Bus Franchising Contract Management System

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            "id": "GB-PPON-PNDZ-8253-CJJM",
            "name": "Liverpool City Region Combined Authority",
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        {
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            "address": {
                "streetAddress": "Suite 2A, Level 2, 143 Coronation Drive",
                "locality": "Milton QLD",
                "postalCode": "4064",
                "country": "AU",
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                "description": "LCRCA will be hosting an online 60-minute presentation session via Teams for interested suppliers between Tuesday 9 September and Wednesday 10 September. LCRCA will present a slideshow for approx. 15mins, outlining the requirement and the expected quality levels we are looking for from bidders, with the remaining session time available for interested suppliers to ask questions. Interested suppliers should confirm their attendance to the presentation session to Martin.McLoughlin@liverpoolcityregion-ca.gov.uk and Karl.Bradbury@liverpoolcityregion-ca.gov.uk by no later than midday on Friday 5 September 2025; following which they will be sent an invite to the presentation session. A Q&A sheet capturing the discussion, and the presentation slides will be shared as part of the tender documentation for suppliers unable to attend the session.",
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        "title": "Bus Franchising Contract Management System",
        "description": "Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.",
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