Award

Docman 10X GP Document Workflow Solution

BUSINESS SERVICES ORGANISATION PROCUREMENT AND LOGISTICS SERVICE

This public procurement record has 2 releases in its history.

Award

24 Sep 2025 at 13:49

UK6 - Contract Award Notice
Award

24 Sep 2025 at 13:36

UK5 - Transparency Notice
Summary of the contracting process

The Business Services Organisation Procurement and Logistics Service, located in Belfast, Northern Ireland, has completed the procurement process for the "Docman 10X GP Document Workflow Solution." This procurement falls under the services industry category, specifically IT services, consulting, software development, internet, and support. The procurement was conducted through a direct method, confirming OneAdvanced Limited as the supplier. The contract, valued at £5,500,000 excluding VAT, is scheduled to run from 3rd November 2025 to 30th March 2029. The agreement enhances GP practices' ability to manage and process documents efficiently, replacing the older Docman7 system with the new Docman10X product. The award notice was published on 24th September 2025, with the standstill period ending on 3rd October 2025, and the contract signature is scheduled for 30th October 2025.

This tender creates significant growth opportunities for businesses specialising in electronic document management and IT solutions, particularly those capable of providing advanced workflow systems integrated with clinical systems. Companies in the technology and healthcare IT sectors can benefit from such opportunities, given the demand for secure, cloud-based solutions that improve document workflow efficiency in healthcare settings. While the direct award method favoured OneAdvanced Limited due to their ownership and sole-provision rights of the Docman10X, this landscape prompts IT firms, especially those focusing on healthcare innovations, to strategically position themselves for future collaborations or competitive tenders.

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Notice Information

Notice Title

Docman 10X GP Document Workflow Solution

Notice Description

Docman 10X is a cloud-based software platform that is fully integrated into the GP clinical systems. Docman 10X manages incoming clinical correspondence, it is accessed entirely through a web browser, providing complete secure access to clinical documents and structured data from anywhere at any time. It is an advanced electronic document management, workflow, and transfer software for GP practices to process inbound and outbound correspondence and to share and manage documents through a related episode of patient care, allowing all users to view and annotate/update documentation with full audit history and version control capabilities. The Docman10X solution utilises Docman Connect to download patient documents, sent by Electronic Document Transfer (EDT) from various sources, but mainly from secondary care to the solution with the functionality to segregate and categorise documents to easily identify all documentation. GP Practice users can workflow documents to other GP Practice users both automatically (via configurable rules) and manually with the capability to enable user access permissions and restrictions based on type of document. This workflow can be configured to match to the practice business processes. All GP Practices in Northern Ireland have a requirement to process inbound documents from Secondary Care relating to their patients. The majority of these documents are sent via Electronic Document Transfer (EDT), documents not sent via EDT or sent from organisations not equipped to be sent via EDT will be sent on paper and these documents will need to be scanned by the practice staff. It is therefore essential for every GP Practice to have an easy to use electronic Document Management solution to enable them to quickly capture, file, workflow, view and process all inbound documents efficiently and safely. The existing Docman7 product is owned by One Advanced, however they allow for approved affiliates to provide and support the Docman 7 product. Docman 7 is currently being delivered and supported by Microtech as an approved affiliate as per DAC13195. However, Docman7 is being withdrawn from the market and One Advanced are the owner and the sole provider for the successor product Docman10X. It is our intention to complete a Direct award to the value of PS5,500,000.00 (exclusive of VAT)

Procurement Information

The existing Docman7 product is owned by One Advanced, however they allow for approved affiliates to provide and support the Docman 7 product. Docman 7 is currently being delivered and supported by Microtech as an approved affiliate as per DAC13195. However, Docman7 is being withdrawn from the market and One Advanced are the owner and the sole provider for the successor product Docman10X. One Advanced do not have any agreement in place for approved affiliates to provide and support the Docman10x product. Therefore Microtech, and other suppliers, will not be able to provide Docman10X.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a130
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059316-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£5,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Sep 20255 months ago
Contract Period
3 Nov 2025 - 30 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BUSINESS SERVICES ORGANISATION PROCUREMENT AND LOGISTICS SERVICE
Contact Name
Not specified
Contact Email
david.hamill@hscni.net
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 8DQ
Post Town
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified
Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
1
Supplier Name

ONEADVANCED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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