Tender

Provision of Temporary Agency Workers for Northern Ireland Civil Service, Agencies and Non Departmental Public Bodies

DEPARTMENT OF FINANCE

This public procurement record has 2 releases in its history.

Tender

13 Oct 2025 at 14:52

Planning

05 Sep 2025 at 11:54

Summary of the contracting process

The Department of Finance, based in Belfast, United Kingdom, is inviting tenders through an open procedure for the provision of temporary agency workers to the Northern Ireland Civil Service, its agencies, and non-departmental public bodies. This procurement, classified under the services industry category, specifically covers supply services of personnel and recruitment services. The current tender process is in the tender stage, with submissions required by the 13th of November 2025 at 15:00. The identified procurement covers multiple lots, each corresponding to different roles such as administration, legal, ICT, and more. The contract period is set to start on the 19th of January 2026, running through to the 29th of March 2029, with options for renewals extending up to 2034.

With an estimated contract value of up to £1.7 billion, this tender provides extensive opportunities for business growth, particularly for companies specialized in providing recruitment services or those with experience in managing large scale supply of temporary staff. The award criteria focus on a balanced approach of quality and cost, presenting an advantageous scenario for businesses proficient in maintaining high service standards at competitive pricing. This opportunity is well-suited for firms with robust financial standing and technical expertise capable of undertaking roles as a prime contractor across multiple lots, ensuring they can meet the stringent demands of the Northern Ireland Civil Service. Additionally, the focus on social value and sustainable development within procurement strategy offers further opportunities for businesses committed to these principles.

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Notice Title

Provision of Temporary Agency Workers for Northern Ireland Civil Service, Agencies and Non Departmental Public Bodies

Notice Description

The Northern Ireland Civil Service, Agencies and Non Departmental Public Bodies are seeking to establish a Contract for the provision of temporary Agency Workers with Supplier(s) for the provision of temporary Agency workers. A list of participating bodies can be found on pages 2-3 of Schedule 2 Specification.

Lot Information

DfC Administration roles and Corporate Functions

DfC Administration roles and Corporate Functions (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Administration roles (excluding DfC) and Corporate Functions

Administration roles (excluding DfC) and Corporate Functions (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Professional and Technical

Professional and Technical (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Environmental, Scientific Services and Medical Roles (excluding OHS medical roles)

Environmental, Scientific Services and Medical Roles (excluding OHS medical roles) (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Ancillary and Industrial

Ancillary and Industrial (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Legal Roles

Legal Roles (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Youth and Social Care Roles

Youth and Social Care Roles (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Finance and Governance roles

Finance and Governance roles (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

ICT Roles

ICT Roles (for full description, see Schedule 2 Specification)

Renewal: There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year.

Planning Information

A Preliminary Market Engagement questionnaire was published on 8 May 2025. There were 12 responses received from Suppliers by the deadline of 29th May 2025, presenting their feedback. Each Supplier demonstrated that they would be prepared to meet the Buyer’s expectations and requirements within a range of proposed solutions. The findings were as follows: • All respondents able to fulfil role as main/prime contractor, with capability of bidding on multiple Lots and no barriers to participating in procurement process • No Supplier expressed concerns regarding the proposed procurement timetable; there was a willingness to work with incumbent suppliers to ensure a smooth changeover. • All possessed their own IT system, highlighting capability to deliver MI. • All potential Suppliers supportive of proposed contract duration. • There was a wide range of replies from respondents in relation to Lot Structure, with suggestion of amalgamating Lots. • No issues were raised concerning meeting KPIs, IT system requirements, data requirements, or delivering service during NICS major transformation (Integr8). • Indicative of the current NICS policy to integrate sustainable development and social value into procurement, there were 4 questions within the PME addressing these subjects, with each of the suppliers expressing a commitment to both social value and sustainable development. CPD, NICSHR and DfC are content with the PME questionnaire feedback. A document entitled ‘Schedule 10 Performance Levels’ was issued via an eTendersNI message to all interested suppliers of the previous preliminary market engagement exercise. This document contains key performance indicators and service levels. The suppliers were asked to provide any feedback by the deadline of 3pm on 3 September 2025. Five suppliers responded and their feedback was considered.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0594e3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064882-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79600000 - Recruitment services

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£1,443,500,000 £1B-£10B
Lots Value
£1,443,500,000 £1B-£10B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Oct 20254 months ago
Submission Deadline
13 Nov 2025Expired
Future Notice Date
8 Sep 2025Expired
Award Date
Not specified
Contract Period
19 Jan 2026 - 29 Mar 2029 3-4 years
Recurrence
2033-10-13

