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Roadside Assistance & Vehicle Recovery & Associated Services

East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust

This public procurement record has 7 releases in its history.

AwardUpdate

18 Jun 2026 at 12:17

UK7 - Contract Details Notice
AwardUpdate

18 Jun 2026 at 10:21

UK7 - Contract Details Notice
Award

04 Jun 2026 at 13:54

UK7 - Contract Details Notice
TenderUpdate

11 Dec 2025 at 08:40

UK4 - Tender Notice
TenderUpdate

04 Dec 2025 at 15:08

UK4 - Tender Notice
Tender

21 Nov 2025 at 10:38

UK4 - Tender Notice
Planning

14 Jul 2025 at 16:15

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The East Of England NHS Collaborative Hub, operating through the West Suffolk NHS Foundation Trust, recently completed a procurement process for roadside assistance and vehicle recovery services, awarding contracts to multiple suppliers on a regional basis across the United Kingdom, including areas such as London, the East of England, and the North-West. This open competition procurement, valued at £14 million, operates under the framework agreement method, ensuring services for NHS operational vehicles. The procurement stage is complete, with the contractual period starting from 1st June 2026 and lasting until 30th April 2028, with potential extensions until April 2030. Key stakeholders include significant industry players like Ashley Wood Recovery and Elite Specialist Recovery Ltd.

This tender offers substantial opportunities for businesses in the vehicle recovery industry, especially those with the capacity to deliver region-specific services. SMEs like Boleyn Recovery & Fleet Services Ltd, involved in the contract award, exemplify the potential for smaller firms to expand their operations through government contracts. Companies aiming to secure public sector contracts, particularly those within the automotive and logistics industries, stand to benefit significantly from this framework, which allocates work over 13 separate contracts. Such involvement provides a stable revenue stream and enhances business credibility through a partnership with a renowned public authority.

How relevant is this notice?

Notice Information

Notice Title

Roadside Assistance & Vehicle Recovery & Associated Services

Notice Description

The NHS Ambulance Service Trusts have awarded Contract(s) to multiple suppliers on a regional basis for roadside assistance and recovery services that will cover all operational vehicles leased or owned by the NHS Ambulance Service Trusts. The service provision will be delivered across the NHS Ambulance Service Trusts on a regional basis, as defined in the procurement documents. 13 separate contracts have been awarded to this framework, details are listed below: Ashley Wood Recovery Limited 1.9 South Central (SCAS) 1.9.1 Berkshire 1.9.2 Buckinghamshire 1.9.3 Hampshire 1.9.4 Oxfordshire 1.10 South-East Coast (SECAMB) 1.10.1 Kent 1.10.2 Surrey 1.10.3 East Sussex 1.10.4 West Sussex Boleyn Recovery & Fleet Services Ltd 1.2 East of England (EEAST) 1.2.3 Essex 1.2.4 Hertfordshire 1.2.5 Norfolk 1.2.6 Suffolk 1.4 London (LAS) 1.4.1 London CMG 1.1 East Midlands (EMAS) 1.1.1 Derbyshire 1.2 East of England (EEAST) 1.2.1 Bedfordshire 1.2.2 Cambridgeshire 1.2.3 Essex 1.2.4 Hertfordshire 1.2.5 Norfolk 1.2.6 Suffolk Elite Specialist Recovery Ltd 1.1 East Midlands (EMAS) 1.1.1 Derbyshire 1.1.2 Leicestershire & Rutland 1.1.4 Northamptonshire 1.2 East of England (EEAST) 1.2.4 Hertfordshire 1.9 South Central (SCAS) 1.9.1 Berkshire 1.9.2 Buckinghamshire 1.9.3 Hampshire 1.9.4 Oxfordshire 1.10 South-East Coast (SECAMB) 1.10.2 Surrey 1.10.4 West Sussex 1.12 Wales (WAS) 1.12.1 Bridgend, Swansea & Neath Port Talbot 1.12.2 Carmarthenshire 1.13 West Midlands (WMAS) 1.13.3 Staffordshire 1.13.4 Warwickshire Gatward (MAIDSTONE) LTD 1.10 South-East Coast (SECAMB) 1.10.1 Kent 1.10.3 East Sussex Hough Green Garage Ltd 1.7 North-West (NWAS) 1.7.1 Cheshire 1.7.2 Cumbria 1.7.3 Lancashire 1.7.4 Merseyside 1.12 Wales (WAS) 1.12.3 Conwy & Denbighshire, Gwynedd & Anglesey, Wrexham & Flintshire 1.13 West Midlands (WMAS) 1.13.2 Shropshire 1.13.3 Staffordshire Nationwide Assistance Group Ltd 1.15 National - All Lots 1.15.1 All Lots Manchetts Rescue & Recovery 1.2 East of England (EEAST) 1.2.1 Bedfordshire 1.2.2 Cambridgeshire 1.2.3 Essex 1.2.4 Hertfordshire 1.2.5 Norfolk 1.2.6 Suffolk R N W 1.7 North-West (NWAS) 1.7.1 Cheshire 1.7.4 Merseyside 1.12 Wales (WAS) 1.12.3 Conwy & Denbighshire, Gwynedd & Anglesey, Wrexham & Flintshire Rochfords Garages Ltd 1.5 North-East (NEAS) 1.5.1 Durham & Teesside 1.5.2 Northumberland 1.5.3 Tyne & Wear 1.5.4 Tyneside 1.14 Yorkshire (YAS) 1.14.2 North Yorkshire R&S Recovery Services 1.9 South Central (SCAS) 1.9.1 Berkshire 1.9.2 Buckinghamshire 1.9.3 Hampshire 1.9.4 Oxfordshire Saunders Garage Limited 1.2 East of England (EEAST) 1.2.1 Bedfordshire 1.2.4 Hertfordshire Southern Recovery Services 1.10 South-East Coast (SECAMB) 1.10.2 Surrey 1.10.3 East Sussex 1.10.4 West Sussex

