Tender

Mental Health Recovery Services: Supported Accommodation (High Support)

THE ROYAL BOROUGH OF KENSINGTON & CHELSEA

This public procurement record has 4 releases in its history.

Tender

05 Jan 2026 at 15:32

Planning

01 Oct 2025 at 15:08

PlanningUpdate

16 Jul 2025 at 15:08

Planning

15 Jul 2025 at 13:06

Summary of the contracting process

The Royal Borough of Kensington & Chelsea (RBKC) is actively seeking experienced providers for its Mental Health Recovery Services focused on Supported Accommodation with High Support across two clusters in North and South RBKC. The tender process is currently at the tender stage, with key deadlines including an enquiry period closing on 23 January 2026 and final tender submissions by 6 February 2026. The contract, valued at approximately £14.8 million GBP, is anticipated to begin on 1 September 2026 and operate until 30 September 2031, with possible extensions up to a total of two additional years. This procurement falls under the 'open procedure' for services, categorized within health and social work services, specifically targeting high support mental health accommodations.

This tender presents significant business growth opportunities, particularly for specialised service providers with expertise in mental health accommodations and support. SME suitability is emphasised, making it an attractive proposition for small to medium-sized enterprises. Businesses proficient in delivering 24/7 staffed services in a supportive, trauma-informed environment, alongside digital inclusion and assistive technology integration, are well-suited to compete. With a robust focus on innovation, social value, and comprehensive performance monitoring, the contract offers a promising avenue for providers aiming to solidify their position in the health care support industry, ensuring value for money and high-quality service delivery standards.

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Notice Title

Mental Health Recovery Services: Supported Accommodation (High Support)

Notice Description

RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours. Key Requirements: 24/7 staffed accommodation in a psychologically informed and trauma-informed environment. Delivery of Section 117 aftercare under the Mental Health Act and support under the Care Act. Focus on recovery, independence, and move-on, with personalised, co-produced support plans. Provision of skills development, wellbeing activities, risk management, and social inclusion. Compliance with safeguarding, health & safety, and data protection standards. Integration with statutory and community partners, promoting digital inclusion and assistive technology. Robust staffing model, recruitment, training, and supervision strategies. Performance monitoring against KPIs, including resident satisfaction, staff wellbeing, and move-on outcomes. Accommodation Details: Lot 1 (North Cluster): 3 buildings, 29 bed spaces. Lot 2 (South Cluster): 1 building with 11 bed spaces. Tenderers must also source additional buildings for at least 22 more units (total 33 minimum) for this Lot. Contract Highlights: Block-funded support service (rent and housing management excluded). Providers must enter into Housing Management Agreements with Registered Providers. Providers must demonstrate innovation, social value, and value for money. For full details, including eligibility criteria, service model, and KPIs, refer to the ITT on Jaggaer.

Lot Information

Lot 1 North Cluster

LOT 1 - North Cluster There are 3 (three) buildings available for use in the North Cluster of RBKC to support a total of 29 (twenty-nine) residents. The Authority reserves the right to amend this configuration. The Successful Tenderer will be required to enter into a Housing Management Agreement with the Landlord(s) prior to contract commencement. Service Address Support Level Bed Spaces Registered Provider Holly Villa 170 Holland Road, W14 8AH High 9 Peabody Cedar House 38 St Luke's Road, W11 1DJ High 10 Notting Hill Genesis Linden House 209 Ladbroke Grove, W10 6HQ High 10 Notting Hill Genesis Further information can be found in the ITT.

Renewal: 2.3. The Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended. 2.3.1. The aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) 2.3.2. If the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period. 2.3.3. The period of notice required to extend this Contract shall be three (3) months 2.4. If and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3.

LOT 2 - South Cluster

LOT 2 - South Cluster There is one building available for use in the South Cluster of RBKC. Tenderers must have arrangements in place to provide a minimum of 22 units in addition to the 11 noted within the South Cluster area. This is a PASS / FAIL requirement, further information can be found in paragraph 16.18 of the ITT. The Successful Tenderer will be required to enter into a Housing Management Agreement with the Landlord(s) prior to contract commencement. The Authority reserves the right to amend this configuration. Service Address Support Level Bed Spaces Landlord Richardson House 84 Redcliffe Gardens, SW10 9HH High 11 Notting Hill Genesis Further information can be found in the ITT.

Renewal: 2.3. The Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended. 2.3.1. The aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) 2.3.2. If the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period. 2.3.3. The period of notice required to extend this Contract shall be three (3) months 2.4. If and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3.

Planning Information

Royal Borough of Kensington and Chelsea Council is seeking expressions of interest from housing providers who have properties suitable for delivering mental health supported accommodation services. We will be going out to tender for a Mental Health Supported Accommodation service provider towards the end of October 2025. The service will be delivered from the 1st June 2026 for 5 years within the Royal Borough of Kensington and Chelsea. The Council is looking for up to 22 self-contained units across up to 2 buildings, that also have space for support staff to work from. We are not looking for HMO (House in Multiple Occupation). Please find link to a questionnaire below that will be used to gather information about existing properties in the area that are suitable for delivering the service from. https://forms.office.com/e/ww8pSbz0Cp

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055f81
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000404-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£12,299,000 £10M-£100M
Lots Value
£12,299,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jan 20261 months ago
Submission Deadline
6 Feb 2026Expired
Future Notice Date
20 Nov 2025Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF KENSINGTON & CHELSEA
Additional Buyers

WESTMINSTER CITY COUNCIL

Contact Name
Not specified
Contact Email
procurement@rbkc.gov.uk, procurementteammailbox@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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