DWP Mobile Frontline Vehicles

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-059776-2025-11-19T15:08:37Z",
    "date": "2025-11-19T15:08:37Z",
    "ocid": "ocds-h6vhtk-059776",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PJCP-7274-TLRQ",
            "name": "Department for Work & Pensions",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJCP-7274-TLRQ"
            },
            "address": {
                "streetAddress": "Caxton House, 6-12 Tothill Street, London, SW1H 9NA",
                "locality": "London",
                "postalCode": "SW1H 9NA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "name": "DWP CD ABBSER Business Services",
                "email": "cdabbser.businessservices@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-for-work-pensions",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthorityCentralGovernment",
                        "description": "Public authority - central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-00512894",
            "name": "Masters of Beckenham Ltd t/a Masters Promotional Vehicles",
            "identifier": {
                "scheme": "GB-COH",
                "id": "00512894"
            },
            "address": {
                "streetAddress": "Units 3-4 North Downs Business Park",
                "locality": "Sevenoaks",
                "postalCode": "TN13 2TL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ46"
            },
            "contactPoint": {
                "email": "david@masterspv.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJCP-7274-TLRQ",
        "name": "Department for Work & Pensions"
    },
    "tender": {
        "id": "C7867",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "DWP Mobile Frontline Vehicles",
        "description": "The Department for Work and Pensions (DWP) is the UK government's biggest public service department responsible for welfare, pensions and child maintenance policy. We administer the State Pension and a range of working age, disability and ill health benefits to over 24 million claimants and customers including some of the most vulnerable in the society. It is the second largest governmental department in terms of employees with over 90,000 staff. The DWP is constantly reviewing its business delivery model to identify potential opportunities to improve engagement with UK citizens to promote DWP services. This service is to support DWP to deliver a trial scheme to trial the use of a mobile frontline office facility which can be deployed into community areas at locations across Great Britain. The supplier will provide a total of 9 vehicles which are fit-out as mobile offices and that are fully maintained in accordance with current UK legislation. These will DWP with a mobile 'office environment' to enable engagement directly with members of the public at a variety of locations within Great Britain (England, Wales and Scotland). The initial term is until 31 March 2026, with options to extend.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "34100000",
                        "description": "Motor vehicles"
                    },
                    {
                        "scheme": "CPV",
                        "id": "50111000",
                        "description": "Fleet management, repair and maintenance services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 1949508,
            "amount": 1624590,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "submissionMethodDetails": "Bidders should access the DWP's e-procurement portal to access the full-set of requirements and to submit any tender. https://www.gov.uk/government/organisations/department-for-work-pensions/about/procurement#esourcing-portal",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-10-06T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-10-17T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 1949508,
                    "amount": 1624590,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Achieving timescales",
                            "description": "The Buyer requires the Supplier to deliver the vehicles to meet the service timelines (note section 2.3 (Delivery Obligations) of Appendix B (The Buyer's detailed requirements (\"Specification\")). Provide the delivery timeline for each vehicle proposed.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Vehicle Planning and Delivery",
                            "description": "The Buyer requires the Supplier to deliver vehicles which meet the Specification, as set out within Appendix B (The Buyer's detailed requirements (\"Specification\")). You are required to clearly demonstrate how you will deliver the Buyer Vehicle orders (in accordance with Appendix B (The Buyer's detailed requirements (\"Specification\"))) to ensure the specified vehicle is delivered to any location within Great Britain to the required date.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Fit Out Planning",
                            "description": "The Buyer requires the Vehicles are fit out with the equipment and fittings in the Specifications (Appendix B (The Buyer's detailed requirements (\"Specification\"))). Describe your proposed approach to fitting out the vehicles, including the interior layout, installation process and sequencing of works. You are required to provide a detailed proposal of what the fit out will look like, with consideration of the vehicles you propose to supply.",
                            "numbers": [
                                {
                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Managing Vehicle Maintenance and Repair",
                            "description": "Outline the processes and repair shop network(s) you have in place to manage Vehicle repairs in order to minimise Vehicle downtime and to meet the Service Levels and KPIs as defined in the Specifications. Refer to sections 2.8 (Service, Maintenance and Repairs), 2.9 (Recovery Services) and section 2.10 (Vehicle Downtime) of Appendix B (The Buyer's detailed requirements (\"Specification\")).",
                            "numbers": [
                                {
                                    "number": 15,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Values",
                            "description": "Model Award Criteria (MAC) 4.1 deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Vehicle Lease Price",
                            "description": "Average lease price of a vehicle over the entire term of the service (including extensions).",
                            "numbers": [
                                {
                                    "number": 25,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Fit Out Price",
                            "description": "The average fit out price of the vehicles.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Vehicle Charges",
                            "description": "The average of Excess Mileage Charge, Monthly SMR Charge, vehicle make Good charge, Deposit, Delivery Charge and Collection Charge.",
                            "numbers": [
                                {
                                    "number": 5,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2025-11-05T00:00:00Z",
                    "endDate": "2026-03-31T23:59:59+01:00",
                    "maxExtentDate": "2028-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Two options to extend by 12 months each. Total extension options is 24 months."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "055348-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/055348-2025",
                "datePublished": "2025-09-10T12:14:51+01:00",
                "format": "text/html"
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        ],
        "contractTerms": {
            "financialTerms": "Payment terms are 30 days from the receipt of a valid, undisputed invoice. Invoicing is variable, with charges such as vehicle lease charges in advance. Other charges, such as service, repair and maintenance, are in arrears."
