Notice Information
Notice Title
Home Care Framework (2025)
Notice Description
Reading Borough Council are completing an ITT exercise for the provision of Home Care Framework. The Council, as a local authority, has a range of duties under the Care Act 2014. The Council intends to commission the following types of care via this framework. The Service may be a combination of these types but is primarily being purchased to support the Council with meeting these Care Act duties. Long-term Home Care Packages of care for Individuals living with long-term conditions who have limited or no reablement potential and cannot manage without support. This may include the provision of support for Individuals which is deemed necessary to support their Unpaid Carer. On occasion a waking night (support from a care worker overnight) may also be commissioned. Short-term Reablement Short-term care packages for Individuals with good or likely reablement potential, to relearn independent living skills to such an extent that the future level of dependency or reliance on adult social care is greatly reduced or not needed at all. Hospital Discharge Packages requiring a rapid start to facilitate Individuals to return home from hospital. These packages may also be short term and reablement-focused. Live-in Care Packages where a care worker lives with an Individual in their home so that support can be available 24/7. Schedule 11 provides specific information regarding live-in care. The Service shall predominantly be delivered in an Individual's own home or current residence (which could be temporary). The core service shall be available as required between the times of 06:00 and 23:00, 7 (seven) days a week 365 days of the year. A majority of Individuals requiring home care are aged 65+, but Providers must be able and willing to support Individuals with a range of needs including: Individuals aged 65 or over Individuals aged 18-64 People with Physical health needs Learning disability and neurodiversity Memory and cognition difficulties, including brain injury and dementia Mental health problems Suppliers that would like to take part in this process are invited to "Express Interest" upon which they will be given access to the full documentation delivered through this portal. Documents can be accessed from the "My Tenders" area of this website by selecting the "View Details" button for the project. Bids will only be accepted until 18/11/2025 14.00hrs Any questions relating to this opportunity should be made via the correspondence link on this portal.
Lot Information
Lot 1
Renewal: 5 years with up to an additional 5 years
Planning Information
The event is scheduled for Monday 28th July 2025, 14:00-16:00. It will be held as an online meeting using Microsoft Teams. Please email contracts.team@reading.gov.uk to request a link to join the event. The deadline to request this link is 09:00 on Monday 28th July 2025. Those who cannot attend may use this email address to obtain a copy of the presentation slides (available after the event). No preparation is required before attending. The purpose of the event is to outline the key areas of our contract we are proposing, and invite feedback from attendees. This feedback can then be used to shape the terms and specification of the contract, and to shape the tendering process for joining the framework. Key areas will include: • key performance indicators (KPIs) for the contract • delegated healthcare • payments under the contract
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-055fc7
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/017094-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
85 - Health and social work services
98 - Other community, social and personal services
-
- CPV Codes
75200000 - Provision of services to the community
85312000 - Social work services without accommodation
85323000 - Community health services
98000000 - Other community, social and personal services
Notice Value(s)
- Tender Value
- £127,700,000 £100M-£1B
- Lots Value
- £127,700,000 £100M-£1B
- Awards Value
- £127,700,000 £100M-£1B
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Feb 20261 months ago
- Submission Deadline
- 18 Nov 2025Expired
- Future Notice Date
- 1 Sep 2025Expired
- Award Date
- 25 Feb 20261 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2031 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- READING BOROUGH COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- READING
- Postcode
- RG1 2LU
- Post Town
- Reading
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ16 Berkshire West
- Delivery Location
- TLJ11 Berkshire
-
- Local Authority
- Reading
- Electoral Ward
- Abbey
- Westminster Constituency
- Reading Central
Supplier Information
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/017094-2026
25th February 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/066693-2025
20th October 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/040144-2025
15th July 2025 - Preliminary market engagement notice on Find a Tender -
https://in-tendhost.co.uk/readingbc/aspx/Home
e tender portal link to tender documents for the Home Care Framework 2025
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"url": "https://truequalityservices.com",
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"vcse": false
}
},
{
"id": "GB-COH-03552213",
"name": "ABSOLUTE CARE (UK) LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "03552213"
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"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PMHN-9774-NTPN"
}
],
"address": {
"streetAddress": "The Old Forge",
"locality": "Oakham",
"postalCode": "LE15 7TX",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF22"
},
"contactPoint": {
"email": "sue@abscare.co.uk"
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}
},
{
"id": "GB-COH-11564181",
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"scheme": "GB-PPON",
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"address": {
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}
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{
"id": "GB-COH-11848417",
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"scheme": "GB-COH",
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{
"scheme": "GB-PPON",
"id": "PNYX-6731-QZXT"
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],
"address": {
"streetAddress": "200 Brook Drive",
"locality": "Reading",
"postalCode": "RG2 6UB",
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"countryName": "United Kingdom",
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},
"contactPoint": {
"email": "linah@cardinalcare.co.uk"
