Award

IPTIS

TRAIN INFORMATION SERVICES LTD

This public procurement record has 4 releases in its history.

Award

17 Feb 2026 at 17:11

UK7 - Contract Details Notice
Award

24 Jul 2025 at 15:31

UK6 - Contract Award Notice
AwardUpdate

24 Jul 2025 at 15:23

UK5 - Transparency Notice
Award

24 Jul 2025 at 15:11

UK5 - Transparency Notice
Summary of the contracting process

The procurement process conducted by Train Information Services Ltd is detailed under the title "IPTIS", signifying an extension of previously procured railway transport services. The procurement falls under the utilities industry category and is located in London, United Kingdom. This process utilised a direct award method, recognising the specialised nature and historical refinement of the algorithm, integral to National Rail services. The procurement status is marked as complete, with the most recent key date of signing being on 7th August 2025, and the contract period extending to 31st March 2027, with options for renewal until 2029. The procurement aligns with legal mandate 2023/54, ensuring compliance with sub-central government directives.

This tender represents a significant opportunity for business growth, particularly for large organisations with expertise in supporting railway transport services. The direct award method underscores the specialised and entrenched technology requirements, signifying that businesses such as SilverRail, which possess established systems compatible with RDG's operations, are favoured. Companies that can innovate within the constraints of existing systems and provide seamless integration are well-suited to compete, taking advantage of the ongoing service demands and technical interdependencies inherent in the IPTIS framework.

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Notice Information

Notice Title

IPTIS

Notice Description

Extension of previously procured services

Procurement Information

The IPTIS algorithm has been refined over many years to meet the specific requirements of RDG and SilverRail clients. Due to the complexity of features built around this system, replacing it would disrupt numerous interconnected National Rail services, including the nationalrail.co.uk website. Introducing a new journey planner engine would likely lead to system incompatibilities, which could degrade customer experience, cause outages, and harm RDG's reputation. A wide network of over 100 downstream industry organisations--including TOCs and third-party retailers--depend on data feeds generated by IPTIS. Critical systems such as IDMS (Industry Data Management System), the Disruption API, and the Bulletins service all rely on IPTIS data to function effectively. Additionally, the NRE Contact Centre depends on a bespoke interface built on this platform to deliver accurate and timely information to customers. The interdependencies between these systems are extensive and deeply embedded. Changing the core journey planning engine would trigger cascading technical and operational challenges, requiring significant reengineering of APIs, frontend platforms, and third-party systems. Furthermore, differences in data schemas and endpoints would necessitate broad changes across the ecosystem, some involving data structures originating from IDMS itself. Given the critical role these services play in RDG's operations and their alignment with mandated directives and stakeholder expectations from the DfT, maintaining continuity and compatibility is essential.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0565c2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014522-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60200000 - Railway transport services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£6,240,000 £1M-£10M
Contracts Value
£6,240,000 £1M-£10M

Notice Dates

Publication Date
17 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jul 20257 months ago
Contract Period
6 Aug 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRAIN INFORMATION SERVICES LTD
Additional Buyers

TRAIN INFORMATION SYSTEMS LTD

Contact Name
Not specified
Contact Email
procurement@raildeliverygroup.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC4V 3DS
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Castle Baynard
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SILVERRAIL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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