Award

251900 Employee Assistance Programme 2025-26

DE MONTFORT UNIVERSITY

This public procurement record has 1 release in its history.

Award

01 Aug 2025 at 16:27

Summary of the contracting process

De Montfort University, a sub-central government authority in Leicester, UK, has completed the procurement process for an Employee Assistance Programme (EAP) for the period from 1st August 2025 to 7th July 2026. The contract, entitled "251900 Employee Assistance Programme 2025-26," aims to provide a comprehensive support service for university staff and their families, including a 24/7 helpline and counselling services. This procurement falls under the services industry category, specifically under guidance and counselling services, and was conducted using a direct procurement method, categorised as below threshold without competition. The contract award was made to PAM Wellbeing Limited, initiated on 1st August 2025, with a projected annual cost of £18,325 based on a headcount charge of £7.33 per person.

This tender provides significant opportunities for businesses specialising in employee wellbeing and counselling services, as it highlights the growing demand for comprehensive support services in the education sector. Large companies with expertise in managing large-scale employee assistance programmes, like PAM Wellbeing Limited, are well-positioned to compete in such contracts. Additionally, businesses that offer innovative counselling services or have a strong track record in providing structured support would find similar opportunities beneficial for expanding their client base in the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

251900 Employee Assistance Programme 2025-26

Notice Description

Appointment of an EAP provider to help support the staff (and their partner, spouse, dependant for counselling services) via a 24/7, 365-day helpline and online support services. The helpline must include a referral service for face to face structured counselling. The services should be available to all staff members - circa 3,000 (and include partner, spouse, dependents for counselling services) should they choose to access them. Commencement Date: 1st August 2025 Expiry Date: 7th July 2026 The contract is awarded at a charge of PS7.33 per head, based on an updated current headcount (this is currently c.2500, meaning a projected annual cost of PS18,325.00 - DMU to provide updated headcount periodically, and PAM Wellbeing to invoice accordingly).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-056bb8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/045401-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£18,325 Under £100K

Notice Dates

Publication Date
1 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
31 Jul 2025 - 7 Jul 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DE MONTFORT UNIVERSITY
Contact Name
Not specified
Contact Email
procurement@dmu.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
LEICESTER
Postcode
LE1 9BH
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified

Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

PAM WELLBEING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-056bb8-2025-08-01T17:27:55+01:00",
    "date": "2025-08-01T17:27:55+01:00",
    "ocid": "ocds-h6vhtk-056bb8",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-CHC-XN85208",
            "name": "DE MONTFORT UNIVERSITY",
            "identifier": {
                "scheme": "GB-CHC",
                "id": "XN85208"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-UKPRN",
                    "id": "10001883"
                },
                {
                    "scheme": "GB-PPON",
                    "id": "PDZY-8857-XDBL"
                }
            ],
            "address": {
                "streetAddress": "The Gateway",
                "locality": "Leicester",
                "postalCode": "LE1 9BH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF21"
            },
            "contactPoint": {
                "email": "procurement@dmu.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.dmu.ac.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-156703",
            "name": "PAM Wellbeing Limited",
            "address": {
                "streetAddress": "Holly House, 73 Sankey Street",
                "locality": "Warrington",
                "postalCode": "WA1 1SL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD61"
            },
            "contactPoint": {
                "email": "jemini.nayee@pamwellbeing.co.uk",
                "telephone": "07857457835"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-CHC-XN85208",
        "name": "DE MONTFORT UNIVERSITY"
    },
    "tender": {
        "id": "251900",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "251900 Employee Assistance Programme 2025-26",
        "description": "Appointment of an EAP provider to help support the staff (and their partner, spouse, dependant for counselling services) via a 24/7, 365-day helpline and online support services. The helpline must include a referral service for face to face structured counselling. The services should be available to all staff members - circa 3,000 (and include partner, spouse, dependents for counselling services) should they choose to access them. Commencement Date: 1st August 2025 Expiry Date: 7th July 2026 The contract is awarded at a charge of PS7.33 per head, based on an updated current headcount (this is currently c.2500, meaning a projected annual cost of PS18,325.00 - DMU to provide updated headcount periodically, and PAM Wellbeing to invoice accordingly).",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Below threshold - without competition",
        "lots": [
            {
                "id": "1",
                "status": "complete"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "mainProcurementCategory": "services",
            "suppliers": [
                {
                    "id": "GB-FTS-156703",
                    "name": "PAM Wellbeing Limited"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "85312300",
                            "description": "Guidance and counselling services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKF21",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "status": "active",
            "period": {
                "startDate": "2025-08-01T00:00:00+01:00",
                "endDate": "2026-07-07T23:59:59+01:00"
            },
            "value": {
                "amountGross": 21990,
                "amount": 18325,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-08-01T00:00:00+01:00",
            "documents": [
                {
                    "id": "A-3752",
                    "documentType": "contractSigned",
                    "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-3752",
                    "format": "application/pdf"
                },
                {
                    "id": "045401-2025",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/045401-2025",
                    "datePublished": "2025-08-01T17:27:55+01:00",
                    "format": "text/html"
                }
            ]
        }
    ],
    "language": "en"
}