EPOS system for Carmarthenshire County Council's leisure service

{
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    "id": "ocds-h6vhtk-058a17-2026-05-06T14:09:41+01:00",
    "date": "2026-05-06T14:09:41+01:00",
    "ocid": "ocds-h6vhtk-058a17",
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    "parties": [
        {
            "id": "GB-PPON-PTVL-7854-TMRZ",
            "name": "Carmarthenshire County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTVL-7854-TMRZ"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "Carmarthen",
                "postalCode": "SA31 1JP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL14"
            },
            "contactPoint": {
                "name": "Chris Davies",
                "email": "chddavies@carmarthenshire.gov.uk",
                "telephone": "+441267246239"
            },
            "roles": [
                "buyer"
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            "details": {
                "url": "https://www.carmarthenshire.gov.wales",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
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                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
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    ],
    "buyer": {
        "id": "GB-PPON-PTVL-7854-TMRZ",
        "name": "Carmarthenshire County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The purpose of this early market engagement exercise is to invite potential suppliers to demonstrate their existing EPOS systems that are currently available on the market which would enable us to gain information which we could incorporate and finalise our specification of requirements to inform the procurement route. The system must be able to meet the following requirements: Our needs range from small cafe areas with limited F&B provision to restaurants with extensive offerings, including self-service and order/pay from table via an app or web browser. Additionally, the system must support stock allocation from a central delivery location to satellite sites and integrate with our existing F&B suppliers for the purposes of ordering. Our cultural and outdoor recreation facilities also sell retail items such as books, jewellery, pottery, paintings, and gifts in retail shops / online retail, the EPOS system must accommodate these transactions. The system should handle (but not limited to) flexible venue ticketing and pricing, bundled pricing (e.g., tickets with F&B), e-ticketing, promotions, event and workshop management, facility memberships, loyalty programmes, and promotions with coupons, discounts, and offers. Mobile selling capabilities via handheld tablet devices are essential for flexibility across our facilities. The system must be cloud-based with a multi-site, real-time back-office system for monitoring and analysis at both site-specific and collective levels, offering comprehensive financial and stock data reports. We would like to invite interested parties to email Richard Stradling at rstradling@carmarthenshire.gov.uk to arrange an online engagement meeting via Teams. Early market engagement process will take place week commencing 8th September 2025. The information you provide will be used and retained by the Council and will assist the Council in shaping the project and the related procurement.",
                "dueDate": "2025-09-01T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
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                "id": "049637-2025",
                "documentType": "marketEngagementNotice",
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                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/049637-2025",
                "datePublished": "2025-08-18T16:56:10+01:00",
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            "id": "2023/54",
            "scheme": "UKPGA",
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        "title": "EPOS system for Carmarthenshire County Council's leisure service",
        "description": "Carmarthenshire County Council Healthy Communities & Public Protection Service are looking to procure an EPOS system that is multifunctional and can operate across several facilities. The system should be able to manage both catering and retail operations as well as having the capability to offer additional functionality detailed in the specification below, to help facilities manage their daily financial transactions with a key driver being to reduce costs, drive sales and deliver better customer service. The EPOS system will be installed in cafes and restaurants within leisure-based facilities such as leisure centres, country parks, small hotel, museums, art venues and theatres. The system will be expected to help facilitate the daily operation of such venues to varying degrees, the capability to tailor the system set up based on a venues requirement will be an important factor (i.e. some facilities will only require an EPOS to run F&B and retail sales, where another may need to be able to facilitate F&B, Retail, Ticketing and Membership capability etc.). The ability to manage facility admissions, retail sales, daily stock management and provide comprehensive real time back-office management data are just some of the key functionalities expected of the system.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "55300000",
                        "description": "Restaurant and food-serving services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "55900000",
                        "description": "Retail trade services"
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                    {
                        "scheme": "CPV",
                        "id": "55500000",
                        "description": "Canteen and catering services"
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                    {
                        "scheme": "CPV",
                        "id": "55400000",
                        "description": "Beverage-serving services"
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                    {
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                        "id": "48110000",
                        "description": "Point of sale (POS) software package"
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                    {
                        "scheme": "CPV",
                        "id": "48480000",
                        "description": "Sales, marketing and business intelligence software package"
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                    {
                        "scheme": "CPV",
                        "id": "79211120",
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                        "countryName": "United Kingdom"
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                        "countryName": "United Kingdom"
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                "relatedLot": "1"
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        "value": {
            "amountGross": 90000,
            "amount": 75000,
            "currency": "GBP"
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                "suitability": {
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                    "startDate": "2026-06-01T00:00:00+01:00",
                    "endDate": "2029-05-31T23:59:59+01:00",
                    "maxExtentDate": "2031-05-31T23:59:59+01:00"
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                "status": "active",
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                            "description": "To assist you in locating these opportunities on the BRAVO E Procurement System the project code is: project_62676 As this is an Open procedure , Tenderers must ensure that all ITT questions are fully responded to. The following ITT Project codes may further assist you in locating the opportunities: ITT Code: itt_124066 Please also ensure you check the Attachments area for any documents/ information which may assist you with your submission or you are required to upload as part of your submission as per information contained within the tender pack. Suppliers Instructions How to express interest in this Tender: 1. Register your company on the etenderwales portal (this is only required once) - Browse to the eSourcing Portal: www.etenderwales.bravosolution.co.uk - Click the \"Suppliers register here\" link - Enter your correct business and user details - Note the username you chose and click \"Save\" when complete - You will shortly receive an email with your unique password (please keep this secure) - Agree to the terms and conditions and click \"continue\" 2. Express an Interest in the Project - Login to the portal with the username/password - Click the \"ITTs Open to All Suppliers\" link. (These are Invitation to Tender Documents open to any registered supplier) - Click on the relevant ITT to access the content. - Click the \"Express Interest\" button at the top of the screen - This will move the ITT into your \"My ITTs\" page. (This is a secure area reserved for your projects only) - Click on the ITT code, you can now access any attachments by clicking the ''Buyer Attachments\" on the left hand side of the screen 3. Responding to the tender - At the top of the screen you can choose to Create Response or Decline to Respond (please give a reason if declining) - You can now use the Messages function on to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on: - Supplier Support Request: https://jaggaer.my.site.com/suppliersupportrequestaf/s/ - Supplier Registration Video: https://app.screencast.com/2srN0n260W9nX - Phone: 0800 069 8634 Carmarthenshire County Council will be conducting this procurement exercise through the Value Wales e-Tendering portal. This can be found at www.etenderwales.bravosolution.co.uk, all information may be downloaded and returned through this channel."
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                "renewal": {
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        "communication": {
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            "endDate": "2026-05-18T14:00:00+01:00"
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