Award

Complex Learning Disability (LD) / Autism Supported Living Service (York) - Most Suitable Provider Process

NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

01 Aug 2025 at 09:36

Award

18 Jul 2025 at 16:21

Summary of the contracting process

NHS Humber and North Yorkshire Integrated Care Board (ICB) has announced the award of a contract for a Complex Learning Disability (LD) / Autism Supported Living Service in York. The procurement process, governed by the Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023, resulted in Sugarman Health and Wellbeing Limited being awarded the contract. With a start date of 1 August 2025 and a term lasting until 31 July 2028 (with a possibility of a two-year extension), the contract is valued at approximately £11,300,695. This service falls under the category of rehabilitation services and aims to provide high-quality support to individuals with complex needs. Contract award notices and confirmations were finalised on 18 July 2025, marking a significant milestone in the procurement process.

This tender provides substantial opportunities for business growth, particularly for organisations with experience in providing specialised health and social care services. Businesses that can demonstrate expertise in managing complex needs through innovative and cost-effective solutions will find themselves well-positioned to compete. The selected provider is expected to deliver services that promote independence and quality of life while reducing hospital admissions and emergency service responses. Those with capabilities in in-house training, particularly in autism and mental health support, and staff skilled in Positive Behaviour Support are ideal candidates for such opportunities. This procurement process not only strengthens community health provisions but also underscores the importance of social value and service sustainability.

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Notice Title

Complex Learning Disability (LD) / Autism Supported Living Service (York) - Most Suitable Provider Process

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to procure a Complex Learning Disability (LD) / Autism Supported Living Service (York) through a Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023. The preferred Provider will be required to demonstrate how they will deliver a high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The preferred Provider will have a strong value base that reflects: * Positive social interactions * Support for meaningful activity * Opportunities for choice * Opportunities for education, skills development, and employment * Encouragement of greater independence * Support to establish and maintain relationships to enable individuals to lead a good and meaningful everyday life. The Relevant Authority wishes to establish a single Provider contract for the provision of the service. The service model will include a single Provider who will act as the contract holder with the Relevant Authority. It is anticipated that the Provider will deliver the entirety of the service specification through delivery of the Supported Living element for four (4) individuals at a site in York. The service will be required to: * Provide expertise and specialism in effectively supporting individuals with complex needs whose needs are unable to be met within the existing local provision; * Enhance and maintain a service user's quality of life; * Support an overall reduction of admissions to hospital, hospital settings and emergency service responses; * Support individuals who display behaviour that challenges, including interventions to reduce behaviour challenges; * Respond quickly to crisis and emergency, with a local staff hub offer to allow a robust crisis response. * Enable individuals to: o live as independently as possible, developing the skills they require to live in settled accommodation within a local community; o receive their support in the least restrictive way possible; o have choice and control over their care and support, including how it is delivered and by whom; o receive a flexible service which responds to their individual preferences and needs; o enable achievement of individualised outcomes, and to reduce the reliance on extensive formal care and support. The Provider must have direct access within their organisation to the below specialist staff, who are able to oversee the individuals within the service, support staff competency and capability, and ensure individuals are fully supported. * Behavioural analyst to enable psychologically informed support plans * Positive Behaviour Support practitioner (beyond restraint training - to work on developing the positive behaviours that render restraint unnecessary) * Clinical Psychologist with experience of this client group as a minimum during transition stage and at a time of crisis to support the universal community service * Mental health nurse on site or within 20 minutes travel (as measured at busy times) Providers must confirm they have direct access (in-house) to the below training, and are able to ensure staff are fully trained and competent in the below: * Autism training, * PRN training, * PBS training (including positive development for the tenant and restraint - please see above) * Managing behaviours including Positive Behaviour Support and the use of a positive proactive and preventative model, where appropriate, such as Non-Abusive Psychological and Physical Interventions (NAPPI), - please see above * Mental health issues, * Complex Trauma, * Trauma informed care approach, * Learning Disability. This list is not exhaustive of the full training and competency requirements of staff but are seen as key areas that are pertinent to fully supporting the level and range of complexity within the development

