Award

Inclusive Easy Read Software Solution

ROYAL BOROUGH OF KENSINGTON AND CHELSEA

This public procurement record has 2 releases in its history.

Award

13 Apr 2026 at 12:48

Planning

28 Aug 2025 at 11:05

Summary of the contracting process

The Royal Borough of Kensington and Chelsea has awarded a contract for an "Inclusive Easy Read Software Solution" designed to enhance accessibility across Council services. The procurement process concluded with the contract being awarded on 13th April 2026, and the service is set to commence on 20th April 2026 until 19th April 2031. This project, located in London, is focused on developing an online platform enabling the creation of accessible Easy Read documents, particularly targeting residents with learning disabilities and cognitive impairments. The procurement stage for this contract is complete, utilising a direct award procedure informed by market research. The procurement falls under the services category, with a gross contract value of £36,000.

This tender marks a significant opportunity for businesses involved in software development, support services, and communication and multimedia packages. It presents prospects for growth, especially for SMEs specialising in document creation and accessibility services. Companies that can adeptly combine standard templates with intuitive tools will find themselves well-positioned to benefit from similar future contracts, given the growing demand for accessibility solutions in public sector communications. Creative agencies and tech firms adept at producing high-quality, adaptable content might also consider such procurements as prime opportunities to expand their service offerings and align with public authority objectives.

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Notice Title

Inclusive Easy Read Software Solution

Notice Description

The Royal Borough of Kensington and Chelsea has awarded this contract for the provision of an online Easy Read platform, including a comprehensive image library, to be used across the Council. The platform will enable staff to produce adaptable and accessible Easy Read documents that comply with recognised accessibility standards, for both internal and external use. The platform will support the Council in creating high-quality accessible materials for residents with learning disabilities, cognitive impairments, and those for whom English is a second language. It will help ensure informed decision-making, promote independent engagement with Council services, and enable full participation in civic life. Easy Read materials also provide an essential communication resource for carers, support workers, and families. This contract was awarded via a direct award procedure following a market engagement exercise, which confirmed that only one supplier was capable of meeting the Council's specific requirements.

Planning Information

Providers are required to submit responses to the enclosed questionnaire by the Engagement Deadline (18/09/2025). If the Authority wishes to conduct meetings with suitable responders, these will be undertaken throughout September & October 2025.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-058f3a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033291-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48500000 - Communication and multimedia software package

72261000 - Software support services

72262000 - Software development services

Notice Value(s)

Tender Value
£40,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£30,000 Under £100K

Notice Dates

Publication Date
13 Apr 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
18 Sep 2025Expired
Award Date
25 Mar 20261 months ago
Contract Period
19 Apr 2026 - 19 Apr 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Post Town
West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham

Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Supplier Information

Number of Suppliers
1
Supplier Name

PHOTOSYMBOLS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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