This public procurement record has 5 releases in its history.

Award

29 Sep 2026 at 10:56

Award

09 Jul 2026 at 17:02

TenderUpdate

04 Feb 2026 at 13:34

Tender

04 Feb 2026 at 13:29

Planning

06 Aug 2025 at 15:34

Summary of the contracting process

Westminster City Council procured children’s centre outreach services to support its family hubs and children’s centres in Westminster, London. The service is intended to reach families who may be less likely to engage with support, provide a joined-up Early Help offer and support early intervention and prevention. The work covers three strands: high-quality outreach to families; befriending volunteers supporting families with children up to age five; and an Early Help volunteering service for families with children aged 0–15. The provider works alongside the Council’s Early Help team and supports multi-agency partnership working. The procurement is for children’s and young people’s welfare services, with related community health services.

The competitive procurement is complete and the contract has been awarded. The award is recorded to FamilyLives, which merged with Coram during the tender process; a related contract record names Coram Family Lives. The award date is 3 July 2026, and the contract was signed on 1 July 2026. The contract period runs from 1 July 2026 to 30 June 2028, with an option to extend by two years, to 30 June 2030, subject to available resources. The recorded contract value is £1,449,600 including VAT. There was one lot and one bid. The open procedure assessed quality at 80% and cost at 20%.

This award shows Westminster City Council buys an integrated, community-based service combining family outreach, befriending volunteers and Early Help volunteering. A credible competitor for this requirement would need to demonstrate the ability to engage families who are less likely to access support, work with families across the stated age groups, and coordinate delivery with children’s centres, family hubs, the Council’s Early Help team and other agencies. The model also calls for the capacity to recruit or support volunteers and deliver both direct outreach and befriending. The evaluation gave quality substantially more weight than cost, so evidence of sound service design, effective family engagement and partnership delivery would be central to a competitive offer. The procurement was suitable for SMEs and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Children's Centre Outreach

Notice Description

Westminster City Council (WCC) has completed a competitive tendering exercise to award a new contract for Outreach services to support family hubs and children's centres. The tender has been awarded to Coram Family Lives. The provider Family Lives merged with Coram during the tender process. Outreach is an essential part of the service design delivered from the Council's three Children's Centre Hubs. It's purpose is to target and reach the most vulnerable families who without it are less likely to engage, and deliver a single integrated Early Help offer in WCC. Outreach plays a pivotal role in working alongside the Early Help team in delivering their priorities, supporting early intervention and prevention, and heading-off costlier (human and financial) escalations; it is essential to the overall effectiveness of WCC Children's Centres, Family Hubs, and multi-agency partnership working in the field of Early Help. The provider will deliver the following services: a high-quality outreach service to families. a befriending volunteer support Service for families with children aged up to 5 years an Early Help volunteering service for families with children aged 0-15

Planning Information

If you are a provider of Outreach services, we want to hear from you on how we can shape the contract and its procurement – before we commence the competition - so that when awarded, the new contract will deliver and demonstrate Best Value within the available budget. We see potential providers as key stakeholders. Your views and advice are important to us. We want to know what you think. All of the answers you give will be treated as strictly commercially confidential. They will be used solely for the purposes of shaping and informing our contract and the strategy for its procurement, with the aim of ensuring that the contract works for everyone: service users, budget holders, and providers. If you are interested in completing the Market Engagement Questionnaire, please express your interest via Jaggaer, the Councils tendering portal. Once you have expressed your interest, you will be able to download the questionnaire and current specification. If you are not already registered on Jaggaer please register on this link https://wcc.ukp.app.jaggaer.com Once you have registered, you will be able to express your interest and view all relating documents on this link https://wcc.ukp.app.jaggaer.com/go/0050873201987FBA1953

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0582b2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/091721-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85140000 - Miscellaneous health services

85311300 - Welfare services for children and young people

85323000 - Community health services

Notice Value(s)

Tender Value
£900,000 £500K-£1M
Lots Value
£1,449,600 £1M-£10M
Awards Value
£1,449,600 £1M-£10M
Contracts Value
£1,449,600 £1M-£10M

Notice Dates

Publication Date
29 Sep 20264 weeks ago
Submission Deadline
6 Mar 2026Expired
Future Notice Date
Not specified
Award Date
3 Jul 20263 months ago
Contract Period
1 Jul 2026 - 30 Jun 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Family Lives

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...