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF FINANCE
Additional Buyers

CPD - SUPPLIES & SERVICES DIVISION

THE DEPARTMENT OF FINANCE

Contact Name
Not specified
Contact Email
strategicdelivery.cpd@finance-ni.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT3 9ED
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Sydenham
Westminster Constituency
Belfast East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "description": "Ancillary and Industrial (for full description, see Schedule 2 Specification)",
                "status": "active",
                "value": {
                    "amountGross": 3000000,
                    "amount": 2500000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55percent quality and 45percent cost For Mandatory Requirements MR1 and MR2 please see ITT",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "AC1 Social Value",
                            "description": "Social Value 15.4 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC2 Provision of Agency Workers",
                            "description": "Provision of Agency Workers 13.75 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC3 Payment of Agency Workers",
                            "description": "Payment of Agency Workers 10.45 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC4 Contract Management, IT system and Management Information",
                            "description": "Contract Management, IT system and Management Information 9.35 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC5 Selection of Agency Worker and Pre-Employment Checks",
                            "description": "Selection of Agency Worker and Pre-Employment Checks 6.05 percent"
                        },
                        {
                            "type": "price",
                            "name": "AC6 Total Supplier Fee",
                            "description": "Total Supplier Fee 45 percent"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "FC1 General Assessment of Financial Standing and FC2 Credit Check."
                        },
                        {
                            "type": "technical",
                            "description": "TA1 Company Experience, TA2 Human Rights and TA3 Tackling Modern Slavery."
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-19T00:00:00+00:00",
                    "endDate": "2029-03-29T23:59:59+01:00",
                    "maxExtentDate": "2034-04-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year."
                }
            },
            {
                "id": "6",
                "title": "Legal Roles",
                "description": "Legal Roles (for full description, see Schedule 2 Specification)",
                "status": "active",
                "value": {
                    "amountGross": 30000000,
                    "amount": 25000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55percent quality and 45percent cost For Mandatory Requirements MR1 and MR2 please see ITT",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "AC1 Social Value",
                            "description": "Social Value 15.4 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC2 Provision of Agency Workers",
                            "description": "Provision of Agency Workers 13.75 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC3 Payment of Agency Workers",
                            "description": "Payment of Agency Workers 10.45 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC4 Contract Management, IT system and Management Information",
                            "description": "Contract Management, IT system and Management Information 9.35 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC5 Selection of Agency Worker and Pre-Employment Checks",
                            "description": "Selection of Agency Worker and Pre-Employment Checks 6.05 percent"
                        },
                        {
                            "type": "price",
                            "name": "AC6 Total Supplier Fee",
                            "description": "Total Supplier Fee 45 percent"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "FC1 General Assessment of Financial Standing and FC2 Credit Check."
                        },
                        {
                            "type": "technical",
                            "description": "TA1 Company Experience, TA2 Human Rights and TA3 Tackling Modern Slavery."
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-19T00:00:00+00:00",
                    "endDate": "2029-03-29T23:59:59+01:00",
                    "maxExtentDate": "2034-04-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year."
                }
            },
            {
                "id": "7",
                "title": "Youth and Social Care Roles",
                "description": "Youth and Social Care Roles (for full description, see Schedule 2 Specification)",
                "status": "active",
                "value": {
                    "amountGross": 3600000,
                    "amount": 3000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55percent quality and 45percent cost For Mandatory Requirements MR1 and MR2 please see ITT",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "AC1 Social Value",
                            "description": "Social Value 15.4 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC2 Provision of Agency Workers",
                            "description": "Provision of Agency Workers 13.75 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC3 Payment of Agency Workers",
                            "description": "Payment of Agency Workers 10.45 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC4 Contract Management, IT system and Management Information",
                            "description": "Contract Management, IT system and Management Information 9.35 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC5 Selection of Agency Worker and Pre-Employment Checks",
                            "description": "Selection of Agency Worker and Pre-Employment Checks 6.05 percent"
                        },
                        {
                            "type": "price",
                            "name": "AC6 Total Supplier Fee",
                            "description": "Total Supplier Fee 45 percent"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "FC1 General Assessment of Financial Standing and FC2 Credit Check."
                        },
                        {
                            "type": "technical",
                            "description": "TA1 Company Experience, TA2 Human Rights and TA3 Tackling Modern Slavery."
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-19T00:00:00+00:00",
                    "endDate": "2029-03-29T23:59:59+01:00",
                    "maxExtentDate": "2034-04-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year."
                }
            },
            {
                "id": "8",
                "title": "Finance and Governance roles",
                "description": "Finance and Governance roles (for full description, see Schedule 2 Specification)",
                "status": "active",
                "value": {
                    "amountGross": 15600000,