        },
        "riskDetails": "The DWP is seeking to roll out the service as quickly as possible, given an intial term which expires on 31 March 2026 (with options to extend by up-to 24 months). Therefore it is critical to obtain a service as quickly as possible which is safe, fit for purpose and minimises any vehicle downtime."
    },
    "language": "en",
    "bids": {
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            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
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                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "1"
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        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Mobile Frontline Contracts",
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            "date": "2025-10-17T00:00:00+01:00",
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                "amount": 210622.28,
                "currency": "GBP"
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                {
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                    "name": "Masters of Beckenham Ltd t/a Masters Promotional Vehicles"
                }
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                    "additionalClassifications": [
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                            "scheme": "CPV",
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            "standstillPeriod": {
                "endDate": "2025-10-28T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2025-11-05T00:00:00Z",
                "endDate": "2026-03-31T23:59:59+01:00",
                "maxExtentDate": "2028-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Two options to extend by 12 months each. The total extension options are 24 months."
            },
            "relatedLots": [
                "1"
            ],
            "subcontracting": {
                "subcontracts": [
                    {
                        "id": "1",
                        "mainContractors": [
                            {
                                "id": "GB-COH-00512894",
                                "name": "Masters of Beckenham Ltd t/a Masters Promotional Vehicles"
                            }
                        ],
                        "description": "Freight Transport Association (\"FTA\") T/A Logistics UK Ltd, 5 Lonsdale Gardens, Tunbridge Wells, TN1 1NU Fraikin Ltd, First Floor, 2M, Middlemarch Business Park, Siskin Drive, Coventry, CV3 4FJ"
                    }
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                    "datePublished": "2025-10-20T14:19:13+01:00",
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            ],
            "assessmentSummariesDateSent": "2025-10-17T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-11-04T23:59:59Z",
                    "status": "scheduled"
                }
            ],
            "amendments": [
                {
                    "id": "066749-2025",
                    "description": "Correct the possible extension date. The extension date (using both extension options) is 31/03/2028."
                },
                {
                    "id": "066751-2025",
                    "description": "Correct the possible extension date. The extension date (using both extension options) is 31/03/2028."
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        {
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                "endDate": "2026-03-31T23:59:59+01:00",
                "maxExtentDate": "2028-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "Two options to extend by 12 months each. The total extension options are 24 months."
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                "amountGross": 252746.74,
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                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2025-10-31T00:00:00Z",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "KPI 1 Planned and Unplanned Vehicle Downtime / Maintenance Responsiveness (excluding Accident Repairs)",
                    "description": "Downtime per vehicle per rolling 12-month period",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "KPI 2 Support Request Responsiveness",
                    "description": "% of support requests raised are resolved within SLA.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "SVKPI2 Carbon Reduction plans",
                    "description": "The development and completion of a Carbon Reduction Plan (CRP).",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                        }
                    ]
                },
                {
                    "id": "4",
                    "title": "SVKPI1 Policy Outcome: Effective stewardship of the environment",
                    "description": "MAC 4.1: Additional Environmental Benefits.",
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                            "period": {
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                    ]
                },
                {
                    "id": "5",
                    "title": "KPI 3 Compliance & Documentation",
                    "description": "% of vehicles with up-to-date MOT, road tax, and lease documentation.",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 1
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                    "id": "075315-2025",
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                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
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