Planning Information

The East of England NHS Collaborative Procurement Hub (EOECPH) work on behalf of the Ambulance Trusts in delivering collaborative procurement support. EOECPH are inviting potentially interested organisations to a market engagement event with regards to the creation of a framework agreement for Roadside Assistance and Vehicle Recovery across England, Scotland, Wales, Northern Ireland and Isle of Wight. The purpose of this notice is to inform & engage with potential suppliers to understand market capability and capacity to deliver the framework service. The purpose of the market engagement is to: a) Understand Market Capability & Capacity to meet the requirements of the intended Framework agreement. b) Advise of scope of new framework agreement. (What’s in & out of scope) c) Advise and discuss our Commercial application intentions. d) Discuss our Activity Based Income (ABI) application. Market Engagement session will be held on 4 September 2025 at Victoria House, Cambridge (this may be subject to change). By expressing your interest, you will be permitted to bring no more than x2 individuals from each Organisation. Please send an email to ambulance@eoecph.nhs.uk with the following details for each delegate: • Name • Organisation name • Position • Email address The session will start at 10.30am sharp. We will arrange for collection from reception at 10.15am Anticipated length of time for this session is approx. 90 minutes, with refreshments available on arrival. Delegates will need to report to the reception at Victoria House, where you will be collected from the reception area and taken to the presentation room. Onsite parking is available, no charges apply, however there may be a barrier in place, which will need reception to activate the barrier. Please see a map of (link below) where you can park, we strongly suggest that you park in the car park marked West Wing car park and additional parking to the side of Victoria House. Details of this is in the attachments. Deadline for expressing an interest in attending the event is 1 September 2025. If you have any queries, please send an email to Ambulance@eoecph.nhs.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055eda
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057520-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50118110 - Vehicle towing-away services

50118200 - Breakdown and recovery services for commercial vehicles

Notice Value(s)

Tender Value
£7,000,000 £1M-£10M
Lots Value
£7,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£11,200,000 £10M-£100M

Notice Dates

Publication Date
18 Jun 20262 months ago
Submission Deadline
16 Jan 2026Expired
Future Notice Date
13 Oct 2025Expired
Award Date
1 Jun 20262 months ago
Contract Period
1 Jun 2026 - 30 Apr 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust
Additional Buyers

East Of England NHS Collaborative Hub

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
FULBOURN
Postcode
CB21 5XA
Postcode Area
Cambridge
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
South Cambridgeshire
Electoral Ward
Fen Ditton & Fulbourn
Westminster Constituency
South Cambridgeshire

Supplier Information

Number of Suppliers
13
Supplier Names

Ashley Wood Recovery

Boleyn Recovery & Fleet Services Ltd

Cowan Recovery Limited T/A CMG

Elite Specialist Recovery Ltd

Gatward (Maidstone) Limited

Hough Green Garage Ltd

Manchetts Rescue & Recovery

Nationwide Assistance Group Ltd

R&S Recovery Services Limited

Recovery North West Limited

Rochfords Garages Ltd

Saunders Garage Limited

Southern Recovery Service Transport Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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