Award

Alarm Servicing and Maintenance Contract

APEX HOUSING ASSOCIATION

This public procurement record has 2 releases in its history.

Award

10 Dec 2025 at 16:49

Tender

08 Aug 2025 at 14:14

Summary of the contracting process

The Apex Housing Association in Londonderry, United Kingdom, has awarded a contract for the "Alarm Servicing and Maintenance Contract" to Dalkia Scotshield Limited. This contract involves comprehensive servicing and maintenance of fire alarms, access control systems, CCTV, and related installations across various Apex properties. The procurement process utilised a selective competitive flexible procedure under UK Northern Irish devolved regulations, with the contract running initially for three years starting 19th January 2026, and potentially extending for an additional two years. The procurement stage currently reflected in the summary is the award stage, with a standstill period ending on 19th December 2025. The total contract value is approximately £291,680 GBP.

This tender offers myriad opportunities for businesses specialising in alarm and security system maintenance, particularly those experienced in servicing diverse and integrated systems across multiple building types. Small and medium-sized enterprises (SMEs) with a track record in managing both landlord and domestic security installations will be well-placed to compete in such tenders. The need for adherence to applicable standards and statutory compliance means that businesses capable of delivering reliable maintenance and repair services that ensure system functionality and compliance with legislative guidelines will find growth prospects in similar public authority procurement projects.

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Notice Title

Alarm Servicing and Maintenance Contract

Notice Description

Apex Housing Association (the Client) manages a wide portfolio of buildings including general needs housing, supported living schemes, and sheltered housing developments across multiple locations. These buildings typically include communal areas, individual dwellings, staff areas, offices, and plant rooms. The alarm and security installations across the sites include the following, Fire alarm Warden/Nurse Call Access Control Automated Doors Intruder alarm CCTV Personal Attack Alarm Disabled Refuge The installations include both landlord and domestic systems and are of varying ages, manufacturers, and configurations. Fire alarm systems in Apex properties include a mix of conventional, addressable, domestic-type interlinked alarms, and hybrid systems. Some properties include multiple systems installed in different parts of the building. Systems may be integrated with ancillary services such as door access, AOV / smoke ventilation, warden call, passenger lifts, or staff call alarms. The Client requires a competent and experienced fire alarm maintenance Contractor to carry out periodic servicing, inspection, testing, and minor repairs of all alarm and security systems as listed within these documents. This shall be carried out in accordance with applicable standards, legislation and manufacturers' guidance to ensure continued functionality, reliability and statutory compliance of each system. The appointed Contractor shall provide a full programmed maintenance regime covering all equipment forming part of the alarm and security systems. Maintenance shall include all system components such as but not limited to: Fire Alarm Systems: Control panels, zone cards, loop cards, power supplies, batteries, smoke detectors, heat detectors, multi-sensors, beam detectors, aspirating detection systems, manual call points, sounders, sounder beacons, voice sounders, interfaces, relay units, door hold-open devices, input/output modules, repeater panels, autodiallers, and network interfaces. Warden/Nurse Call Systems: Call points, pull cords, call reset units, indicator panels, overdoor lights, staff presence indicators, control units, communication handsets, and associated field devices. Access Control and Automated Door Systems: Control units, proximity readers, keypads, maglocks, electric strikes, request-to-exit devices, door contacts, interface modules, door operators, safety sensors, and override switches. Intruder Alarm Systems: Control panels, PIR sensors, magnetic contacts, vibration sensors, glass break detectors, panic buttons, internal and external sounders, strobe lights, keypads, remote fobs, and dial-out/integration modules. CCTV Systems: Cameras (fixed, PTZ, dome), digital/analog video recorders (NVR/DVR), monitors, power supplies, motion detection devices, housing units, brackets/mounts, and associated recording and storage hardware/software. Personal Attack Alarm Systems: Fixed and wireless panic buttons, reset units, control panels, communication devices, and interface units. Disabled Refuge / Emergency Voice Communication Systems: Refuge outstations, fire telephones, control panels, handsets, status indicators, and cabling infrastructure. A full scope of service and list of properties is included in Doc 02 - Service Description and Scope. This is a competitive flexible procedure under the Procurement act utilising two stages. Contract form: to be NEC4 Term Service Contract (TSC) or other form as specified. Duration: 3 Years with possible extension of 2 years (3+2)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058465
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081693-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

51 - Installation services (except software)


CPV Codes

50600000 - Repair and maintenance services of security and defence materials

50710000 - Repair and maintenance services of electrical and mechanical building installations

51700000 - Installation services of fire protection equipment

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
£243,066 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20252 months ago
Submission Deadline
26 Aug 2025Expired
Future Notice Date
Not specified
Award Date
10 Dec 20252 months ago
Contract Period
19 Jan 2026 - 18 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
APEX HOUSING ASSOCIATION
Contact Name
Not specified
Contact Email
procurement@apex.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDONDERRY
Postcode
BT48 6HL
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0A Derry City and Strabane
Delivery Location
Not specified

Local Authority
Derry City and Strabane
Electoral Ward
City Walls
Westminster Constituency
Foyle

Supplier Information

Number of Suppliers
1
Supplier Name

DALKIA SCOTSHIELD

Open Contracting Data Standard (OCDS)

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