                    "amount": 13000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55percent quality and 45percent cost For Mandatory Requirements MR1 and MR2 please see ITT",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "AC1 Social Value",
                            "description": "Social Value 15.4 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC2 Provision of Agency Workers",
                            "description": "Provision of Agency Workers 13.75 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC3 Payment of Agency Workers",
                            "description": "Payment of Agency Workers 10.45 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC4 Contract Management, IT system and Management Information",
                            "description": "Contract Management, IT system and Management Information 9.35 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC5 Selection of Agency Worker and Pre-Employment Checks",
                            "description": "Selection of Agency Worker and Pre-Employment Checks 6.05 percent"
                        },
                        {
                            "type": "price",
                            "name": "AC6 Total Supplier Fee",
                            "description": "Total Supplier Fee 45 percent"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "FC1 General Assessment of Financial Standing and FC2 Credit Check."
                        },
                        {
                            "type": "technical",
                            "description": "TA1 Company Experience, TA2 Human Rights and TA3 Tackling Modern Slavery."
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-19T00:00:00+00:00",
                    "endDate": "2029-03-29T23:59:59+01:00",
                    "maxExtentDate": "2034-04-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year."
                }
            },
            {
                "id": "9",
                "title": "ICT Roles",
                "description": "ICT Roles (for full description, see Schedule 2 Specification)",
                "status": "active",
                "value": {
                    "amountGross": 6000000,
                    "amount": 5000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "55percent quality and 45percent cost For Mandatory Requirements MR1 and MR2 please see ITT",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "AC1 Social Value",
                            "description": "Social Value 15.4 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC2 Provision of Agency Workers",
                            "description": "Provision of Agency Workers 13.75 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC3 Payment of Agency Workers",
                            "description": "Payment of Agency Workers 10.45 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC4 Contract Management, IT system and Management Information",
                            "description": "Contract Management, IT system and Management Information 9.35 percent"
                        },
                        {
                            "type": "quality",
                            "name": "AC5 Selection of Agency Worker and Pre-Employment Checks",
                            "description": "Selection of Agency Worker and Pre-Employment Checks 6.05 percent"
                        },
                        {
                            "type": "price",
                            "name": "AC6 Total Supplier Fee",
                            "description": "Total Supplier Fee 45 percent"
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "FC1 General Assessment of Financial Standing and FC2 Credit Check."
                        },
                        {
                            "type": "technical",
                            "description": "TA1 Company Experience, TA2 Human Rights and TA3 Tackling Modern Slavery."
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2026-01-19T00:00:00+00:00",
                    "endDate": "2029-03-29T23:59:59+01:00",
                    "maxExtentDate": "2034-04-02T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "There will be three options to extend; the first option is for an additional 2 years; the second option is for an additional 2 years; and the third option is for an additional 1 year."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-09-08T23:59:59+01:00"
        },
        "status": "active",
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below. Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer. The tender documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-11-13T15:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-11-04T15:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-01-05T23:59:59+00:00"
        },
        "lotDetails": {
            "awardCriteria": {
                "description": "Each Lot under this Contract will be awarded on the basis of the Most Advantageous Tender (MAT) with a single supplier awarded for each Lot."
            }
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "064882-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/064882-2025",
                "datePublished": "2025-10-13T15:52:43+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2033-10-13T23:59:59+01:00"
                }
            ]
        },
        "contractTerms": {
            "financialTerms": "For details on invoicing procedures please see : https://www.finance-ni.gov.uk/ar ticles/account-ni-good-invoicing-practice The estimated value figure indicated in the Scope Section represents an overall estimated contract value. This value reflects the potential scale of the contract and takes into account potential optional extension periods and the uptake of potential optional services as detailed in the tender documents. This figure does not however take into account the application of indexation or increases to charges due to increases in the Real Living Wage. Neither CPD nor the contracting Authority can provide any guarantee as to the level of business under this contract. The Contracting Authority does not bind itself to accept the lowest or any tender. Suppliers remain responsible for all costs and expenses incurred by them or by any third party acting under instructions from the Supplier in connection with taking part in this procurement process regardless of whether such costs arise as a consequence, directly or indirectly of any amendments made to the procurement documents by the Contracting Authority at any time. No legally binding contract shall arise (and a Supplier shall have no legitimate expectation that a contract will be entered into) until such time as entry into the Contract has been confirmed by the Contracting Authority."
        },
        "riskDetails": "A list of participating bodies can be found on pages 2-3 of Schedule 2 Specification. Exclusions If at any time during the procurement, or post award, it comes to the attention of the Contracting Authority (CA) or CPD, by whatever means, that a Supplier has become 'excluded' or 'excludable' as per Sec 57 of the PA 2023, the CA, after compliance with its obligations under the PA 23, reserves the right to exclude said Supplier from the procurement procedure or terminate any contract they have been awarded."
    },
    "language": "en"
}