C395539",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Roadside Assistance & Vehicle Recovery & Associated Services",
        "description": "The NHS Ambulance Service Trusts have awarded Contract(s) to multiple suppliers on a regional basis for roadside assistance and recovery services that will cover all operational vehicles leased or owned by the NHS Ambulance Service Trusts. The service provision will be delivered across the NHS Ambulance Service Trusts on a regional basis, as defined in the procurement documents. 13 separate contracts have been awarded to this framework, details are listed below: Ashley Wood Recovery Limited 1.9 South Central (SCAS) 1.9.1 Berkshire 1.9.2 Buckinghamshire 1.9.3 Hampshire 1.9.4 Oxfordshire 1.10 South-East Coast (SECAMB) 1.10.1 Kent 1.10.2 Surrey 1.10.3 East Sussex 1.10.4 West Sussex Boleyn Recovery & Fleet Services Ltd 1.2 East of England (EEAST) 1.2.3 Essex 1.2.4 Hertfordshire 1.2.5 Norfolk 1.2.6 Suffolk 1.4 London (LAS) 1.4.1 London CMG 1.1 East Midlands (EMAS) 1.1.1 Derbyshire 1.2 East of England (EEAST) 1.2.1 Bedfordshire 1.2.2 Cambridgeshire 1.2.3 Essex 1.2.4 Hertfordshire 1.2.5 Norfolk 1.2.6 Suffolk Elite Specialist Recovery Ltd 1.1 East Midlands (EMAS) 1.1.1 Derbyshire 1.1.2 Leicestershire & Rutland 1.1.4 Northamptonshire 1.2 East of England (EEAST) 1.2.4 Hertfordshire 1.9 South Central (SCAS) 1.9.1 Berkshire 1.9.2 Buckinghamshire 1.9.3 Hampshire 1.9.4 Oxfordshire 1.10 South-East Coast (SECAMB) 1.10.2 Surrey 1.10.4 West Sussex 1.12 Wales (WAS) 1.12.1 Bridgend, Swansea & Neath Port Talbot 1.12.2 Carmarthenshire 1.13 West Midlands (WMAS) 1.13.3 Staffordshire 1.13.4 Warwickshire Gatward (MAIDSTONE) LTD 1.10 South-East Coast (SECAMB) 1.10.1 Kent 1.10.3 East Sussex Hough Green Garage Ltd 1.7 North-West (NWAS) 1.7.1 Cheshire 1.7.2 Cumbria 1.7.3 Lancashire 1.7.4 Merseyside 1.12 Wales (WAS) 1.12.3 Conwy & Denbighshire, Gwynedd & Anglesey, Wrexham & Flintshire 1.13 West Midlands (WMAS) 1.13.2 Shropshire 1.13.3 Staffordshire Nationwide Assistance Group Ltd 1.15 National - All Lots 1.15.1 All Lots Manchetts Rescue & Recovery 1.2 East of England (EEAST) 1.2.1 Bedfordshire 1.2.2 Cambridgeshire 1.2.3 Essex 1.2.4 Hertfordshire 1.2.5 Norfolk 1.2.6 Suffolk R N W 1.7 North-West (NWAS) 1.7.1 Cheshire 1.7.4 Merseyside 1.12 Wales (WAS) 1.12.3 Conwy & Denbighshire, Gwynedd & Anglesey, Wrexham & Flintshire Rochfords Garages Ltd 1.5 North-East (NEAS) 1.5.1 Durham & Teesside 1.5.2 Northumberland 1.5.3 Tyne & Wear 1.5.4 Tyneside 1.14 Yorkshire (YAS) 1.14.2 North Yorkshire R&S Recovery Services 1.9 South Central (SCAS) 1.9.1 Berkshire 1.9.2 Buckinghamshire 1.9.3 Hampshire 1.9.4 Oxfordshire Saunders Garage Limited 1.2 East of England (EEAST) 1.2.1 Bedfordshire 1.2.4 Hertfordshire Southern Recovery Services 1.10 South-East Coast (SECAMB) 1.10.2 Surrey 1.10.3 East Sussex 1.10.4 West Sussex",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "50118200",
                        "description": "Breakdown and recovery services for commercial vehicles"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 8400000,
            "amount": 7000000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "method": "withAndWithoutReopeningCompetition",
                "type": "open",
                "buyerCategories": "NHS Ambulance trusts",
                "description": "The NHS Ambulance Service Trusts have awarded Contract(s) to multiple suppliers on a regional basis for roadside assistance and recovery services that will cover all operational vehicles leased or owned by the NHS Ambulance Service Trusts."
