Planning

Dormant Assets Scheme Insolvency Solution

RECLAIM FUND LIMITED

This public procurement record has 1 release in its history.

Planning

28 Jul 2025 at 15:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The public procurement process is currently in the Planning stage and is being conducted by Reclaim Fund Limited, a public undertaking based in London, United Kingdom. The procurement involves developing a "Dormant Assets Scheme Insolvency Solution" which falls under the services category. The procurement aims to establish a customer reclaim service ready for rapid activation in case of a disorderly insolvency. This tender is scheduled for a market engagement stage, with a key milestone being the receipt of market feedback by 18th August 2025. Interested parties are encouraged to submit their questionnaires by this date, which can be accessed through the Delta eSourcing portal using the provided access code.

This tender presents significant opportunities for businesses specialising in financial consultancy services, IT services, auditing, business and management consultancy, and call centre operations. With a substantial budget allocation of £1,500,000, it offers growth prospects for businesses capable of delivering a comprehensive solution that includes technology integration and customer interaction processes. Companies with expertise in working with insolvency practitioners, data management, and reclaim solutions will find this opportunity particularly well-suited to their capabilities. Additionally, it is an excellent chance to establish or enhance partnerships with a public sector organisation, paving the way for future collaborations in governmental or public-related ventures.

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Notice Information

Notice Title

Dormant Assets Scheme Insolvency Solution

Notice Description

The Dormant Assets Scheme seeks to unlock dormant funds for good causes while protecting customers' right to reclaim their money. It enables eligible firms to voluntarily transfer dormant assets to Reclaim Fund Ltd (RFL) and be reimbursed for any customer reclaims that happen after this transfer. If a Scheme participant becomes insolvent and there appears to be no successor firm to take on its contractual obligations with RFL ('a disorderly insolvency'), RFL is responsible for ensuring that customers can still reclaim their money. RFL would need to outsource a customer reclaim service in this scenario. This service needs to be designed, prepared, and maintained ready for rapid activation if triggered by a disorderly insolvency. RFL is seeking to procure a customer reclaim solution and service. It will involve developing a technology solution, service design, and outsourced capability to: -Interact with the insolvency practitioner and RFL to obtain relevant data; -Import and store relevant data on dormant assets from an insolvent firm or their insolvency practitioner; -Interact with customers on dormant asset reclaims and complaints in a way that is compliant with RFL's processes and policy requirements and relevant legislation and regulations; and - Verify and process customer reclaim requests, working with insolvency practitioners to provide equivalent treatment with 'live' customers. The solution should then be maintained in a standby state, with annual reviews, until or unless a disorderly insolvency triggers the activation of the agreed service. While stage a a disorderly insolvency is considered unlikely, RFL must assure itself that customers' rights are appropriately protected should it be necessary. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Financial-consultancy-services./CKM3QXNM25 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/CKM3QXNM25

Planning Information

Questionnaire returns will be received by 12:00 on 18th August to allow Reclaim Fund Ltd (RFL) the opportunity to consider the market feedback. RFL reserves the right to participate in follow-up discussions or clarification calls, conducted under equal and transparent conditions with each responder where any clarification is required. Should the volume of responses received exceed expectations, RFL reserves the right to apply a prioritised follow-up process in order to manage supplier engagement proportionately and efficiently. This will take the form of shortlisting suppliers for follow-up discussions based on the relevance, completeness, or strategic fit of their responses. RFL will ensure that any such approach is applied fairly and consistently and that no supplier is given an unfair advantage in any subsequent procurement process. All findings and insights from the engagement exercise will be summarised and shared in lieu of individual follow-up with every respondent. The questionnaire can be found at https://procurementhub.delta-esourcing.com/ with access code: CKM3QXNM25

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056767
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/043599-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

66171000 - Financial consultancy services

72222300 - Information technology services

79212000 - Auditing services

79400000 - Business and management consultancy and related services

79512000 - Call centre

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20256 months ago
Submission Deadline
Not specified
Future Notice Date
27 Feb 20264 days to go
Award Date
Not specified
Contract Period
28 Feb 2026 - 27 Feb 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RECLAIM FUND LIMITED
Contact Name
Not specified
Contact Email
delivery@exceeding.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
WC1N 3AX
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI London
Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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