Award

Safe Haven Support Service Northumberland and North Tyneside

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 4 releases in its history.

Award

26 Mar 2026 at 09:47

Award

03 Mar 2026 at 13:47

Tender

10 Dec 2025 at 10:47

Planning

11 Sep 2025 at 14:58

Summary of the contracting process

The NHS North East and North Cumbria Integrated Care Board has completed the procurement process for the "Safe Haven Support Service Northumberland and North Tyneside" contract, which falls under the public services category of guidance and counselling. The procurement utilised an open procedure, adhering to the light-touch regime regulations, and centred around ensuring that economic, social, and environmental well-being were considered. The contract period begins on 1 July 2026 and ends on 30 June 2030, with the possibility of extension based on performance metrics. Everyturn Services Ltd was awarded the contract, valued at £3,617,500, as announced in the award notice on 3 March 2026. This contract marks the completion of the tender and award stages, wrapping up the procurement contract notice publication phase following the standstill period.

This tender offers significant business growth opportunities, particularly for larger organisations within the VCSE sector. Given the service category, businesses specialising in guidance and counselling, or those dedicated to support services in the health sector, would find this contract highly attractive. Suppliers capable of delivering high-quality services within the specified region of Northumberland and North Tyneside stand to benefit from enhanced partnerships with NHS frameworks and the ability to showcase their commitment to public service missions. The contract supports inclusivity by permitting an electronic submission method, which streamlines communication and document exchanges, opening up the field for tech-savvy organisations adept in digital service delivery.

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Notice Title

Safe Haven Support Service Northumberland and North Tyneside

Notice Description

NHS North East and North Cumbria Integrated Care Board (the Contracting Authority), have undertaken a procurement to commission a Safe Haven Support Service Northumberland and North Tyneside under NHS Standard Contract within the Northumberland and North Tyneside areas. The contract term is for an initial period of 4 years commencing on 01 July 2026, with an option to extend for a further 12 months at the discretion of the Contracting Authority and subject to satisfactory contractual and financial performance. The publication of this notice marks the conclusion of the Standstill Period following the UK6 Contract award notice on 03 March 2026. This UK7 Contract Details Notice is being published following the completion of the voluntary standstill period and contract award.

Lot Information

Lot 1

Renewal: option to extend for a further 12 months, subject to satisfactory financial and contractual performance and at the discretion of the Contracting Authority.

Planning Information

NENC039- Safe Haven Service Northumberland and North Tyneside - Request for Information - NHS North East and North Cumbria Integrated Care Board NHS North East and North Cumbria Integrated Care Board, (the Contracting Authority), are conducting a Request for Information (RFI) exercise in order to gain a better understanding of the capacity and appetite of the market to deliver NENC039- Safe Haven Service Northumberland and North Tyneside for people within the Northumberland and North Tyneside areas of the ICB footprint. It is anticipated that TUPE may apply to the current service elements for both areas. This is a Procurement Act 2023 intended approach notice. The awarding of this contract is subject to the Procurement Act 2023 and the Procurement Regulations 2024. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this service. It is important to note that this PIN/RFI is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a contract notice is published on Find and Tender on the Central Digital Platform (CDP). It should be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT part of any pre-qualification or selection process. This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest. To register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the e-tender portal: https://health-family.force.com/s/Welcome. Please note that the deadline for RFI responses is 12 noon on Friday 25 September 2025. Please note that all communications and RFI submissions will be conducted via the Atamis e-tender portal only. It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via: Phone number 02922 809277 and by email at support-health@atamis.co.uk The helpdesk is open Monday - Friday between 9am - 5.30pm

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0598d1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027698-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£3,617,500 £1M-£10M
Lots Value
£3,617,500 £1M-£10M
Awards Value
£3,617,500 £1M-£10M
Contracts Value
£3,617,500 £1M-£10M

Notice Dates

Publication Date
26 Mar 20262 weeks ago
Submission Deadline
21 Jan 2026Expired
Future Notice Date
25 Sep 2025Expired
Award Date
2 Mar 20261 months ago
Contract Period
30 Jun 2026 - 30 Jun 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC2 Northumberland, and Tyne and Wear

Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Supplier Information

Number of Suppliers
1
Supplier Name

EVERYTURN SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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