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LUV01377- Website and Content Management System

University of Leicester

This public procurement record has 3 releases in its history.

Award

01 Sep 2026 at 14:53

UK7 - Contract Details Notice
Award

09 Mar 2026 at 12:11

UK6 - Contract Award Notice
Tender

02 Sep 2025 at 19:05

UK4 - Tender Notice
Summary of the contracting process

The University of Leicester procured a cloud-managed, headless content management system and associated software for its website and digital platforms. The requirement covers a secure, scalable platform for le.ac.uk and related services, with multi-channel publishing, integration with existing systems, decentralised content creation, governance and quality control. It includes technical discovery, implementation, content review and migration, staff training, dual running of the existing and replacement systems, and decommissioning of the current infrastructure. The platform is intended to improve workflows for more than 200 trained editors, create a single source of truth for content and data, and reduce technical support and maintenance needs. Delivery is for the University’s digital estate in Leicester. The procurement is classified as software packages and information systems, including content management software.

This completed, awarded procurement used an open competitive flexible procedure under the Procurement Act 2023, run in stages. Eight bids reached the final stage; up to seven suppliers were intended to proceed from selection to the tender stage. The award was made to Zengenti Limited on 5 March 2026, and the contract was signed on 20 March 2026. The single lot was evaluated on quality, with Section 2 carrying 100% of the score; economic and technical selection criteria also applied. The contract is worth £734,000 excluding VAT and £880,000 including VAT. Its initial period runs from 1 April 2026 to 31 March 2029, with seven optional 12-month extensions and a maximum extent date of 31 January 2035. The lot was suitable for SMEs.

This outcome demonstrates established demand from the University of Leicester for substantial digital transformation work centred on content management rather than a simple software licence. A credible future competitor would need to provide a secure, scalable headless CMS, integrate it with existing university systems and support content across devices and platforms. Evidence should cover complex implementations, legacy and new CMS dual running, content assessment and migration, user training, workflow improvement and eventual infrastructure decommissioning. Suppliers should be able to work closely with internal teams and support more than 200 editors while maintaining governance, quality control and a single source of truth. The evaluation placed all stated award weight on quality, so strong technical delivery evidence, implementation methodology and user-focused service design would be central to competing when this requirement returns.

How relevant is this notice?

Notice Information

Notice Title

LUV01377- Website and Content Management System

Notice Description

The University of Leicester is embarking on a strategic initiative to modernise its digital infrastructure through the implementation of a cloud-managed, headless content management system (CMS). This project is a cornerstone of the University's broader digital engagement strategy, designed to enhance the efficiency, flexibility, and sustainability of its online presence across le.ac.uk and associated digital platforms. The new CMS must deliver a secure, scalable solution that supports modern web architecture and multi-channel content delivery. It should integrate seamlessly with existing systems, enable content publishing across diverse devices and platforms, and accommodate future development needs. Operationally, the University aims to transform how content is created, managed, and maintained. With over 200 trained editors currently using the existing system, the new platform should streamline workflows, reduce reliance on technical support, and empower staff to manage content more effectively. It must support decentralised content creation while ensuring robust governance and quality control. A key objective is to consolidate the University's digital infrastructure and establish a single source of truth for content and data, thereby reducing maintenance costs and reliance on external development. The project will be delivered in phased stages, including technical discovery, procurement, system implementation, content review and migration, staff training, and decommissioning of the current infrastructure. Completion is anticipated by the end of the 2026/27 financial year. Suppliers should demonstrate experience in delivering similar projects, including dual running of legacy and new CMS platforms, and the ability to collaborate closely with internal teams throughout the transition. The University is committed to ensuring the new CMS supports its wider institutional goals; enhancing the digital experience for users, supporting staff in their roles, and maintaining a secure and efficient digital environment. The selected supplier will be expected to meet the technical and operational requirements outlined in this tender and to work in partnership with the University to deliver a successful implementation. The University of Leicester is conducting a Competitive Flexible Procedure under the Procurement Act 2023. This procedure will be run in stages, allowing us to identify the most suitable suppliers and ensure a fair and transparent process. All submissions must be made via the Delta Procurement Portal. We will not accept responses via email or any other mechanism. To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/8KST953R74

Lot Information

Lot 1

Renewal: 7 x 12 month optional extension periods

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0592af
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082740-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48783000 - Content management software package

Notice Value(s)

Tender Value
£734,000 £500K-£1M
Lots Value
£734,000 £500K-£1M
Awards Value
£734,000 £500K-£1M
Contracts Value
£734,000 £500K-£1M

Notice Dates

Publication Date
1 Sep 20263 days ago
Submission Deadline
10 Sep 2025Expired
Future Notice Date
Not specified
Award Date
5 Mar 20266 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Leicester
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 7RH
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

Zengenti Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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