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Website Development Project

St. Mary's University, Twickenham

This public procurement record has 2 releases in its history.

Award

12 Jun 2026 at 12:58

UK6 - Contract Award Notice
Tender

19 Sep 2025 at 17:45

UK4 - Tender Notice
Summary of the contracting process

St. Mary's University, Twickenham, has awarded a contract for the redevelopment of its external website to Zengenti Limited. The procurement falls under the services category, specifically related to world wide web site design and operation host services. Located in Twickenham, UK, the University seeks to replace its current Content Management System with a more modern and user-centred digital platform. The project aims to enhance recruitment and engagement while optimising brand positioning. Following a competitive flexible procedure, the award was made with a gross value of £229,500, and covers an initial build period with an operational phase extending for three years, beginning from July 2026. The procurement stage is at the contract award phase, initiated on 22nd May 2026, with the contract period slated to end in July 2030, allowing for potential extensions up to 2032.

Businesses involved in web development, particularly those with experience in higher education or similar sectors, could find substantial growth opportunities through this tender. The project necessitates expertise in user-centred design, personalised content, and seamless system integration, offering an appealing avenue for service providers to align with technological advancements and best practices. Small and medium-sized enterprises (SMEs) that specialise in scalable architecture, future-proof technology, and digital asset management stand to benefit from engaging opportunities with the University. Moreover, companies adept at providing comprehensive support and consultancy services during the operational phase will likely see further advantages, as the contract includes optional retainer services for ongoing development support.

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Notice Information

Notice Title

Website Development Project

Notice Description

St Mary's University, Twickenham ("the University") is seeking to appoint a supplier to redevelop its external website. The aim is to deliver a modern, accessible, and user-centred digital platform that meets the needs of a diverse range of audiences including prospective students, parents, staff, alumni, and commercial partners. The new website will support the University's strategic goals in recruitment, engagement, and brand positioning. It will replace the current Content Management System (CMS) and introduce improved content management, personalisation, integration, and performance capabilities. General Requirements The general requirements for the new website will serve as a critical platform for: * Prospective students (home, international, postgraduate, and online / short courses learners) to explore courses, apply, and engage with the University. * Parents, teachers, and advisors seeking information to support student decision-making. * Commercial clients and business partners exploring opportunities for collaboration. * Alumni, job seekers, and the wider community to stay connected and informed. * Internal users including staff and CMS editors who require a flexible, intuitive, and secure content management experience. The project will deliver a new website built on a modern CMS, with a focus on: * User-centred design and accessibility * Personalised content and marketing automation * Seamless integration with third-party systems (e.g. CRM, course data, event booking) * Scalable architecture and future-proof technology * Improved governance, analytics, and performance After the initial build period of the external website, the project will enter into a subsequent operational period of 3 years for on-going hosting and licensing, with the optional scope of on-going retainer service for development support. There will be an option to extend the operational term for a 2 single-year periods. Project Scope The initial website build scope includes UX discovery (e.g. user research, existing site and content audit, stakeholder engagement), design (e.g. wireframes and prototypes, design system), development, testing, training, content migration (optional), and post-launch support. The internal website (existing staff and student portals) is out of scope for this procurement and will be delivered separately. Detailed specifications will cover the following key features of a new CMS and key project areas: * Development of website templates * Site map, navigation and search * Content creation, update, preview, testing and publishing * Content modelling * Digital asset management * Personalisation * Integration with key systems / platforms * Marketing Automation * Accessibility * SEO * Analytics and report * CMS product UI, access control and governance * Multiple website management * Product roadmap * Hosting * System and security configuration * Data protection * Infrastructure and performance * SaaS cloud configuration * Change control * Operational support * Business continuity * System capacity * Training * Testing * Exit Plan * User policy The project is scheduled to launch the new external website by May 2027, with discovery and implementation phases commencing in April 2026. Further details of the University's requirements will be available to the shortlisted suppliers in Stage 2 - Invitation to Tender.

Lot Information

Lot 1

Renewal: The contract term will be awarded for an initial build period (estimated to be around 14 months according to the project timeline) and a subsequent operational term of 3 years for on-going hosting and licensing, with the option to extend by 2 single-year periods, up to a maximum of 5 years in total for operation.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-059e80
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055682-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72413000 - World wide web (www) site design services

72415000 - World wide web (www) site operation host services

Notice Value(s)

Tender Value
£284,167 £100K-£500K
Lots Value
£284,167 £100K-£500K
Awards Value
£229,500 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jun 20262 months ago
Submission Deadline
3 Oct 2025Expired
Future Notice Date
Not specified
Award Date
22 May 20263 months ago
Contract Period
24 Jul 2026 - 31 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
St. Mary's University, Twickenham
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TWICKENHAM
Postcode
TW1 4SX
Postcode Area
Twickenham
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI75 Hounslow and Richmond upon Thames
Delivery Location
Not specified
Local Authority
Richmond upon Thames
Electoral Ward
South Twickenham
Westminster Constituency
Twickenham

Supplier Information

Number of Suppliers
1
Supplier Name

Zengenti Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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