            }
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-05-01T00:00:00+01:00",
                    "endDate": "2028-04-28T23:59:59+01:00",
                    "maxExtentDate": "2030-04-30T23:59:59+01:00"
                },
                "status": "complete",
                "value": {
                    "amountGross": 8400000,
                    "amount": 7000000,
                    "currency": "GBP"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2x12 months"
                },
                "awardCriteria": {
                    "description": "Please refer to the ITT tender documentation"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-13T23:59:59+01:00"
        },
        "status": "complete",
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "participationFees": [
            {
                "id": "ocds-h6vhtk-055eda",
                "type": [
                    "win"
                ],
                "relativeValue": {
                    "proportion": 0.01,
                    "monetaryValue": "award"
                },
                "description": "activity based income at 1%"
            }
        ],
        "submissionMethodDetails": "The Authority is utilising an electronic Tendering system (\"E-Tendering Portal\") to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Authority, including the submission of Tender responses, will be conducted solely via the following link: https://health-family.force.com/s/Welcome Please search project reference: C395539 on the Atamis e-tendering portal.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-01-16T12:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-28T16:00:00Z"
        },
        "documents": [
            {
                "id": "075922-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/075922-2025",
                "datePublished": "2025-11-21T10:38:59Z",
                "format": "text/html"
            },
            {
                "id": "079821-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/079821-2025",
                "datePublished": "2025-12-04T15:08:28Z",
                "format": "text/html"
            },
            {
                "id": "081738-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/081738-2025",
                "datePublished": "2025-12-11T08:40:15Z",
                "format": "text/html"
            }
        ],
        "amendments": [
            {
                "id": "079821-2025",
                "description": "Incorrect value published. Modified value in this amended notice."
            },
            {
                "id": "081738-2025",
                "description": "Change of date"
            }
        ]
    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-182708",
                    "name": "Ashley Wood Recovery"
                },
                {
                    "id": "GB-FTS-182709",
                    "name": "Boleyn Recovery & Fleet Services Ltd"
                },
                {
                    "id": "GB-FTS-182710",
                    "name": "Cowan Recovery Limited T/A CMG"
                },
                {
                    "id": "GB-FTS-182711",
                    "name": "Elite Specialist Recovery Ltd"
                },
                {
                    "id": "GB-FTS-182712",
                    "name": "Gatward (Maidstone) Limited"
                },
                {
                    "id": "GB-FTS-182713",
                    "name": "Hough Green Garage Ltd"
                },
                {
                    "id": "GB-FTS-182714",
                    "name": "Manchetts Rescue & Recovery"
                },
                {
                    "id": "GB-FTS-182715",
                    "name": "Nationwide Assistance Group Ltd"
                },
                {
                    "id": "GB-FTS-182716",
                    "name": "Recovery North West Limited"
                },
                {
                    "id": "GB-FTS-182717",
                    "name": "R&S Recovery Services Limited"
                },
                {
                    "id": "GB-FTS-182718",
                    "name": "Rochfords Garages Ltd"
                },
                {
                    "id": "GB-FTS-182719",
                    "name": "Saunders Garage Limited"
                },
                {
                    "id": "GB-FTS-182720",
                    "name": "Southern Recovery Service Transport Ltd"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "50118110",
                            "description": "Vehicle towing-away services"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
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            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2026-06-01T00:00:00+01:00",
                "endDate": "2028-04-30T23:59:59+01:00",
                "maxExtentDate": "2030-04-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "2x12 months"
            },
            "hasOptions": true,
            "options": {
                "description": "2x12 months"
            },
            "value": {
                "amountGross": 14000000,
                "amount": 11200000,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2026-06-01T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "0472",
                    "title": "AVRO Membership",
                    "description": "AVRO Membership",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 12
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "052831-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/052831-2026",
                    "datePublished": "2026-06-04T13:54:13+01:00",
                    "format": "text/html"
                },
                {
                    "id": "057419-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/057419-2026",
                    "datePublished": "2026-06-18T10:21:01+01:00",
                    "format": "text/html"
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                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
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                    "datePublished": "2026-06-18T12:17:55+01:00",
                    "format": "text/html"
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            ],
            "amendments": [
                {
                    "id": "057419-2026",
                    "description": "Suppliers and their awarded lot numbers are missing"
                },
                {
                    "id": "057520-2026",
                    "description": "Contract figure incorrect"
                }
            ]
        }
    ]
}