Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support

London Borough of Camden

This public procurement record has 2 releases in its history.

Tender

30 Jul 2026 at 16:59

Planning

21 Jul 2025 at 15:18

Summary of the contracting process

The London Borough of Camden is procuring an Adult Social Care Co-Production and Lived Experience Involvement Service for people drawing on care and support. The service will enable people who use care and support to work with the Council to shape, design and improve services. It covers people with learning disabilities aged 14 and over, autistic people, adults receiving homecare, extra care, residential and nursing services, and people with mental health needs. The provider will create tailored engagement pathways and embed lived experience in governance, quality assurance, commissioning and service improvement. Delivery is in London. This is a health and social work service, and the opportunity is suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement has reached tender: Camden invited offers through an open procedure. It is a single-lot procurement under the light-touch regime. The tender submission deadline was 18 September 2026 at 12 noon, and the planned award decision date was 16 December 2026. The contract is due to run from 1 April 2027 to 31 March 2032, with a possible renewal period extending to 31 October 2032. Its estimated value is £750,000 including tax. Offers are evaluated on quality and price, weighted 60% and 40% respectively. Bids may be submitted electronically in English. The contract includes payment within 30 days of submitting a valid invoice quoting the relevant purchase order number.

This opportunity suits organisations experienced in adult social care co-production, participation, advocacy, community engagement or lived-experience programmes. Providers will need to involve people meaningfully, support them to influence service design and improvement, and build clear, accessible engagement routes for groups with different needs. Relevant capability includes working with people with learning disabilities, autistic people, people receiving different forms of accommodation-based or home care, and people with mental health needs. The service calls for an accessible, relationship-based approach, with both paid and voluntary roles for people contributing their experience. Strong candidates are likely to demonstrate inclusive practice, effective partnership working, governance and quality-assurance experience, and the ability to reach seldom-heard communities.

How relevant is this notice?

Notice Title

Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support

Notice Description

This invitation to tender is from the London Borough of Camden who are seeking to award a contract for the provision of the Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support. Co-production and lived experience involvement enables people who draw on care and support to work in partnership with the Council to shape, design and improve services. Current provision, delivered by The Advocacy Project through the Learning Disabilities Experts by Experience (EbyE) service (also known as Synergy) and mental health co-production within the Reach Out Camden (ROC) Alliance, expires on 31 March 2027. Recommissioning provides an opportunity to establish a more consistent, equitable and visible approach across ASC. Stakeholder engagement has highlighted the need for clearer pathways, meaningful influence, improved accessibility, and wider participation, particularly from seldom-heard groups. The new offer will cover people with learning disabilities (aged 14+), autistic people, adults receiving homecare, extra care, residential and nursing services, and people with mental health needs, with tailored engagement pathways for each group. The service will embed lived experience across governance, quality assurance, commissioning and service improvement through a mix of paid and voluntary roles, using an accessible, relationship-based approach. The contract will be for a period of 60 months commencing on 1st April 2027 until 31st March 2032.

Planning Information

Camden Council is reviewing its Experts by Experience contract for people with learning disabilities, which is due to expire in October 2026, with a view to deciding whether and how to recommission this service. This service is separate from the range of advocacy, welfare advice, and support services in Camden. The Council wishes to undertake market engagement in relation to the possible re-commissioning of this service, and therefore would welcome the views of providers on the questions set out in the questionnaire. Interested parties will not be prejudiced by any response or failure to respond to this soft market testing and a response to this notice does not guarantee any invitation to participate in any future public procurement process that the Council may conduct. This notice does not constitute a call for competition to procure any services for the Council and the Council is not bound to accept any proposals offered. The Council is not liable for any costs, fees or expenses incurred by any party participating in the soft market testing exercise. Any procurement of any services by the Council in due course will be carried out strictly in accordance with the provisions of the Procurement Act 2023. Any responses provided will not be treated as commercially confidential, unless expressed by the providing party, and may be used by the Council in the final service specifications used for the contracts, but no organisation will be individually identified. We would like to receive feedback on the service, responses to the questions set out in the attached questionnaire, and any other comments that you may have. Organisations will have the opportunity to ask clarification questions on the specification should a procurement process be undertaken. The Council has published a market engagement questionnaire through ProContract - https://procontract.due-north.com/Advert?advertId=3e05e766-3b66-f011-813a-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21 and would welcome suppliers to complete the questionnaire and return through the portal.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056320
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072401-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jul 20263 weeks ago
Submission Deadline
18 Sep 20264 weeks to go
Future Notice Date
1 Apr 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
London Borough of Camden
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1C 4AG
Postcode Area
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI31 Camden and City of London

Local Authority
Camden
Electoral Ward
King's Cross
Westminster Constituency
Holborn and St Pancras

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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