Award

Provision for Website Replacement

ROYAL BERKSHIRE FIRE AUTHORITY

This public procurement record has 1 release in its history.

Award

24 Sep 2025 at 14:23

Summary of the contracting process

The Royal Berkshire Fire Authority has completed the procurement process for the "Provision for Website Replacement," aiming to enhance its digital engagement and information distribution to communities in Reading, UK. This project falls under the services industry category and was procured through a limited competition method below the threshold. The process reached the award stage, with Softcat PLC selected as the supplier. Covering the period from 4th August 2025 to 31st October 2028, the contract allows for renewal up to 31st October 2030. The key implementation deadline for the website migration is 1st November 2025, and the main aim is to offer a user-friendly, accessible, and future-proof website solution, complete with improved data sharing and hosting capabilities.

This tender presents substantial business growth opportunities by engaging in the development of an advanced website solution for a prominent public authority. Businesses with expertise in internet or intranet client application development services are well-suited for this project, particularly those providing resilient hosting solutions and industry-leading expert consultations to enhance digital interfaces. Vendors capable of integrating data systems like PowerBi and meeting high accessibility standards are poised to benefit significantly from this engagement, which also involves regular customer success meetings to refine service quality continuously.

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Notice Title

Provision for Website Replacement

Notice Description

Royal Berkshire Fire and Rescue Service (RBFRS) needs to deliver important information to keep its communities safe, as well as engage with different people about the work that it does. RBFRS's website (rbfrs.co.uk) is a key channel for engaging with the public. In 2024, the website was visited by 370,000 people, with a total of 604,000 page views. Due to the end of its current contract, RBFRS is seeking a supplier to host its external website. Due to the timescales associated with the contract, all existing pages and content from the current website will need to be migrated to the new platform. The deadline for implementation of the website is 1ST November 2025. Our objectives are as follows: Create a website that provides communities and wider stakeholders with a wide range of information relating to RBFRS's activities, community safety, careers, governance and events. Provide a user friendly and intuitive system for our teams to use when uploading and editing content on the website. Provide a provision for the hosting of Fire Authority documents on the website. Improve data sharing on the website, with the ability to integrate to other systems, such as PowerBi to display key data for public transparency. Provide accessibility from a range of devices, meeting accessibility standards (Web Content Accessibility Guidelines - WCAG) with testing completed to ensure compliance ahead of the changeover. Provide a resilient capability by partnering with a supplier who can host the new website and provide industry experts to help evolve the application moving forward, therefore providing a future proof solution. Provide data storage, with streamlined and improved archiving and destruction processes, supporting compliance with GDPR and ease of access to information for reporting. Provide the functionality to produce online newsletters, so that RBFRS can produce targeted email communication materials. The procurement process was conducted through a Request for Quotation (RFQ) method, following a quality and price evaluation criterion. In line with procurement procedures, three (3) eligible suppliers were identified and selected to participate. An RFQ pack, containing all relevant specifications and instructions, was sent to the three suppliers via the In-tend portal.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a14b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059346-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72421000 - Internet or intranet client application development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£100,000 £100K-£500K

Notice Dates

Publication Date
24 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
3 Aug 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ROYAL BERKSHIRE FIRE AUTHORITY
Contact Name
Not specified
Contact Email
procurementenquiries@rbfrs.co.uk
Contact Phone
Not specified

Buyer Location

Locality
READING
Postcode
RG31 7SD
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified

Local Authority
West Berkshire
Electoral Ward
Tilehurst Birch Copse
Westminster Constituency
Reading West and Mid Berkshire

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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