Award

LBHF SEND Mediation and Disagreement Resolution Service - Contract Details Notice

LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)

This public procurement record has 3 releases in its history.

Award

14 May 2026 at 15:14

Tender

06 Jan 2026 at 10:30

Planning

22 Aug 2025 at 09:46

Summary of the contracting process

The London Borough of Hammersmith and Fulham (LBHF) has completed the procurement process for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. The service, falling under the health and social work services category, aims to assist in resolving disputes between families and the local authority or education providers. The open competition was below threshold and adhered to the "lightTouch" procurement regime, with an active contract status following the award. The procurement stage began with a tender announcement on 6th January 2026 and culminated in a contract start date on 1st September 2026, set to run for an initial period until 31st August 2031, with an optional two-year extension. Collis Mediation Ltd, based in Bingley, has been awarded the contract, with a total value of £115,664.

This tender opportunity is ideal for businesses specialising in mediation services, especially those focusing on SEND or similar services, as it provides a platform to expand offerings within the public sector. Small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) would find this procurement appealing due to the suitability criteria favouring such organisations. The emphasis on quality and price in the award criteria allows businesses that deliver high-standard mediation services at competitive rates to thrive. Companies looking to engage with public authorities in the UK, specifically in the region served by the London Borough of Hammersmith and Fulham, will find this contract advantageous for establishing or deepening relationships within the public sector service industry.

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Notice Title

LBHF SEND Mediation and Disagreement Resolution Service - Contract Details Notice

Notice Description

The London Borough of Hammersmith & Fulham has undertaken an open procurement for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This service provides impartial mediation to resolve disputes between families and the local authority or education providers, in accordance with Chapter 11 of the SEND Code of Practice.

Lot Information

Lot 1

Renewal: There is an optional extension of up to two years.

Planning Information

To support the upcoming procurement of the SEND Mediation and Disagreement Resolution Service, the Council will host a virtual market engagement session via Microsoft Teams on Thursday 11th September, from 14:00 to 15:00. During this session, the Council’s SEND Team will deliver a brief presentation outlining the service requirements and draft specification. This session will provide an opportunity for potential providers to engage directly with the Council, gain insight into the commissioning priorities, and discuss their operating models. Suppliers will also be invited to ask questions and share feedback prior to the commencement of the open tender process. The event is designed to promote transparency, support market readiness, and ensure the procurement is informed by sector expertise and best practice. Please find the meeting link here: https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTI3ODUxM2MtOWY1ZS00NWY5LTk2ZTItMTJhMWVkN2FhZGU1%40thread.v2/0?context=%7b%22Tid%22%3a%2250d8c115-b77f-4395-a3ba-3b407caf0d88%22%2c%22Oid%22%3a%22d43a38dc-88e5-478d-9ba9-1153495e23f9%22%7d Meeting ID: 313 445 855 409 7 Passcode: 2bc7uV9M If you have difficulty accessing the meeting, please contact: hannah.parrott@lbhf.gov.uk, joel.thompson@lbhf.gov.uk

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ca4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044541-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£210,000 £100K-£500K
Lots Value
£97,000 Under £100K
Awards Value
Not specified
Contracts Value
£115,664 £100K-£500K

Notice Dates

Publication Date
14 May 20263 weeks ago
Submission Deadline
5 Feb 2026Expired
Future Notice Date
5 Jan 2026Expired
Award Date
13 May 20263 weeks ago
Contract Period
31 Aug 2026 - 31 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)
Additional Buyers

LONDON BOROUGH OF HAMMERSMITH AND FUHAM

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham

Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Supplier Information

Number of Suppliers
1
Supplier Name

COLLIS MEDIATION

Open Contracting Data Standard (OCDS)

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