KMMH, KCHFT, DGT - Freedom To Speak Up Services

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            "id": "GB-PPON-PNZR-1968-PDPD",
            "name": "Kent and Medway Mental Health NHS Trust",
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                "email": "kmmh.procurement@nhs.net"
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            "contactPoint": {
                "email": "kchft.procurement@nhs.net"
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                "description": "This engagement is intended to gather valuable feedback from potential providers to help shape the Trusts' procurement strategy. In particular, the Trusts are seeking insights into viable delivery models, approaches to risk mitigation, appropriate contract structures, and the scalability of services across multiple organisations. The exercise also aims to assess the level of market interest and the capacity of providers to deliver a collaborative, multi-Trust solution, while exploring opportunities for achieving efficiencies and cost savings through a joint procurement approach. Providers who express an interest will be invited to complete a structured questionnaire to share their insights, capabilities, and recommendations. They will also be invited to attend a virtual market engagement presentation at 14:00 on Friday 5th September 2025, during which the Trusts will outline their objectives, anticipated timelines, and expectations for both the procurement process and the future service. Suppliers wishing to participate are invited to contact Jake Fisher, Procurement and Contracts Manager, via email at kmpt.procurement@nhs.net Upon registration of interest, further details (including the questionnaire and presentation invitation) will be provided.",
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        "title": "KMMH, KCHFT, DGT - Freedom To Speak Up Services",
        "description": "Kent and Medway Mental Health NHS Trust, acting as the Lead Contracting Authority on behalf of Kent Community Health NHS Foundation Trust and Dartford and Gravesham NHS Trust, invites suitably qualified and experienced Suppliers to submit tenders for the provision of Freedom to Speak Up (FTSU) Services. The FTSU Services will provide staff across the participating Contracting Authorities with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues. These may include (though are not limited to) matters of patient care and safety, bullying, harassment, discrimination, unfair treatment, and other concerns regarding conduct, safety, culture, or working practices. The services must be delivered by qualified, accredited, and experienced FTSU 'Guardians' registered on the National Guardian's Office Directory, who possess the expertise necessary to deliver impartial support and guidance to staff concerned about potential shortcomings in behaviour, service quality, or organisational culture. The purpose of the Services is to support the Contracting Authorities in delivering their strategic organisational aims by: * empowering staff to speak up safely and confidently through impartial support; * strengthening leadership behaviours and approaches; * Enhancing organisational responsiveness; and * promoting innovation, learning, and continuous improvement through a transparent and responsive organisational culture. This procurement is being conducted in accordance with the Open Procedure under the Procurement Act 2023, alongside the Contracting Authorities' respective Standing Financial Instructions. The opportunity is divided into three Lots, as follows: * Lot 1: Kent and Medway Mental Health NHS Trust * Lot 2: Kent Community Health NHS Foundation Trust * Lot 3: Dartford and Gravesham NHS Trust Suppliers may submit a Tender for one, two, or all three Lots. A single Contract will be awarded for each Lot, covering the full scope of Services as defined in the Specification. Suppliers may be awarded multiple Lots, subject to the outcome of the evaluation process. Please note that the contract values included within this notice are estimates only, reflecting the potential scale of the contract and optional extension periods. These figures do not however take into account: (i) the application of indexation; or (ii) potential increases or decreases in the demand for services during the Contract term as detailed within the tender documents. The Contracting Authorities do not guarantee any volume or value under this contract or in association with this notice.",
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                "description": "Kent and Medway NHS and Social Care Partnership Trust invites tenders for the provision of Freedom to Speak Up services, providing its staff with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues, behaviour, service quality, safety and/or organisational culture The Contracting Authority is a large Mental Health NHS Trust, providing a full range of adult mental health and learning disability services to our local population of 1.8 million people across Kent and Medway, as well as specialist services for adults in Sussex and Surrey. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. The Contracting Authority will award one Contract for the provision of all services detailed in the Specification.",
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                "description": "Kent Community Health NHS Foundation Trust invites tenders for the provision of Freedom to Speak Up services, providing its staff with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues, behaviour, service quality, safety and/or organisational culture The Contracting Authority is one of the largest NHS community health providers in England, serving a population of about 3.6million across Kent, East Sussex and parts of London. The trust has over 70 clinical services, and has achieved the highly coveted 'Outstanding' CQC rating. The Trust provides wide-ranging NHS care for people in the community, in a range of settings including people's own homes, nursing homes, health clinics, community hospitals, schools, urgent treatment centres and mobile units. The Contracting Authority will award one Contract for the provision of all services detailed in the Specification.",
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                "description": "Dartford and Gravesham NHS Trust invites tenders for the provision of Freedom to Speak Up services, providing its staff with a confidential, impartial, and accessible mechanism for raising concerns relating to workplace issues, behaviour, service quality, safety and/or organisational culture The Contracting Authority is one of the largest hospital trusts in North Kent, with services at four sites serving a local population of over 500,000 people. The Trust's vision is to be an outstanding hospital Trust providing the best possible care for patients that is safe, well-coordinated, in the right place and designed around the patient's needs. The Contracting Authority will award one Contract for the provision of all services detailed in the Specification.",
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        "riskDetails": "Contract Performance: The Contracting Authorities have identified the following risks as risks that satisfy the criteria of Schedule 8 sub-paragraph (6)(a) of the Procurement Act 2023 i.e. that the risk/s could jeopardise the satisfactory performance of the contract but, because of its/their nature, cannot be addressed in the contract as awarded: (i) Increased demand for the services during the Contract term due to changes to the organisational structure, or services offered by, any of the Contracting Authorities. (ii) Any national or NHS policy or regulatory amendments concerning Freedom to Speak Up and related services that necessitate adjustments to the Contract requirements to ensure compliance. The Contracting Authorities has concluded that there is a possibility that the contract may have to be modified as a result of a materialisation of the known risk at a later date in accordance with Schedule 8 paragraph 5 of the Procurement Act 2023 Exclusions: If at any time during the procurement, or post award, it comes to the attention of the Contracting Authorities, by whatever means, that a Supplier has become 'excluded' or 'excludable' as per Sec 57 of the PA2023, the Contracting Authorities, after compliance with its obligations under the PA 23, reserves the right to exclude said Supplier from the procurement procedure or terminate any contract they have been awarded. Reservations of rights and disclaimers of liability: The Contracting Authorities expressly reserves the right: (i). not to award any contract as a result of the procurement process commenced by publication of this notice; (ii). to make whatever changes it may see fit to the content and structure of the tendering Competition; and (iii). in no circumstances will the Contracting Authorities be liable for any costs incurred by candidates"
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