Tender

LBHF SEND Mediation and Disagreement Resolution Service Market Engagement

LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)

This public procurement record has 2 releases in its history.

Tender

06 Jan 2026 at 10:30

Planning

22 Aug 2025 at 09:46

Summary of the contracting process

The London Borough of Hammersmith and Fulham (LBHF) is managing an open procurement process for the Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This tender is in the health and social work services category and covers the UK region UKI33, with a gross value of GBP 97,000. The procurement is at the active tender stage with the deadline for tender submissions set for 5th February 2026. An enquiry period is available until 20th January 2026. The open competition follows a below-threshold procurement method, encouraging suppliers to register via the capitalEsourcing tender portal for submissions. A virtual market engagement session was held on 11th September 2025 to discuss service requirements and engage potential providers.

This tender presents substantial opportunities for businesses specialising in mediation, particularly those working within the health and social work sectors. SMEs and VCSEs are particularly suitable and encouraged to participate given the particular emphasis on technical and commercial award criteria, weighted at 60% and 40%, respectively. The contract period starts on 1st September 2026 and could extend to 2031 or further if renewal options are exercised. By participating, businesses can leverage their mediation expertise to support SEND families and local authorities, significantly contributing to their growth while addressing vital community needs.

How relevant is this notice?

Notice Information

Notice Title

LBHF SEND Mediation and Disagreement Resolution Service Market Engagement

Notice Description

The London Borough of Hammersmith & Fulham is undertaking an open procurement for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This service provides impartial mediation to resolve disputes between families and the local authority or education providers, in accordance with Chapter 11 of the SEND Code of Practice.

Lot Information

Lot 1

Renewal: There is an optional extension of up to two years.

Planning Information

To support the upcoming procurement of the SEND Mediation and Disagreement Resolution Service, the Council will host a virtual market engagement session via Microsoft Teams on Thursday 11th September, from 14:00 to 15:00. During this session, the Council’s SEND Team will deliver a brief presentation outlining the service requirements and draft specification. This session will provide an opportunity for potential providers to engage directly with the Council, gain insight into the commissioning priorities, and discuss their operating models. Suppliers will also be invited to ask questions and share feedback prior to the commencement of the open tender process. The event is designed to promote transparency, support market readiness, and ensure the procurement is informed by sector expertise and best practice. Please find the meeting link here: https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTI3ODUxM2MtOWY1ZS00NWY5LTk2ZTItMTJhMWVkN2FhZGU1%40thread.v2/0?context=%7b%22Tid%22%3a%2250d8c115-b77f-4395-a3ba-3b407caf0d88%22%2c%22Oid%22%3a%22d43a38dc-88e5-478d-9ba9-1153495e23f9%22%7d Meeting ID: 313 445 855 409 7 Passcode: 2bc7uV9M If you have difficulty accessing the meeting, please contact: hannah.parrott@lbhf.gov.uk, joel.thompson@lbhf.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058ca4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000551-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£210,000 £100K-£500K
Lots Value
£97,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20261 weeks ago
Submission Deadline
5 Feb 20263 weeks to go
Future Notice Date
5 Jan 2026Expired
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HAMMERSMITH AND FUHAM (LBHF)
Additional Buyers

LONDON BOROUGH OF HAMMERSMITH AND FUHAM

Contact Name
Not specified
Contact Email
procurement@lbhf.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W6 9JU
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham

Local Authority
Hammersmith and Fulham
Electoral Ward
Hammersmith Broadway
Westminster Constituency
Hammersmith and Chiswick

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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