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UK02 - Preliminary market engagement notice - Community Services Transport for Older People

Westminster City Council

This public procurement record has 2 releases in its history.

Planning

08 Oct 2026 at 12:37

UK2 - Preliminary Market Engagement Notice
Planning

07 Aug 2025 at 16:21

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Westminster City Council and the Royal Borough of Kensington and Chelsea are preparing community transport services for older people who face mobility, health or other barriers to using public transport. Services are intended to support independence, wellbeing and access to shopping, social, leisure and community activities, while reducing loneliness and isolation. The proposed package covers shopper journeys, transport to Age Well Centres, flexible trips and outings, volunteer-led and paid-driver car schemes, and transport connected with wider Older People’s Day Opportunity Services. This is passenger transport rather than scheduled public transit. Services are intended for delivery across Westminster and the Royal Borough of Kensington and Chelsea.

This is the planning and market-engagement stage, not an invitation to tender. The councils are preparing a competitive procurement and are seeking supplier input; an earlier market-engagement exercise took place in 2025. An online engagement event is expected on 21 October 2026, from 10:30 to 11:45, covering the proposed services, delivery model, timetable, contract arrangements and procurement approach. A future notice is anticipated on 26 October 2026. The proposed contract is expected to run from 1 April 2027 to 31 March 2032, with an extension option to 30 September 2035. The estimated value is £2.89 million. There is one lot, and small businesses and voluntary, community and social enterprises are considered suitable. The award criteria and participation requirements are not yet established.

The plans may suit community transport operators, passenger transport providers and voluntary or social enterprises able to serve older people across both boroughs. Suppliers should consider whether they can deliver a varied model combining shopper transport, journeys to Age Well Centres, flexible community trips, driver car schemes and transport supporting day-opportunity services. The model may call for coordination of paid drivers and volunteers, reliable vehicles and provision that responds to passengers’ mobility and health-related barriers; the stated aim is to help older people reach everyday and community activities and maintain independence and wellbeing. The councils are inviting market feedback before the competition, including views on delivery and contract arrangements. Participation in engagement is voluntary and will neither qualify a supplier nor confer an advantage or disadvantage in a later procurement. No specific accreditations or technical standards are set out at this stage.

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Notice Information

Notice Title

UK02 - Preliminary market engagement notice - Community Services Transport for Older People

Notice Description

Westminster City Council and the Royal Borough of Kensington & Chelsea are seeking to engage with the market ahead of a competitive procurement for community transport services supporting older people who experience mobility, health or other barriers to using public transport. The service aims to promote independence, reduce loneliness and isolation, improve wellbeing, and enable older people to access shopping, social, leisure and community opportunities. The proposed services across Westminster and Kensington and Chelsea include: * shopper services; * transport to Age Well Centres; * flexible transport for trips, outings and community activities; * volunteer-led and paid driver car schemes; and * transport supporting wider Older People's Day Opportunity Services. The anticipated contract term is five years, with an option to extend for up to a further three years and six months. This event follows preliminary market engagement undertaken in 2025 and is intended to update the market ahead of the forthcoming procurement. The previous preliminary market engagement notice was published on 7 August 2025 under notice reference 2025/S 000-047034. The previous notice can be viewed on Find a Tender. [047034-2025 An online market engagement event will be held on Wednesday 21 October 2026, from 10:30am to 11:45am. The event will include an overview of: * the proposed services and delivery model; * the anticipated procurement timetable; * the proposed contract arrangements; and * the intended procurement approach. Suppliers wishing to attend should register their interest through the Westminster City Council Jaggaer procurement portal and search for: SQ_30226 - Community Services Transport for Older People - Market engagement event EOI Joining instructions for the online event will be issued to registered suppliers through Jaggaer. This engagement exercise does not constitute a call for competition, a commitment to undertake the procurement or a pre-qualification process. Participation is voluntary and will not confer any advantage or disadvantage in any subsequent procurement.

Planning Information

An online market engagement event will be held on Wednesday 21 October 2026, from 10:30am to 11:45am. The event will include an overview of: the proposed services and delivery model; the anticipated procurement timetable; the proposed contract arrangements; and the intended procurement approach. Suppliers wishing to attend should submit an expression of interest through the Westminster City Council Jaggaer procurement portal and search for: SQ_30226 - Community Services Transport for Older People - Market engagement event EOI Joining instructions for the online event will be issued through Jaggaer to suppliers that have registered their interest. No clarification questions are required as part of the expression of interest. The expression of interest is solely to register attendance at the market engagement event. Participation is voluntary and does not constitute a call for competition or pre-qualification process. Participation will not confer any advantage or disadvantage in the subsequent procurement. Provide your feedback on BizChat

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0583a7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/095168-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60140000 - Non-scheduled passenger transport

Notice Value(s)

Tender Value
£2,890,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20265 days ago
Submission Deadline
Not specified
Future Notice Date
26 Oct 20262 weeks to go
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Westminster City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI32 Westminster, TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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