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Providing Housekeeping Services to British High Commission & British Deputy High Commissions in India

Foreign, Commonwealth and Development Office

This public procurement record has 3 releases in its history.

Award

21 Aug 2026 at 10:29

UK6 - Contract Award Notice
Tender

16 Dec 2025 at 10:03

UK4 - Tender Notice
Planning

09 Sep 2025 at 10:23

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Foreign, Commonwealth and Development Office procured housekeeping services for the British High Commission and British Deputy High Commissions in India. The work covers offices, residences, recreational areas and event spaces, including routine, planned and reactive cleaning, high-level surfaces, IT rooms and food preparation areas. It also includes waste management, composting, and cleaning support for meetings and functions. Suppliers are expected to provide trained personnel, equipment and consumables while meeting hygiene, safety, service-level and performance requirements. Delivery sites are New Delhi, Mumbai, Chennai, Bengaluru, Kolkata, Ahmedabad and Hyderabad. This is a public-sector facilities and commercial cleaning requirement, classified as housekeeping services (CPV 98341110), managed by the Foreign, Commonwealth and Development Office.

The open procedure has been completed and three awards were made on 20 July 2026. DEC Property Management I Pvt Ltd was awarded the New Delhi lot for £851,440, with a contract from 1 October 2026 to 30 September 2029 and a two-year extension option. Dusters Total Solutions Services Private Limited was awarded the Mumbai, Bengaluru and Ahmedabad lots for £109,645, on the same contract period and extension terms. G4S Facility Services (India) Pvt. Ltd. was awarded the Chennai, Kolkata and Hyderabad lots for £284,415, also with the same period and option. Each lot was evaluated independently using 60% quality and 40% commercial criteria. Quality covered experience, HR practices, methodology, assurance, mobilisation, staffing, escalation and health and safety. The original estimated procurement value was £1,230,253.

This procurement demonstrates recurring demand for multi-site, security-conscious housekeeping services across British diplomatic premises in India. Suppliers best placed for a future requirement would have established operations, or reliable local delivery capability, in the relevant cities and the capacity to manage several sites where appropriate. Credible evidence would include at least three relevant active private- or public-sector contracts from the previous three years, three successful completion certificates and verifiable client references. Competitors would also need robust recruitment, vetting, staff retention and employment-compliance processes, including statutory benefits and minimum-wage compliance. Strong bids would show trained housekeepers and supervisors, English-speaking managers, workforce and relief-staff planning, waste-management arrangements, KPI and SLA monitoring, complaint escalation, mobilisation planning, formal health-and-safety systems, risk assessments and effective quality assurance.

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Notice Information

Notice Title

Providing Housekeeping Services to British High Commission & British Deputy High Commissions in India

Notice Description

The British High Commission (BHC) and British Deputy High Commissions (BDHCs) in India intends to engage a competent supplier(s) through a competitive tender process for providing houskeeping services at offices across India. The contract will be initially for the duration of Three (03) years, with an option to extend for additional 24 months, based on satisfactory performance provided by the selected service provider(s) and continued business requirement at the BHC and BDHCs.The contract is expected to start from 1 October 2026 and shall expire on 30 September 2029 (tentative dates for the initial contract phase). The scope includes cleaning of offices, residences, recreational areas, and event spaces, along with waste management, composting, and support for meetings and functions. Contractors must provide trained personnel, equipment, and consumables, and adhere to strict hygiene, safety, and performance standards. Services also cover reactive and planned cleaning, including high-level surfaces, IT rooms, and food preparation areas. There will be 7 LOTs (7 ITTs) in the teder repersenting the High Commission and Deputy High Commissions accross India where housekeeping services are required, Interested bidder can apply in minimum one lot to all lots as per their presence and expertise. The Seven deivery locations are 1. British High Commission in New Delhi 2. British Deputy High Commission in Mumbai 3. British Deputy High Commission in Chennai 4. British Deputy High Commission in Bangaluru 5. British Deputy High Commission in Kolkata 6. British Deputy High Commission in Ahmedabad 7. British Deputy High Commission in Hyderabad

Lot Information

Providing Housekeeping Services at the British High Commission in New Delhi

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Providing Housekeeping Services at the British Deputy High Commission in Mumbai

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Providing Housekeeping Services at the British Deputy High Commission in Chennai

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Providing Housekeeping Services at the British Deputy High Commission in Bengaluru

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Providing Housekeeping Services at the British Deputy High Commission in Kolkata

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Providing Housekeeping Services at the British Deputy High Commission in Ahmedabad

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Providing Housekeeping Services at the British Deputy High Commission in Hyderabad

Renewal: Initial contract period is for 3 years with an option of further extension for 2 years subject to satisfactory performance by the selected supplier and continued business requirement at BHC/BDHCs at the end of initial term.

Planning Information

Early Market engagement is being planned on 30th September 2025. Suitable and interested suppliers are invited to participate in the virtual market engagement session. The prime objective of organising this session is to share our tentative requirements and gain understanding of what can be provided or achieved by the players in the Local Market. A presentation will be shared with suppliers which will include FCDO's procurement procedures, possible bid evaluation criteria and overall project timelines. Interested suppliers should register their interest in participating this event by filling this form https://forms.office.com/e/NBx3Caa6wg A joining link to this virtual market engagement will be shared with suppliers who have completed this form, please ensure your details are shared with us by 25th Sept 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059659
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079781-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98341110 - Housekeeping services

Notice Value(s)

Tender Value
£1,230,253 £1M-£10M
Lots Value
£1,230,253 £1M-£10M
Awards Value
£1,245,500 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20265 days ago
Submission Deadline
15 Jan 2026Expired
Future Notice Date
3 Oct 2025Expired
Award Date
20 Jul 20261 months ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Foreign, Commonwealth and Development Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 2AH
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
3
Supplier Names

DEC Property Management I Pvt Ltd

Dusters Total Solutions Services Private Limited

G4S Facility Services (India) Pvt. Ltd.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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