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}
},
{
"id": "GB-COH-08053341",
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"identifier": {
"scheme": "GB-COH",
"id": "08053341"
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"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PTBR-1781-NJVD"
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],
"address": {
"streetAddress": "136 St. Albans Road",
"locality": "Watford",
"postalCode": "WD24 4FT",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH23"
},
"contactPoint": {
"email": "coordinator@care24seven.com"
},
"roles": [
"supplier",
"tenderer"
],
"details": {
"url": "http://www.care24seven.com",
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"shelteredWorkshop": false
}
},
{
"id": "GB-COH-14881663",
"name": "EMBRACE COMMUNITY CARE SERVICE LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "14881663"
},
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{
"scheme": "GB-PPON",
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"address": {
"streetAddress": "Flat 2 3 Nightingale Way",
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"email": "rachana@embraceservices.co.uk"
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{
"id": "GB-COH-04373945",
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"scheme": "GB-COH",
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{
"scheme": "GB-PPON",
"id": "PXJN-5471-HWBZ"
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],
"address": {
"streetAddress": "Seven Bridges House",
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"postalCode": "RG1 2LR",
"country": "GB",
"countryName": "United Kingdom",
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},
"contactPoint": {
"email": "pmukono@kcarehealth.com"
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"roles": [
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}
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"id": "GB-COH-13503744",
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"scheme": "GB-COH",
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{
"scheme": "GB-PPON",
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"address": {
"streetAddress": "Quattro House Lyon Way",
"locality": "Camberley",
"postalCode": "GU16 7ER",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ25"
},
"contactPoint": {
"email": "info@nbhealthcare.co.uk"
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}
},
{
"id": "GB-COH-07114557",
"name": "PEOPLE MATTER SUPPORT SERVICES LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "07114557"
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{
"scheme": "GB-PPON",
"id": "PTWD-9846-DYVW"
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"address": {
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"postalCode": "RG2 7LP",
"country": "GB",
"countryName": "United Kingdom",
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"email": "admin@peoplemattersupport.co.uk"
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"url": "http://www.peoplemattersupport.co.uk",
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{
"id": "GB-COH-12217698",
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"scheme": "GB-PPON",
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"address": {
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"email": "bupe@priorityservices4u.co.uk"
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},
{
"id": "GB-COH-09046613",
"name": "CARE AT HOME READING LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "09046613"
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{
"scheme": "GB-PPON",
"id": "PWPB-5618-DYDN"
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],
"address": {
"streetAddress": "Unit 8f Molly Millars Lane",
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"postalCode": "RG41 2AD",
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"email": "reading@sylviancare.co.uk"
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"id": "GB-COH-09936132",
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"scheme": "GB-PPON",
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"address": {
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}
},
{
"id": "GB-COH-07964715",
"name": "VJ CARERS LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "07964715"
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"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PJXP-9645-NDZJ"
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"address": {
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"locality": "Reading",
"postalCode": "RG1 8ED",
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],
"buyer": {
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"planning": {
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{
"id": "engagement",
"type": "engagement",
"description": "The event is scheduled for Monday 28th July 2025, 14:00-16:00. It will be held as an online meeting using Microsoft Teams. Please email contracts.team@reading.gov.uk to request a link to join the event. The deadline to request this link is 09:00 on Monday 28th July 2025. Those who cannot attend may use this email address to obtain a copy of the presentation slides (available after the event). No preparation is required before attending. The purpose of the event is to outline the key areas of our contract we are proposing, and invite feedback from attendees. This feedback can then be used to shape the terms and specification of the contract, and to shape the tendering process for joining the framework. Key areas will include: * key performance indicators (KPIs) for the contract * delegated healthcare * payments under the contract",
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]
},
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"title": "Home Care Framework (2025)",