Lot Information

Lot 1

NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to procure a Complex Learning Disability (LD) / Autism Supported Living Service (York) through a Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023. The preferred Provider will be required to demonstrate how they will deliver a high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The preferred Provider will have a strong value base that reflects: * Positive social interactions * Support for meaningful activity * Opportunities for choice * Opportunities for education, skills development, and employment * Encouragement of greater independence * Support to establish and maintain relationships to enable individuals to lead a good and meaningful everyday life. The Relevant Authority wishes to establish a single Provider contract for the provision of the service. The service model will include a single Provider who will act as the contract holder with the Relevant Authority. It is anticipated that the Provider will deliver the entirety of the service specification through delivery of the Supported Living element for four (4) individuals at a site in York. The service will be required to: * Provide expertise and specialism in effectively supporting individuals with complex needs whose needs are unable to be met within the existing local provision; * Enhance and maintain a service user's quality of life; * Support an overall reduction of admissions to hospital, hospital settings and emergency service responses; * Support individuals who display behaviour that challenges, including interventions to reduce behaviour challenges; * Respond quickly to crisis and emergency, with a local staff hub offer to allow a robust crisis response. * Enable individuals to: o live as independently as possible, developing the skills they require to live in settled accommodation within a local community; o receive their support in the least restrictive way possible; o have choice and control over their care and support, including how it is delivered and by whom; o receive a flexible service which responds to their individual preferences and needs; o enable achievement of individualised outcomes, and to reduce the reliance on extensive formal care and support. The Provider must have direct access within their organisation to the below specialist staff, who are able to oversee the individuals within the service, support staff competency and capability, and ensure individuals are fully supported. * Behavioural analyst to enable psychologically informed support plans * Positive Behaviour Support practitioner (beyond restraint training - to work on developing the positive behaviours that render restraint unnecessary) * Clinical Psychologist with experience of this client group as a minimum during transition stage and at a time of crisis to support the universal community service * Mental health nurse on site or within 20 minutes travel (as measured at busy times) Providers must confirm they have direct access (in-house) to the below training, and are able to ensure staff are fully trained and competent in the below: * Autism training, * PRN training, * PBS training (including positive development for the tenant and restraint - please see above) * Managing behaviours including Positive Behaviour Support and the use of a positive proactive and preventative model, where appropriate, such as Non-Abusive Psychological and Physical Interventions (NAPPI), - please see above * Mental health issues, * Complex Trauma, * Trauma informed care approach, * Learning Disability. This list is not exhaustive of the full training and competency requirements of staff but are seen as key areas that are pertinent to fully supporting the level and range of complexity within the development. NHS Humber and North Yorkshire ICB is intending to award a contract under the Most Suitable Provider Process of The Health Care Services (Provider Selection Regime) Regulations 2023. Approximate lifetime value of the contract is PS11,300,695 The proposed contract is for a new healthcare service. The preferred provider is a new provider to be awarded the contract for the proposed healthcare service. Contract term - 1 August 2025 - 31 July 2028 (contract term may be extended by two (2) years). A Prior Information Notice was published on Find a Tender Service, 9 May 2025 - Notice identifier: 2025/S 000-020231

Options: Contract contains an option to extend by two (2) years.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23:59hrs 31 July 2025. This contract has not yet formally been awarded, this notice serves as an intention to award under the Health Care Services (Provider Selection Regime) Regulations 2023. A Prior Information Notice was published on Find a Tender Service, 9 May 2025 - Notice identifier: 2025/S 000-020231

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056277
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045090-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85121270 - Psychiatrist or psychologist services

85141200 - Services provided by nurses

85312500 - Rehabilitation services

85323000 - Community health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,300,695 £10M-£100M

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Jul 20257 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
hnyicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
EAST RIDING OF YORKSHIRE
Postcode
HU10 6DT
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE21 York

Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

SUGARMAN HEALTH AND WELLBEING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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