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Patient Conveyance

CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST

This public procurement record has 3 releases in its history.

TenderUpdate

12 Dec 2025 at 13:42

Tender Notice
Award

21 Aug 2025 at 10:21

Award Notice
Award

10 Aug 2025 at 21:53

Award Notice
Summary of the contracting process

The "Patient Conveyance" contract, facilitated by the Cheshire and Wirral Partnership NHS Foundation Trust, focuses on providing hospital support services specifically aimed at mental health patient transport within the UK. The process involves coordination by Rapid Response Co-ordinators to ensure effective and safe transport for individuals requiring admission to mental health facilities. This procurement falls under the services category with a focus on health services. Originally intended to run from 1st April 2025 to 31st December 2025, the contract was updated to extend until 31st March 2026. The procurement stage has reached completion with the service awarded to Independence Support Ltd, valued at £1,126,221. The procurement method was a limited procedure without prior publication, in line with the Provider Selection Regime (PSR) Regulations 2023. The contract status is active as of 21st August 2025.

This tender presents significant opportunities for businesses specialising in health services and patient transport, offering a broad scope across the UK, including regions such as Gloucestershire. Companies with experience in mental health crisis response, patient transport logistics, and integration with health and social services are well-suited to compete. The focus on reducing ambulance use and collaborating closely with healthcare providers to ensure timely transport within one hour enhances the value proposition for experienced providers. Businesses that can offer innovative, humane, and efficient transport solutions, or those looking to expand their footprint in the UK health services sector, will find this contract beneficial for growth. Additionally, local businesses benefit, as the provider is expected to hire locally, enhancing community employment and training opportunities.

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Notice Information

Notice Title

Patient Conveyance

Notice Description

The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint. This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4). Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient. This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis.

Lot Information

Lot 1

The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint. This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4). Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient. This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 21st August 2025 to cwp.contracts@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. This service was commissioned after a successful pilot to support safely transporting patients to mental health inpatient units once the patient has been assessed and met the criteria for an inpatient stay. The incumbent provider are established in the delivery of the service. There are no concerns with the current provider for the delivery of this service. The plan is to go out to competitive tender for this service within the current financial year. Therefore there is a need to extend this contract so there is no break in service. There has been no substantial change to the nature or cost of the service delivered. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard" with the weighting 100

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health and Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. This contract has now been formally awarded using direct award process C. Contract awarded 21st August 2025 Contract to run from 1st April 2025 to 31st December 2025 Value of the contract is PS1,126,221. There are no declared conflicts of interest of individuals making the decision

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0584b2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082496-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85112000 - Hospital support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,126,221 £1M-£10M

Notice Dates

Publication Date
12 Dec 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESTER
Postcode
CH2 1BQ
Postcode Area
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified
Local Authority
Cheshire West and Chester
Electoral Ward
Upton
Westminster Constituency
Chester North and Neston

Supplier Information

Number of Suppliers
1
Supplier Name

Independence Support Ltd

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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