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HCC03/26- Provision of a Sensory Support Service for Hertfordshire County Council

Hertfordshire County Council

This public procurement record has 3 releases in its history.

Award

04 Jun 2026 at 14:14

UK6 - Contract Award Notice
Tender

04 Mar 2026 at 15:27

UK4 - Tender Notice
Planning

07 Aug 2025 at 09:44

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Hertfordshire County Council has recently completed an open procurement process for the "Provision of a Sensory Support Service" aimed at supporting individuals with sensory needs within the region. The services are to be provided in various lots, addressing needs of those who are blind, have sight loss, or have hearing loss. This process involved an open procedure as outlined in the Procurement Act 2023. The procurement stages have now reached the award phase, with the standstill period ending on 16th June 2026. The contract for Lot 2 has been conditionally awarded to Herts Vision Loss for services in the UKH23 region, with the contract period set to begin on 1st August 2026 and potentially extendable up to four years. This procurement falls within the health and social work services category, offering considerable projected value.

This tender presents substantial opportunities for small and medium enterprises, especially those specialising in health, social care, and community services. Businesses with expertise in delivering support and rehabilitation services to individuals with sensory impairments are particularly well-placed to capitalise on this opportunity, as the contract seeks to enhance community-based services and improve the quality of life for residents. By participating, businesses can establish a significant partnership with a major public authority and potentially secure, stable work over several years, which can drive growth and expansion within the industry. Furthermore, this process supports a strategic expansion into government health and social service contracts, potentially strengthening a firm's market position and expertise in the field.

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Notice Information

Notice Title

HCC03/26- Provision of a Sensory Support Service for Hertfordshire County Council

Notice Description

Hertfordshire County Council went out to procurement for the Provision of a sensory support service for Hertfordshire. This contract is now partially awarded. Please note: The standstill period for this award ends at midnight on the 16th June 2026.

Lot Information

Visual Rehabilitation for Individuals Who are Blind or Have Sight Loss.

Renewal: The core Contract Period is 3 years with the option to extend for up to1 further year. the extension is subject to funding being available and satisfactory performance.

Support for Individuals Residing in Hertfordshire Who are Blind or Have Sight Loss

Renewal: The core Contract Period is 3 years with the option to extend for up to1 further year. the extension is subject to funding being available and satisfactory performance.

Support for Individuals Residing in Hertfordshire Who are Deaf or Have Hearing Loss

Renewal: The core Contract Period is 3 years with the option to extend for up to1 further year. the extension is subject to funding being available and satisfactory performance.

Planning Information

To access the Preliminary Market Engagement documentation please visit https://in-tendhost.co.uk/supplyhertfordshire and follow the on-screen guidance. To participate in the PME, organisations must submit their completed Provider Questionnaire together with any supporting documents through our e-tendering system (In-Tend) by 12 noon on 21/08/2025 as per the PME documentation and e-tendering system. Provider Questionnaires cannot be uploaded after the closing date/time. Please make sure that you have submitted your Provider Questionnaire following the instructions within the PME documentation and In-Tend system. The Council will not be held accountable for any errors made by an organisation in submitting their Provider Questionnaire. If you are experiencing problems with Supply Hertfordshire, In-Tend (which hosts the Supply Hertfordshire e-Tendering system) offer a help section and dedicated UK Support Help Desk which can be contacted via email support@in-tend.co.uk or telephone +44 (0)114 407 0065 for any website /technical questions Monday to Friday 8.30am-5.00pm. Example additional text: In addition, there is an option for organisations to attend an Industry Open Day on 02/09/2025 this will take place at: Robertson House Six Hills Way Stevenage. Please note that attendance requests for the Industry Open Day provider meeting must be received by midday on 21/08/2025 by email holly.castle@hertfordshire.gov.uk and the invitation link will be sent to you.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0582ff
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052852-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

75122000 - Administrative healthcare services

85000000 - Health and social work services

85300000 - Social work and related services

85323000 - Community health services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£940,000 £500K-£1M
Lots Value
£940,000 £500K-£1M
Awards Value
£400,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20262 months ago
Submission Deadline
8 Apr 2026Expired
Future Notice Date
23 Oct 2025Expired
Award Date
2 Jun 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hertfordshire County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STEVENAGE
Postcode
SG1 2FQ
Postcode Area
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Stevenage
Electoral Ward
Symonds Green
Westminster Constituency
Stevenage

Supplier Information

Number of Suppliers
1
Supplier Name

Herts Vision Loss

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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