Notice Information
Notice Title
Appian platform licensing - CMS 2025
Notice Description
Renewal of an existing contract with Appian for the provision of the Appian software platform upon which our Case management system is built.
Lot Information
Lot 1
The Independent Office for Police Conduct (IOPC) has made a strategic investment in the development of its Case Management System (CMS) using the Appian platform. To continue leveraging the benefits of this investment and maximise the return on investment it is essential to maintain access to the Appian software through ongoing licensing. Appian licences are available directly from Appian or through a limited number of partners, with licencing typically bundled with development services. The IOPC has chosen to separate licensing from development to retain flexibility and avoid vendor lock-in. There is an absence of competition offering Appian licensing independently of development services and able to offer a continuation of the same licensing we currently benefit from.
Procurement Information
The Independent Office for Police Conduct (IOPC) proposes a direct award for the renewal of Appian platform licences. This approach is based on a combination of strategic, operational, and commercial considerations that support continuity, value for money, and risk mitigation. 1. Maximising Return on Investment The IOPC has invested significantly in the development of its Case Management System (CMS) on the Appian platform. Continuing with Appian licensing ensures the organisation can fully leverage this investment, avoiding the disruption, cost, and risk associated with migrating to an alternative platform. 2. Direct Relationship with Appian The IOPC has maintained a strong and effective direct relationship with Appian over the past four years. This relationship enables direct engagement for platform and licensing queries, ensuring timely and accurate support. It is unclear whether the same level of responsiveness and direct access would be preserved if licences were procured through a third-party reseller, potentially introducing delays or communication barriers. 3. Separation of Build and Platform Contracts Suppliers that build on the Appian platform typically bundle licensing and development services into a single contract. The IOPC has deliberately avoided this model to reduce dependency on a single supplier. By separating the licensing and build contracts, the IOPC retains the flexibility to change development partners without impacting the licensing arrangement. This approach has proven effective in reducing organisational risk and remains a key principle in the ongoing procurement strategy. 4. Limited Supplier Competition Limits the potential for meaningful competition in the licensing-only market, making a direct award the most practical and commercially sound option. 5. Continuation of Current Contract Terms Appian will continue to offer the existing licensing model. This model is particularly advantageous during periods of organisational growth, as it provides predictable costs and scalability. 6. Operational Continuity Appian underpins critical operational services within the IOPC. Procuring licences directly from the platform vendor ensures continuity of service, avoids compatibility issues, and maintains compliance with existing configurations and support arrangements. 7. Strategic Procurement and Commercial Control Separating the licensing and development contracts allows the IOPC to negotiate each element independently, ensuring better commercial control, transparency, and value for money.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-059c5b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/057386-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Sep 20255 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 17 Sep 20255 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Unsuccessful
- Lots Status
- Cancelled
- Awards Status
- Unsuccessful
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE INDEPENDENT OFFICE FOR POLICE CONDUCT
- Contact Name
- Not specified
- Contact Email
- dorothy.eke@policeconduct.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- E14 4PU
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI42 Tower Hamlets
- Delivery Location
- Not specified
-
- Local Authority
- Tower Hamlets
- Electoral Ward
- Canary Wharf
- Westminster Constituency
- Poplar and Limehouse
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-059c5b-2025-09-17T14:45:04+01:00",
"date": "2025-09-17T14:45:04+01:00",
"ocid": "ocds-h6vhtk-059c5b",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-059c5b",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "Appian platform licensing - CMS 2025",
"status": "unsuccessful",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"mainProcurementCategory": "services",
"description": "Renewal of an existing contract with Appian for the provision of the Appian software platform upon which our Case management system is built.",
"lots": [
{
"id": "1",
"description": "The Independent Office for Police Conduct (IOPC) has made a strategic investment in the development of its Case Management System (CMS) using the Appian platform. To continue leveraging the benefits of this investment and maximise the return on investment it is essential to maintain access to the Appian software through ongoing licensing. Appian licences are available directly from Appian or through a limited number of partners, with licencing typically bundled with development services. The IOPC has chosen to separate licensing from development to retain flexibility and avoid vendor lock-in. There is an absence of competition offering Appian licensing independently of development services and able to offer a continuation of the same licensing we currently benefit from.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"procurementMethodRationaleClassifications": [
{
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"id": "D_OUTSIDE_SCOPE",
"description": "The procurement falls outside the scope of application of the directive"
}
],
"procurementMethodRationale": "The Independent Office for Police Conduct (IOPC) proposes a direct award for the renewal of Appian platform licences. This approach is based on a combination of strategic, operational, and commercial considerations that support continuity, value for money, and risk mitigation. 1. Maximising Return on Investment The IOPC has invested significantly in the development of its Case Management System (CMS) on the Appian platform. Continuing with Appian licensing ensures the organisation can fully leverage this investment, avoiding the disruption, cost, and risk associated with migrating to an alternative platform. 2. Direct Relationship with Appian The IOPC has maintained a strong and effective direct relationship with Appian over the past four years. This relationship enables direct engagement for platform and licensing queries, ensuring timely and accurate support. It is unclear whether the same level of responsiveness and direct access would be preserved if licences were procured through a third-party reseller, potentially introducing delays or communication barriers. 3. Separation of Build and Platform Contracts Suppliers that build on the Appian platform typically bundle licensing and development services into a single contract. The IOPC has deliberately avoided this model to reduce dependency on a single supplier. By separating the licensing and build contracts, the IOPC retains the flexibility to change development partners without impacting the licensing arrangement. This approach has proven effective in reducing organisational risk and remains a key principle in the ongoing procurement strategy. 4. Limited Supplier Competition Limits the potential for meaningful competition in the licensing-only market, making a direct award the most practical and commercially sound option. 5. Continuation of Current Contract Terms Appian will continue to offer the existing licensing model. This model is particularly advantageous during periods of organisational growth, as it provides predictable costs and scalability. 6. Operational Continuity Appian underpins critical operational services within the IOPC. Procuring licences directly from the platform vendor ensures continuity of service, avoids compatibility issues, and maintains compliance with existing configurations and support arrangements. 7. Strategic Procurement and Commercial Control Separating the licensing and development contracts allows the IOPC to negotiate each element independently, ensuring better commercial control, transparency, and value for money."
},
"awards": [
{
"id": "057386-2025-NAT/2025/24-1",
"relatedLots": [
"1"
],
"title": "Appian platform licensing - CMS 2025",
"status": "unsuccessful",
"statusDetails": "unsuccessful"
}
],
"parties": [
{
"id": "GB-FTS-156977",
"name": "The Independent Office for Police Conduct",
"identifier": {
"legalName": "The Independent Office for Police Conduct"
},
"address": {
"streetAddress": "10 South Colonnade, Canary Wharf",
"locality": "London",
"region": "UK",
"postalCode": "E14 4PU",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "dorothy.eke@policeconduct.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.policeconduct.gov.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-161165",
"name": "The Independent Office Police Conduct",
"identifier": {
"legalName": "The Independent Office Police Conduct"
},
"address": {
"streetAddress": "10 South Colonnade, Canary Wharf",
"locality": "London",
"postalCode": "E14 4PU",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-FTS-156977",
"name": "The Independent Office for Police Conduct"
},
"language": "en"
}