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Accounts Payable Service

London Borough of Hounslow

This public procurement record has 2 releases in its history.

Tender

06 Jul 2026 at 15:41

UK4 - Tender Notice
Planning

29 Jul 2025 at 10:31

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Hounslow is seeking to procure a fully managed Accounts Payable Service, as detailed in their tender titled "Accounts Payable Service". The procurement is currently in the tender stage, with the process managed through an open procedure. Businesses have until 18th August 2026 to submit their tenders. The contract aims for a start date in February 2027, with services going live on 1st October 2027. This contract serves the regions of Hounslow, London, and is categorised under financial transaction processing and public services. The anticipated contract duration is five years, with possible extensions, and it covers services such as customer service, BACS payments processing, and optional urgent payment services. The anticipated contract value stands at £4.4 million, with a gross value of £5.28 million.

There is a substantial opportunity for businesses specialising in financial services and transaction processing as the London Borough of Hounslow, alongside the Lampton Group, require comprehensive accounts payable solutions. Companies adept in financial management and customer service, capable of handling complex payment systems, and providing system support and improvement strategies will find this tender ripe for business growth. Small and medium enterprises (SMEs) should especially consider this opportunity, as the procurement criteria are suitable for them. The focus on a fully managed service with possibilities for optional tasks, such as urgent payment processing, suggests opportunities for innovative service enhancements. This tender provides a foothold for businesses aiming to expand within the public financial services sector in the UK.

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Notice Information

Notice Title

Accounts Payable Service

Notice Description

The Authority is seeking to procure a contract for the provision of a fully managed Accounts Payable Service for the London Borough of Hounslow and its trading company, Lampton Group. The Services are expected to commence on 1 October 2027. The Services will include, but are not limited to: * Fully managed Accounts Payable service * Customer service and resolution of Accounts Payable queries * Processing of BACS payment runs * Assistance with system upgrades, changes and testing * Mobilisation and implementation of the service * Ongoing service improvement, cost savings and benchmarking * Exit and transition management support The Specification also includes optional services relating to urgent payments and Direct Debit collection services. These optional services form part of the overall scope of the Contract but are not guaranteed. The Authority may, at its sole discretion, activate all or part of the optional services during the Contract Period in accordance with the Contract. The Contract is anticipated to start in February 2027, the Contract Effective Date, for mobilisation and implementation. The fixed Service Go-Live Date is 1 October 2027. The initial Contract term will end on 30 September 2032, unless terminated earlier. The Authority may extend the Contract on two occasions, each for 12 months, giving a maximum Contract term ending on 30 September 2034.

Lot Information

Lot 1

Options: The Contract includes optional services for urgent payments and Direct Debit collection services. These optional services may be activated by the Authority, in whole or in part, during the Contract Period at the Authority's sole discretion. Urgent payments may include the processing of time-critical payments outside of standard payment run arrangements. Direct Debit collection services may include administration, processing, amendments, cancellations, reconciliation and exception handling. The Authority does not guarantee that any optional services will be required or instructed. The Supplier must not commence any optional service unless formally instructed by the Authority in writing and, where required, through a contract variation.

Renewal: The Authority may extend the Contract at its discretion on two occasions, each for a period of 12 months (resulting in a maximum contract length of 7 years). The Contract end date (whether at the end of the Initial Term or any extension) is aligned to the Service Go-Live Date and will fall on 30 September. It is not linked to the anniversary of the anticipated February Contract Effective Date.

Planning Information

The Council intends to hold a series of online interviews with interested providers during August/September 2025. It should be noted that this engagement is not a formal tendering process. The information we gain through our market engagement will help to inform our commissioning intentions and refine our specification for this service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0567be
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063287-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

66172000 - Financial transaction processing and clearing-house services

75110000 - General public services

79211100 - Bookkeeping services

79211120 - Sales and purchases recording services

Notice Value(s)

Tender Value
£4,400,000 £1M-£10M
Lots Value
£4,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jul 20261 months ago
Submission Deadline
18 Aug 2026Expired
Future Notice Date
5 Sep 2025Expired
Award Date
Not specified
Contract Period
12 Feb 2027 - 30 Sep 2032 Over 5 years
Recurrence
2032-09-30

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hounslow
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOUNSLOW, LONDON
Postcode
TW3 3EB
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
TLI75 Hounslow and Richmond upon Thames
Local Authority
Hounslow
Electoral Ward
Hounslow West
Westminster Constituency
Feltham and Heston

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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