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Application Management Services - The Mayor's Office for Policing And Crime

The Mayor's Office for Policing And Crime

This public procurement record has 6 releases in its history.

Award

23 Oct 2026 at 10:41

UK7 - Contract Details Notice
Award

07 Jul 2026 at 11:49

UK6 - Contract Award Notice
TenderUpdate

15 Aug 2025 at 16:48

UK4 - Tender Notice
TenderUpdate

07 Aug 2025 at 09:44

UK4 - Tender Notice
TenderUpdate

07 Aug 2025 at 09:33

UK4 - Tender Notice
Tender

07 Aug 2025 at 09:25

UK4 - Tender Notice
Summary of the contracting process

The Mayor’s Office for Policing and Crime, acting for the Metropolitan Police Service, procured application management and related IT services for the police service’s application estate. Core work covers service management, support and maintenance of applications, and application security, including integration with the wider MPS technology environment and managed security services. Optional work comprises managed cloud support and digital workplace services, with potential for DevOps, project and change work. The services support the availability, continuity and security of business applications and the tools used by staff. Delivery is in the United Kingdom.

The procurement is complete and the contract has been awarded to ATOS IT Services UK Limited. It was run as a competitive flexible procedure, with supplier down-selection, an invitation to tender, clarification and negotiation, and a best and final offer stage. The evaluation included a technical capability response; at the questionnaire stage, quality submissions against technical criteria carried all the weighting. Three suppliers submitted valid bids. The award was made on 7 July 2026. The contract was signed on 23 September 2026 and runs from 1 October 2026 to 1 April 2032, with an option to extend by up to 24 months. Its value is £350 million excluding VAT (£420 million including VAT).

This award shows demand for a supplier able to take end-to-end responsibility for application operations in a complex policing environment. A credible competitor would need to demonstrate strong service management, application support and maintenance, service continuity, and application security, with the ability to integrate services across an established technology estate and work alongside a managed security provider. The measured outcomes include timely resolution of high-priority incidents, meeting service-request lead times and availability of business-critical applications, so evidence of reliable performance against service levels is relevant. Suppliers should also be capable of scaling into managed cloud, digital workplace and DevOps work, and of delivering project and change services when required. The process attracted large IT providers, indicating the breadth and delivery capacity expected for this requirement.

How relevant is this notice?

Notice Information

Notice Title

Application Management Services - The Mayor's Office for Policing And Crime

Notice Description

The contracting Authority ('Authority') in relation to this notice is the Mayor's Office for Policing and Crime (MOPAC), on behalf of the Metropolitan Police Service (MPS). The scope of services is organised into key service areas and described at high level below, these are split into the 'Core Services' and 'Optional Services'. It should be highlighted at this stage that all services listed could be delivered by the successful Supplier, but the volume and introduction date of the 'Optional Services' may be varied at the sole discretion of the Authority. The commencement of the 'Core Services' is due to start on the Service Commencement Date, which may be deferred at the discretion of the Authority. The Authority expects the split of services below to remain the same. Core Services * Service Management (SM) - Service Management functions that are delivered by the Supplier that are essential to the correct running of both ITIL service and the integration of other services within the MPS ecosystem * Application Management Services (AMS) - The effective support and maintenance of Applications within the MPS estate, to ensure a highly available and maintained estate with IT Service Continuity Management at the heart of the Service. * Applications Security - Aligned to industry best practice, integrated with the specific security functions and the Managed Security Service Provider (MSSP) to ensure that all services are delivered in a highly secure manner with data and users protected throughout all aspects of the service. Optional Services * Managed Cloud - The effective support and maintenance of deeper elements of the application and associated technology stack in order to give a greater level of end-to-end accountability for application service and performance * Digital Workplace - The effective support and maintenance of software and associated technology that manages End User Devices and allows end users to access the tools and platforms they need to work effectively regardless of location.

Lot Information

Lot 1

Options: Provision of Digital Workplace Services Provision of Managed Cloud services Provision of DevOps services

Renewal: Option to extend for maximum of 24 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0582f9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/100310-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support

CPV Codes

30200000 - Computer equipment and supplies

32400000 - Networks

32500000 - Telecommunications equipment and supplies

48000000 - Software package and information systems

51300000 - Installation services of communications equipment

51600000 - Installation services of computers and office equipment

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£350,000,000 £100M-£1B
Lots Value
£350,000,000 £100M-£1B
Awards Value
£350,000,000 £100M-£1B
Contracts Value
£350,000,000 £100M-£1B

Notice Dates

Publication Date
23 Oct 20264 days ago
Submission Deadline
16 Sep 2025Expired
Future Notice Date
Not specified
Award Date
7 Jul 20263 months ago
Contract Period
1 Oct 2026 - 1 Apr 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Mayor's Office for Policing And Crime
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2AA
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Atos IT Services UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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