Award

HSE Call Off Order Form (COOF) from the Independent Shared Service Centre Two (ISSC2 Framework Agreement)

HEALTH AND SAFETY EXECUTIVE

This public procurement record has 1 release in its history.

AwardUpdate

01 Aug 2025 at 15:02

Summary of the contracting process

The Health and Safety Executive (HSE), located in Bootle, United Kingdom, is in the award stage of a procurement process focused on securing shared critical business support services as part of its Call Off Order Form from the Independent Shared Service Centre Two (ISSC2 Framework Agreement). The contract is geared towards the services category, specifically business and management consultancy, and is set within the UK region. This procurement involves the provision of vital business operations like HR, finance, payroll, and procurement. The initial contract was signed on 1st November 2013 and, following a recent amendment, is to be extended until 31st October 2028 to facilitate a transition to a new provider under the Synergy Cluster strategy. This strategic initiative aims to modernise and enhance government back-office functions across several departments and bodies.

This procurement presents substantial opportunities for businesses specialising in management consultancy, especially those capable of handling large-scale, complex service transitions. Companies with expertise in shared services, HR, finance, and related consultancy fields are well-suited to participate, particularly if they can offer innovative solutions to streamline operations and cut costs within large organisations. The continued collaboration with Shared Services Connected Limited until the transition phase underscores the necessity for reliable, seamless service delivery, highlighting opportunities for providers who can offer robust and agile business support solutions tailored to evolving government strategies. This extension and the impending phased transition will require active engagement and potential partnerships to ensure smooth continuity and operational efficiency.

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Notice Title

HSE Call Off Order Form (COOF) from the Independent Shared Service Centre Two (ISSC2 Framework Agreement)

Notice Description

Lot Information

HSE Call Off Order Form (COOF) from the Independent Shared Service Centre 2 (ISSC2 Framework)

Provision of: 1. shared critical business support services including human resources, finance and accounts, payroll and procurement to Crown and other public sector bodies 2. 'Transition Services' to support the phased approach the exit from the shared business support services from the Contractor to the HEALTH AND SAFETY EXECUTIVE (including any of the Service Recipients and/or to any Replacement Contractor(s)) in accordance with a new phased transition approach.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056ba0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045353-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£17,510,005 £10M-£100M

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 201312 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HEALTH AND SAFETY EXECUTIVE
Contact Name
Ian Leatherbarrow
Contact Email
ian.leatherbarrow@hse.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LIVERPOOL
Postcode
L20 7HS
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD73 Sefton
Delivery Location
Not specified

Local Authority
Sefton
Electoral Ward
Linacre
Westminster Constituency
Bootle

Supplier Information

Number of Suppliers
2
Supplier Names

SHARED SERVICES CONNECTED LIMITED ('SSCL

SHARED SERVICES CONNECTED LIMITED (SSCL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                    "description": "The COOF has been modified pursuant to regulation 72(1)(b) of the Public Contracts Regulations 2015 (\"PCR 2015\") and this notice is published for transparency purposes. The current COOF with SSCL is due to expire by 31 October 2025 which means business critical services including the capacity to make payments to employees (i.e. payroll) and suppliers would cease. i.e. the business as usual shared business support services unless continued provision could be secured. The term of the COOF is therefore being extended by a period of 3 years to expire on 31 October 2028 to enable exit from the current solution and transition to the new arrangements (however it is anticipated that the provision of the services will taper down during the currency of the extension period and cease prior to this date). In addition to the modification to the COOF term, the following modifications have been made: * Revisions to the Exit Schedule to accommodate the phased approach to exit and transition to the replacement contractor(s) in alignment with the Shared Services for Government (SSfG) Strategy; * Reductions to Unit Prices, fixed indexation, streamlined volume banding and changes to the manner in which minimum purchase volumes will be calculated; * Enhanced financial transparency obligations; * An agile change management process to facilitate commissioning of minor changes; * Provision for payment of certain stranded costs, in part to facilitate the re-procurement exercises; and * New governance arrangements to align to the Synergy Cluster approach and to interface with the new ERP/SI and (eventual) BPS providers.",
                    "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: In accordance with the published Shared Services for Government (SSfG) Strategy, the Authority is part of the Synergy Cluster. This SSfG Strategy has been progressing as planned since its launch in 2021. Due to collaborative working across the Civil Service, 17 departments and over 100 arms-length bodies have grouped together in 5 clusters, including the Synergy Cluster, to transform the back-office functions of Government. The SSfG will reform and modernise services leading to smarter, cheaper, faster systems across the 5 clusters. As part of the strategy the technology and business process service elements will be split, in contrast to the current single supplier solution. The complexity of implementation of the Synergy Cluster arrangements including the phased exit from the incumbent solution provided by SSCL to align to the cluster and split technology and business service approach, that include the Authority, means that new shared services will not be procured and associated systems and solutions will not be fully implemented before the Authority's COOF with SSCL expire by 31 October 2025. The Synergy Cluster considered a number of options to secure the continued provision of the business critical services. These services are dependent on a bespoke operating platform, the SOP, which incorporates proprietary material and interfaces with numerous other systems within the respective Synergy Cluster members' IT environments. Which would need to be re-procured/ replicated in any interim solution and which would necessitate at least some continued reliance on the incumbent supplier SSCL. The time taken to procure an interim, temporary solution (pending finalisation of the live re-procurements) would result in significant duplicative and nugatory cost. There would be insufficient time to exit the SSCL solution, move to the new interim solution and then transition to the solution of the providers procured via the current procurements. A change in supplier without the lengthy handover period would risk the failure in the delivery of the shared business support services which provide payments to employees (i.e. payroll) and suppliers. Therefore, an extension to the COOF is essential for safeguarding the uninterrupted continuation of the shared business support services and critical operational arrangements, whilst providing the foundation for a safe transition to new and improved shared services under the Synergy Cluster for the Authority. As described above, the Synergy Cluster has finalised the technology re-procurement and is currently procuring the business process services that will implement the SSfG Strategy vision. It is anticipated that the incumbent services provided under the COOF will transition to these new arrangements before the expiry of the extended COOF. i.e. on or by 31st Oct 2028 with a ramp down of incumbent services during this period. The value of the modification does not exceed 50% of the value of the original contract."
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