Planning

The Provision of the Management, Maintenance and Support of a Mobile Retail Ticket Issuing System

GOVIA THAMESLINK RAILWAY LTD

This public procurement record has 1 release in its history.

Planning

17 Jul 2025 at 13:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

GOVIA Thameslink Railway Ltd is in the planning stage of a new procurement process for the "Provision of the Management, Maintenance and Support of a Mobile Retail Ticket Issuing System". Located in London, UK, the procurement targets the services sector, specifically focusing on ticket-issuing machines and maintenance. As a private utility entity, GOVIA Thameslink is looking to engage with the market, with the milestone for engagement scheduled by 4th August 2025. The future notice for further steps in the procurement process is set for 17th July 2026. The contract period is planned to start on 1st April 2028, with potential for extension up to 31st March 2033. The gross value of the procurement is worth £209,237,406 GBP.

This tender presents substantial opportunities for firms specialising in ticketing technology, maintenance, and support services. Companies that can provide innovative solutions for ticket-issuing systems could position themselves well in this competitive process. Those experienced in the railway network sector and capable of operating within the special regime of utilities will be particularly suited. With the potential for a long-term contract extending up to 2033, this offers a substantial growth opportunity for the right supplier to become a key partner with GOVIA Thameslink Railway Ltd in enhancing their retail ticketing systems across the UK Railway Network.

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Notice Information

Notice Title

The Provision of the Management, Maintenance and Support of a Mobile Retail Ticket Issuing System

Notice Description

The scope of the procurement is to detail Govia Thameslink Railway's (GTRs) current arrangement for the management, maintenance and support of a Mobile Retail Ticket Issuing System (MRTIS) on the GTR estate for the purposes of our staff being able to retail tickets for travel on our services and those within the UK Railway Network. It will also outline GTRs future aspirations for the services. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Ticket-issuing-machines./66UP88YUT5 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/66UP88YUT5

Planning Information

As Detailed in the Market Engagement Document

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056151
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040968-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

42 - Industrial machinery

50 - Repair and maintenance services

CPV Codes

30144200 - Ticket-issuing machines

42991230 - Ticket printers

50316000 - Maintenance and repair of ticket-issuing machinery

Notice Value(s)

Tender Value
£209,237,406 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20257 months ago
Submission Deadline
Not specified
Future Notice Date
17 Jul 20265 months to go
Award Date
Not specified
Contract Period
31 Mar 2028 - 31 Mar 2031 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GOVIA THAMESLINK RAILWAY LTD
Contact Name
Lorraine Baker
Contact Email
lorraine.baker@gtrailway.com
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC3R 8AJ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bridge
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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