"description": "Reading Borough Council are completing an ITT exercise for the provision of Home Care Framework. The Council, as a local authority, has a range of duties under the Care Act 2014. The Council intends to commission the following types of care via this framework. The Service may be a combination of these types but is primarily being purchased to support the Council with meeting these Care Act duties. Long-term Home Care Packages of care for Individuals living with long-term conditions who have limited or no reablement potential and cannot manage without support. This may include the provision of support for Individuals which is deemed necessary to support their Unpaid Carer. On occasion a waking night (support from a care worker overnight) may also be commissioned. Short-term Reablement Short-term care packages for Individuals with good or likely reablement potential, to relearn independent living skills to such an extent that the future level of dependency or reliance on adult social care is greatly reduced or not needed at all. Hospital Discharge Packages requiring a rapid start to facilitate Individuals to return home from hospital. These packages may also be short term and reablement-focused. Live-in Care Packages where a care worker lives with an Individual in their home so that support can be available 24/7. Schedule 11 provides specific information regarding live-in care. The Service shall predominantly be delivered in an Individual's own home or current residence (which could be temporary). The core service shall be available as required between the times of 06:00 and 23:00, 7 (seven) days a week 365 days of the year. A majority of Individuals requiring home care are aged 65+, but Providers must be able and willing to support Individuals with a range of needs including: Individuals aged 65 or over Individuals aged 18-64 People with Physical health needs Learning disability and neurodiversity Memory and cognition difficulties, including brain injury and dementia Mental health problems Suppliers that would like to take part in this process are invited to \"Express Interest\" upon which they will be given access to the full documentation delivered through this portal. Documents can be accessed from the \"My Tenders\" area of this website by selecting the \"View Details\" button for the project. Bids will only be accepted until 18/11/2025 14.00hrs Any questions relating to this opportunity should be made via the correspondence link on this portal.",
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"additionalClassifications": [
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"scheme": "CPV",
"id": "75200000",
"description": "Provision of services to the community"
},
{
"scheme": "CPV",
"id": "85312000",
"description": "Social work services without accommodation"
},
{
"scheme": "CPV",
"id": "85323000",
"description": "Community health services"
},
{
"scheme": "CPV",
"id": "98000000",
"description": "Other community, social and personal services"
}
],
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"region": "UKJ11",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ11",
"country": "GB",
"countryName": "United Kingdom"
}
],
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}
],
"value": {
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"amount": 127700000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"specialRegime": [
"lightTouch"
],
"aboveThreshold": true,
"techniques": {
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"frameworkAgreement": {
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"method": "withReopeningCompetition",
"type": "closed",
"description": "Fixed price with a possible annual inflationary uplift as necessary. Award of contracts under the framework includes: C1 Providers admitted to the Home Care Framework are not guaranteed any number of Support Packages or hours of work. A place on the Framework permits Providers to receive tenders and place bids to deliver Support Packages for Individuals. These Support Packages form the call-off contracts under the Framework. This section C describes the process of how they are awarded. C2 In most cases, Providers will be invited to bid on one Support Package for one Individual, but the Council has discretion to tender in batches: requesting one Provider for two or more Individuals. This may be required in urgent situations or when two or more Individuals are connected and would like only one Provider to support them. C3 The Council's Brokerage Team are responsible for tendering Support Packages for the Home Care Framework to Providers. This will be conducted electronically - at present by email but this may change in the future (with any changes discussed with Framework Providers). The Brokerage Team will send a tender by email to all Providers typically containing: The number of care hours and the timing for these. The postcode for the address where the Service will be delivered. An end date (if a set end date is known). Details or a summary of the Council Support Plan. Any cultural, religious, language, or other specific requirements (for example male or female carers). Requirements may be essential or desirable. Any key risks (though not all risks will be known). C4 The Brokerage Team shall also state a deadline for bids to be returned which will typically be a short deadline on the same day. Bids received by the Brokerage Team after a stated deadline will not be considered. C5 Providers must have sufficient staffing levels to be able to place bids within short deadlines, and must supply the Council with an email address which is monitored at a minimum 09:00 - 17:00 Monday to Friday. It is recommended this is a generic email address or mailbox that a number of authorised staff can access in case of sickness, absence or exit from the Provider's organisation - it is the Providers responsibility to ensure the Council is aware of this email address or any change. Whilst a majority of Support Packages are brokered during these times, sufficient staffing is needed to support the Council during periods of peak demand, such as hospital discharges in Winter months, during which tenders may need to be received and reviewed by Providers during Weekends and Bank Holidays. This links with the specification requirement that Support Packages can be started on any of the 7 days per week including Bank Holidays. C6 Once a tender closes, all bids received are screened by the Brokerage Team for validity, and all valid bids will then be passed on to the Social Care Practitioner responsible for the Individual. Section D of this schedule provides detail on valid bids. C7 The overriding factor determining which provider is successful for each bid will be the Individual's personal choice. The Social Care Practitioner will receive the bids and then work with the Individual, and any of the Individual's family, friends, or representatives to decide which Provider they will proceed with. This will be led by the choices of the Individual wherever possible but may take into account other factors, for example the speed with which the Provider can deliver the care package and the best fit to the hours required by the Individual. C8 The Council does not dictate the grounds upon which the decision described in C7 above must be made, or the factors which Individuals and Social Care Practitioners must consider. There is no obligation to accept any of the bids."
