Tender

Libraries Self-Serve Kiosks

MEDWAY COUNCIL

This public procurement record has 1 release in its history.

Tender

15 Sep 2025 at 08:25

UK4 - Tender Notice
Summary of the contracting process

The procurement process is being overseen by Medway Council, based in Chatham, United Kingdom. This tender, titled "Libraries Self-Serve Kiosks," falls under the "goods" industry category, specifically transport equipment and auxiliary products to transportation. The initiative is in the tender stage, inviting submissions for the supply, installation, and maintenance of ten self-service kiosks across nine library sites within the Medway area. The total value of the contract is £42,000, and it covers maintenance, technical support, and warranty services over five years. The deadline for expressions of interest is set for 29th September 2025, with the contract period beginning on 1st December 2025 and ending on 29th November 2030. The procurement is conducted as an open competition below the threshold.

This tender presents significant opportunities for businesses specialising in advanced library technologies, particularly those that can provide long-term maintenance and technical support. Companies with expertise in integrating systems with existing library management software would find this contract compelling. The project prioritises quality, with 85% of the award criteria focused on it, making it critical for contenders to demonstrate both innovation and reliability in their offerings. This opportunity is ideal for businesses aiming to expand their footprint in the UK public library services sector, providing them with a platform to showcase their solutions in a multi-site project.

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Notice Information

Notice Title

Libraries Self-Serve Kiosks

Notice Description

Medway Council's library service provides access to a range of free library and community services through a network of 15 libraries in communities across Medway. Medway Council also operates a home library service to residential care homes or borrowers with limited mobility and has plans to start a pop-up library later this year. Medway Libraries currently provides a counter service for issue and returning stock using Spydus library management system. The Spydus website also allows borrowers to reserve stock without the need of staff intervention. Medway Libraries are looking to install ten self-service library kiosks in nine of its libraries with the aim of reducing demands on counter staff and ease waiting times, enabling staff to spend more time engaging with customers on the library floor. This document invites tenders to supply, install and maintain 10 self-serve kiosks at 9 library sites The contract will also include maintenance, technical support and extended warranty services for 5 years, including initial and ongoing integration and compatibility with our LMS software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0599ea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056420-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

CPV Codes

34000000 - Transport equipment and auxiliary products to transportation

Notice Value(s)

Tender Value
£42,000 Under £100K
Lots Value
£42,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2025 - 29 Nov 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MEDWAY COUNCIL
Contact Name
Mr Vinnie Webb
Contact Email
vincent.webb@medway.gov.uk
Contact Phone
+44 1634

Buyer Location

Locality
CHATHAM
Postcode
ME4 4TR
Post Town
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ41 Medway
Delivery Location
Not specified
Local Authority
Medway
Electoral Ward
Chatham Central & Brompton
Westminster Constituency
Rochester and Strood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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