Notice Information
Notice Title
EEAST - Accident Repairs
Notice Description
For the provision of a recovery and repair service for damaged vehicles leased to the Contracting Authority, the property of, or in the custody or control of the Contracting Authority for all six (6) Lots as detailed below: Lot 1 - Bedfordshire Lot 2 - Cambridgeshire Lot 3 - Hertfordshire Lot 4 - Norfolk Lot 5 - Suffolk Lot 6 - Essex The contract will run from 1st November 2025 to 31st October 2028 with the option to extend for two (2) x further periods of up to twelve (12) months.
Lot Information
Bedfordshire
The Authority is seeking a Supplier to provide a recovery and repair service within Bedfordshire for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Bedfordshire. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative
Options: 3 year contract with the option to extend for 2 x further periods of 12 months
Renewal: 3 year contract with the option to extend for 2 x further periods of 12 months
CambridgeshireThe Authority is seeking a Supplier to provide a recovery and repair service within Cambridgeshire for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Cambridgeshire. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative
Options: 3 year contract with the option to extend for 2 x further periods of 12 months
Renewal: 3 year contract with the option to extend for 2 x further periods of 12 months
HertfordshireThe Authority is seeking a Supplier to provide a recovery and repair service within Hertfordshire for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Hertfordshire. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative
Options: 3 year contract with the option to extend for 2 x further periods of 12 months
Renewal: 3 year contract with the option to extend for 2 x further periods of 12 months
NorfolkThe Authority is seeking a Supplier to provide a recovery and repair service within Norfolk for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Norfolk. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative
Options: 3 year contract with the option to extend for 2 x further periods of 12 months
Renewal: 3 year contract with the option to extend for 2 x further periods of 12 months
SuffolkThe Authority is seeking a Supplier to provide a recovery and repair service within Suffolk for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Suffolk. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative
Options: 3 year contract with the option to extend for 2 x further periods of 12 months
Renewal: 3 year contract with the option to extend for 2 x further periods of 12 months
EssexThe Authority is seeking a Supplier to provide a recovery and repair service within Essex for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Essex. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative
Options: 3 year contract with the option to extend for 2 x further periods of 12 months
Renewal: 3 year contract with the option to extend for 2 x further periods of 12 months
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-058583
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/072384-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
-
- CPV Codes
50111110 - Vehicle-fleet-support services
Notice Value(s)
- Tender Value
- £1,500,000 £1M-£10M
- Lots Value
- £1,500,000 £1M-£10M
- Awards Value
- £1,500,000 £1M-£10M
- Contracts Value
- £1,500,000 £1M-£10M
Notice Dates
- Publication Date
- 10 Nov 20253 months ago
- Submission Deadline
- 5 Sep 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 14 Oct 20254 months ago
- Contract Period
- 4 Nov 2025 - 31 Oct 2028 2-3 years
- Recurrence
- 2030-08-01
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST
- Contact Name
- Samantha King
- Contact Email
- tenders@eastamb.nhs.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- MELBOURN
- Postcode
- SG8 6EN
- Post Town
- Stevenage
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH4 Cambridgeshire and Peterborough
- Small Region (ITL 3)
- TLH42 Cambridgeshire CC
- Delivery Location
- Not specified
-
- Local Authority
- South Cambridgeshire
- Electoral Ward
- Melbourn
- Westminster Constituency
- South Cambridgeshire
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/072384-2025
10th November 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/065684-2025
15th October 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/048478-2025
13th August 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/047784-2025
11th August 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/047782-2025
11th August 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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{
"id": "Lot 5",
"title": "Suffolk",
"description": "The Authority is seeking a Supplier to provide a recovery and repair service within Suffolk for damaged vehicles leased to the Authority, the property of, or in the custody or control of the Authority. This also includes Third Party vehicles where it is determined that the Authority are at fault for the damage and where the Authority is requested by the Third-Party vehicle owner to action the repairs The repair service shall include all inspection, adjustment, restoration and replacement of assemblies and components used to construct a complete vehicle. The Supplier is required to provide a 24/7 Roadside Recovery Service. Upon notification of the accident repair requirement, the Supplier shall: *Attend the roadside and recover the vehicle within 2 hours (24/7) *Attend the Authority's premises and recover the vehicle within 4 hours (24/7) The Supplier is to complete the repair service within twenty (20) working days from receipt of authorisation to proceed with the works., However, to reduce the Authority's Vehicle Off Road (VOR) rate, the repairs must be completed as soon as practically possible. Upon confirmation of the completion of the works, the vehicle must be returned to the Authority within four (4) working hours to the destination specified by the Authority. The destination could be at any of the Authority's locations within Suffolk. Should the Authority have capacity, we will collect the vehicle from site upon confirmation of the completion of the works, but this is not guaranteed. If the vehicle, following accident repair works, is with the Supplier for a duration of time that falls within the planned maintenance regime of the vehicle, the Supplier will be required to undertake the planned service/ maintenance on the vehicle following approval from the Authority representative",
"status": "complete",
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"amount": 250000,
"currency": "GBP"
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{
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{
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"documents": [
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"description": "Not published"
},
{
"id": "047782-2025",
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"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/047782-2025",
"datePublished": "2025-08-11T17:17:36+01:00",
"format": "text/html"
},
{
"id": "047784-2025",
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"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/047784-2025",
"datePublished": "2025-08-11T17:23:02+01:00",
"format": "text/html"
},
{
"id": "048478-2025",
"documentType": "tenderNotice",
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"description": "Tender notice on Find a Tender",
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"datePublished": "2025-08-13T15:23:28+01:00",
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"hasRecurrence": true,
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"amendments": [
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"description": "Incorrect Weighting criteria"
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{
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{
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{
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{
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"description": "Manchetts Ltd (aka Manchetts Rescue & Recovery) Manchetts Garage, Ness Road, Burwell, Cambridge, Cambridgeshire, CB25 0AA Tears of Sutton Bridge Ltd (aka Tears Holdings Ltd) 262 Bridge Road Sutton Bridge, Spalding, Lincolnshire, England, PE12 9SH"
}
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"datePublished": "2025-10-15T16:09:50+01:00",
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],
"assessmentSummariesDateSent": "2025-10-15T00:00:00+01:00",
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"title": "Repair works",
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{
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{
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{
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{
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"description": "Contract details notice on Find a Tender",
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"datePublished": "2025-11-10T12:31:51Z",
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