}
},
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"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2031-03-31T23:59:59+01:00",
"maxExtentDate": "2036-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"status": "complete",
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"currency": "AED"
},
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"type": "price",
"name": "Simple description",
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},
"renewal": {
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],
"communication": {
"futureNoticeDate": "2025-09-01T23:59:59+01:00"
},
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"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"submissionMethodDetails": "https://in-tendhost.co.uk/readingbc/aspx/Home",
"submissionTerms": {
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"languages": [
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]
},
"tenderPeriod": {
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},
"enquiryPeriod": {
"endDate": "2025-11-11T17:00:00+00:00"
},
"awardPeriod": {
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},
"documents": [
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"id": "L-1",
"documentType": "biddingDocuments",
"description": "e tender portal link to tender documents for the Home Care Framework 2025",
"url": "https://in-tendhost.co.uk/readingbc/aspx/Home"
},
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "066693-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/066693-2025",
"datePublished": "2025-10-20T13:06:39+01:00",
"format": "text/html"
}
],
"contractTerms": {
"financialTerms": "30 days"
}
},
"language": "en",
"bids": {
"details": [
{
"id": "1",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03552213",
"name": "ABSOLUTE CARE (UK) LIMITED"
}
],
"relatedLots": [
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]
},
{
"id": "2",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-11564181",
"name": "CALVARY CARE LTD"
}
],
"relatedLots": [
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]
},
{
"id": "3",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-11848417",
"name": "CARDINAL CARE LTD"
}
],
"relatedLots": [
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]
},
{
"id": "4",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-08053341",
"name": "EAGER HEALTH LTD"
}
],
"relatedLots": [
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]
},
{
"id": "5",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-14881663",
"name": "EMBRACE COMMUNITY CARE SERVICE LIMITED"
}
],
"relatedLots": [
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]
},
{
"id": "6",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-04373945",
"name": "KCARE NURSING AGENCY LIMITED"
}
],
"relatedLots": [
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},
{
"id": "7",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-13503744",
"name": "NEW BEGINNINGS HEALTHCARE SERVICES LTD"
}
],
"relatedLots": [
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]
},
{
"id": "8",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07114557",
"name": "PEOPLE MATTER SUPPORT SERVICES LIMITED"
}
],
"relatedLots": [
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]
},
{
"id": "9",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-12217698",
"name": "PRIORITY SERVICES4U LTD"
}
],
"relatedLots": [
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]
},
{
"id": "10",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-09046613",
"name": "CARE AT HOME READING LIMITED"
}
],
"relatedLots": [
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]
},
{
"id": "11",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-09936132",
"name": "BRIGHT FUTURE CARE LTD."
}
],
"relatedLots": [
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]
},
{
"id": "12",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07964715",
"name": "VJ CARERS LIMITED"
}
],
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]
},
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"id": "13",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-05100341",
"name": "ALL CARE (GB) LIMITED"
}
],
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]
},
{
"id": "14",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03659603",
"name": "APPLEBERRY CARE LIMITED"
}
],
"relatedLots": [
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]
},
{
"id": "15",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-07637899",
"name": "AVANT HEALTHCARE SERVICES LIMITED"
}
],
"relatedLots": [
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]
},
{
"id": "16",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-13930191",
"name": "BE CARE LIMITED"
}
],
"relatedLots": [
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},
{
"id": "17",
"status": "valid",
"tenderers": [
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"id": "GB-COH-11912965",
"name": "BE WELL CARE LTD"
}
],
"relatedLots": [
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]
},
{
"id": "18",
"status": "valid",
"tenderers": [
{
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}