Award

Dental Out of Hours Service across Kings Lynn

NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD

This public procurement record has 3 releases in its history.

Award

26 Sep 2025 at 14:07

Tender

29 Jul 2025 at 15:48

Planning

21 Jul 2025 at 09:23

Summary of the contracting process

The procurement process for the Dental Out of Hours Service across Kings Lynn, led by NHS Norfolk and Waveney Integrated Care Board, has recently reached the award stage. This contract, governed by the Health Care Services (Provider Selection Regime) Regulations 2023, intends to award a competitive award notice to Smile Care 24 Limited. The process reflects a comprehensive assessment through the selection of Key Criteria focusing on quality, collaboration, service sustainability, access improvement, and social value. The procurement method was open, and the timeframe for any representation from providers concludes by 9th October 2025. The services are expected to commence from 1st December 2025 and will run until 30th November 2030, with an option for a 12-month extension, within the Kings Lynn location, classified under dental-practice services (CPV: 85131000).

This procurement presents growth opportunities for businesses involved in dental services, particularly those capable of providing urgent treatment during off-hours such as weekends and bank holidays. It is advantageous for businesses that can swiftly mobilise, have existing CQC registration, and possess or can acquire suitable premises for service delivery. Engaging with system partners to enhance patient signposting offers added benefits. Given the contract's value of £336,545 and the expected alignment with NHS standards, this tender is well-suited to established providers ready to cater to health service demand and those looking to expand their operational scope within the UK healthcare domain.

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Notice Title

Dental Out of Hours Service across Kings Lynn

Notice Description

***This is an Intention to Award Notice***<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the Provision of Dental Out of Hours Service across Kings Lynn, following a robust Competitive Process.

Lot Information

Lot 1

This is an intention to award notice under the competitive process.

The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.

NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.

Services are expected to commence on 1st December 2025 - 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .

The lifetime value of the contract is PS336,545.

This is an existing service and has been awarded to a new provider.

Options: Services are expected to commence on 1st December 2025 - 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0562a2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060239-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85131000 - Dental-practice services

Notice Value(s)

Tender Value
£383,736 £100K-£500K
Lots Value
£383,736 £100K-£500K
Awards Value
Not specified
Contracts Value
£336,545 £100K-£500K

Notice Dates

Publication Date
26 Sep 20254 months ago
Submission Deadline
26 Aug 2025Expired
Future Notice Date
27 Jul 2025Expired
Award Date
24 Sep 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK & WAVENEY INTEGRATED CARE BOARD
Additional Buyers

NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD

Contact Name
Neelam Saroe
Contact Email
neelamsaroe@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

SMILE CARE 24

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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