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Occupational Therapy - Maintenance, Inspection and Repair Service for Lifting Equipment

Southend-on-Sea City Council

This public procurement record has 4 releases in its history.

Award

16 Jul 2026 at 10:23

UK6 - Contract Award Notice
Award

15 Jul 2026 at 15:13

UK6 - Contract Award Notice
Tender

20 Feb 2026 at 15:29

UK4 - Tender Notice
Planning

18 Aug 2025 at 14:44

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Southend-on-Sea City Council procured a single-supplier service to maintain, inspect and repair lifting and handling equipment used by Southend-on-Sea residents and their carers in private homes, and potentially held in the community equipment service warehouse. The work is a repair and maintenance service (CPV 50000000) within occupational therapy and home-based adaptations. It is intended to keep equipment safe, compliant and efficient, supporting the Council’s duties under lifting equipment, work equipment and regulated care requirements. The service covers equipment inspections, planned maintenance, standard repairs and emergency repairs. Delivery is centred on Southend-on-Sea, with equipment located in residents’ homes and the Council’s community equipment warehouse.

The procurement is complete and an award was made to CARETECH UK LIMITED on 13 July 2026. The active award is recorded at £450,000 including VAT for 1 September 2026 to 31 August 2030; a second pending award entry for the same supplier records £584,814.24 for the same period, with signature scheduled for 28 July 2026. The contract was run as a single-stage open procedure, with one lot and two final-stage bids, both from SMEs. Evaluation weighted price at 70% and quality at 30%. Price covered annual servicing and inspection, six-monthly LOLER inspection, standard repair and emergency repair. Quality assessed safety during home visits, support for vulnerable customers, and complaints management and timeliness. The tender deadline was 23 March 2026 at 15:00 UTC, and the award decision date was 13 July 2026.

This requirement suits a specialist lifting-equipment maintenance provider able to inspect, service and repair equipment in domestic settings, while also supporting a community equipment warehouse. Credible competitors would need robust arrangements for annual servicing, six-monthly LOLER inspections, standard contract repairs and emergency response. They would need to demonstrate safe working during home visits, effective support for vulnerable residents, infection-control awareness and reliable complaints handling. The Council also expects compliance with the Lifting Operations and Lifting Equipment Regulations 1998, the Provision and Use of Work Equipment Regulations 1998, the Health and Social Care Act 2008, safeguarding policies and local authority governance standards. Financial readiness includes public, employers’, professional indemnity and product liability insurance at the stated £5 million levels. Performance would be monitored through KPIs, with improvement plans and break clauses available for unsatisfactory delivery.

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Notice Information

Notice Title

Occupational Therapy - Maintenance, Inspection and Repair Service for Lifting Equipment

Notice Description

Southend-on-Sea City Council is looking to award to a single supplier for the Provision of a Maintenance, Inspection and Repair Service for Lifting Equipment. The equipment that requires this service is generally located in private dwellings for the use of Southend-on-Sea residents and their carers, or may be located in the community equipment service warehouse. Start Date: 1st September 2026 End Date: 31st August 2030 Estimated Value: PS450000 Please note the contract award notice was published yesterday, however the estimated value required updating. This notice therefore replaces the previously published notice. For the avoidance of doubt, only 1 contract is to be awarded. This contract award notice triggers an 8 working day standstill. Providing no challenge is received, standstill will end at midnight on the 27th of July. Please note all bidders have been notified of this.

Planning Information

Early Market Engagement: Southend-on-Sea City Council wishes to receive information and market knowledge from any interested potential bidder or relevant supplier in the home-based Adaptions sector. To assist with this aim, the Council has created a questionnaire that we invite all potential bidders and relevant suppliers to complete. Please provide a response to this Microsoft Forms Link: https://forms.office.com/Pages/ResponsePage.aspx?id=6qk6Ua8AIEehgWeNc3h43rU8dZLQc49Gt2r6aNbXiRhUMVA2QVY0WjhEMUMzSUdXMERMTkhOUjNTNi4u Please complete the linked questionnaire by no later than 17:00 1st September 2025. For any questions relating to this questionnaire, please email Johnsharman@southend.gov.uk. Important Information: Respondents are advised that the purpose of this notice is to gather information from the market for a potential future procurement. The scope of service, date of publication or potential contract value should not be taken as a final "version" of requirement. This notice is not a call for competition to procure any works or services and is not published to reduce time limited for the receipt of tenders. Interested parties will not be prejudiced by any response or (lack) to this notice. Nor shall a response to this notice impact your organisation's submission to any future procurement process that Southend-on-Sea City Council may conduct. Southend-on-Sea City Council uses the e-tendering platform "ProContract" for the procurement of all public contracts. While our opportunities (including this potential future procurement) are advertised on the Central Digital Platform, bidders are required to register and use "ProContract" to make bids. Therefore, please follow the link below to sign-up to "ProContract": ProContract: https://procurement.southend.gov.uk/ Contract Length & Procurement Timeline: It is intended that the future contract length will be for 36 months (with a provision to extend by up to 24 months). The estimated annual contract value (including VAT) is £250,000. A high-level, indicative procurement timeline is as set out below. It is the Council's current intention to use the single stage Open Procedure. Please note that the procurement procedure to be used and indicative timescales are subject to change. • Market Engagement: August 2025 • ITT Published: September 2025 - October 2025 • Evaluation and Moderation of Bids: October - November 2025 • Assessment Summaries: December 2025 • Contract Award Notice & Standstill: December 2025 • Contract Details Notice and Contract Documents Signed: January 2026 • Mobilisation: January 2025 - March 2026 • Service Commencement: 1st April 2026 This timeline is not confirmed, and is subject to change.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0589e6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067092-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£450,000 £100K-£500K
Lots Value
£450,000 £100K-£500K
Awards Value
£1,034,814 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
23 Mar 2026Expired
Future Notice Date
1 Sep 2025Expired
Award Date
13 Jul 20262 months ago
Contract Period
1 Sep 2026 - 31 Aug 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Southend-on-Sea City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6FA
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
TLH31 Southend-on-Sea
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

Caretech UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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