Tender

Compliance Services

NORWICH CITY COUNCIL

This public procurement record has 2 releases in its history.

Tender

16 Sep 2025 at 18:30

Planning

29 Jul 2025 at 09:20

Summary of the contracting process

Norwich City Council, in collaboration with Echelon Consultancy Ltd, is inviting bids for a Compliance Services Contract aimed at ensuring comprehensive maintenance and compliance across its housing stock and communal areas in Norwich and the wider Norfolk area. The contract will extend for an initial period of five years, with potential extensions bringing it to a maximum of fifteen years. This tender, part of a procurement process using the Open Procedure, will be awarded based on the Most Advantageous Tender with a 60/40 balance for quality and price considerations. The procurement comes under the regulation of the Procurement Act 2023 and associated Procurement Regulations 2024, highlighting its scale and scope. Interested businesses must submit their tenders by 12:00 noon on 14th November 2025, with an anticipated contract start date of 1st April 2026.

This procurement opportunity, valued at approximately £35.1 million, presents substantial growth potential for businesses in the construction and compliance sectors, particularly those with expertise in electrical, fire, mechanical, and water systems. Companies capable of offering comprehensive repair and maintenance services for electrical and mechanical installations, along with fire alarm and detection systems, are well-suited to bid. This contract not only requires proficient technical capacity but also offers extended stability and partnership opportunities for the successful bidder over several years. The emphasis on both quality and pricing ensures that experienced contractors with a strategic focus on delivering value are poised for competitive advantage. Small and medium enterprises are particularly encouraged to engage, potentially expanding their portfolios and establishing long-term collaborations with Norwich City Council.

How relevant is this notice?

Notice Information

Notice Title

Compliance Services

Notice Description

Norwich City Council ((NCC) is seeking to appoint a single contractor to deliver a long-term Compliance Services Contract covering (but not restricted to) statutory inspection, testing, servicing, maintenance, repairs and associated upgrades across its housing stock and communal areas. The scope of services will include, but is not limited to, emergency and communal lighting, fire alarms and detection systems, automatic opening vents, warden call systems, domestic flat entrance door inspections, lateral and rising mains, access control systems, high-rise building ventilation, lightning protection, cold water storage tanks, dry risers, legionella risk assessments, and refuse chute cleaning. NCC reserve the right to include other relevant and appropriate services to this Contract at any time during the term. The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years using the JCT MTC (2024) form of Contract with a schedule of amendments, and will be awarded to a single Contractor. The estimated total contract value is PS35.1 million inclusive of VAT. The procurement will be conducted under the Open Procedure in line with the Procurement Act 2023 and associated Procurement Regulations 2024, and the contract will be awarded on the basis of the Most Advantageous Tender, using a 60/40 quality to price weighting. The primary CPV code for this procurement is 50710000 (Repair and maintenance services of electrical and mechanical building installations), with additional relevant CPV codes covering specialist workstreams including legionella risk assessments, refuse chute cleaning, fire alarm systems, electrical installations and mechanical engineering works. The services are to be delivered across Norwich and the wider Norfolk area. NCC reserve the right to cancel the procurement and not to proceed with the Contract at any stage of the procurement process. NCC also reserves the right not to award the Contract. Neither NCC nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the Contract.

Lot Information

Lot LOT-0000

Renewal: The Contract will run for an initial term of five years, with the option to extend for up to two further periods of five years each, giving a maximum possible duration of fifteen years.

Planning Information

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=96433&B=

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0567b5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057139-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

09 - Petroleum products, fuel, electricity and other sources of energy

31 - Electrical machinery, apparatus, equipment and consumables; lighting

42 - Industrial machinery

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

45 - Construction work

50 - Repair and maintenance services

51 - Installation services (except software)

71 - Architectural, construction, engineering and inspection services

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

09323000 - District heating

31518200 - Emergency lighting equipment

31527260 - Lighting systems

31530000 - Parts of lamps and lighting equipment

31625200 - Fire-alarm systems

42961100 - Access control system

44221220 - Fire doors

45232330 - Erection of aerials

45262660 - Asbestos-removal work

45312320 - Television aerial installation work

45331210 - Ventilation installation work

50324100 - System maintenance services

50413200 - Repair and maintenance services of firefighting equipment

50710000 - Repair and maintenance services of electrical and mechanical building installations

50711000 - Repair and maintenance services of electrical building installations

50712000 - Repair and maintenance services of mechanical building installations

51700000 - Installation services of fire protection equipment

71315300 - Building surveying services

90713100 - Consulting services for water-supply and waste-water other than for construction

90918000 - Bin-cleaning services

Notice Value(s)

Tender Value
£29,250,000 £10M-£100M
Lots Value
£29,250,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20252 months ago
Submission Deadline
14 Nov 2025Expired
Future Notice Date
5 Sep 2025Expired
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORWICH CITY COUNCIL
Additional Buyers

ECHELON CONSULTANCY LTD

Contact Name
Oli Turnbull, Sharon Hunt
Contact Email
oli@echelonconsultancy.co.uk, sharon@echelonconsultancy.co.uk
Contact Phone
+44 01707339800, 07903788645

Buyer Location

Locality
NORWICH
Postcode
NR2 1NH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH15 Norwich and East Norfolk

Local Authority
St Albans
Electoral Ward
Clarence
Westminster Constituency
St Albans

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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