Planning

West Midlands Digital Journey Platform (WMDJP)

WEST MIDLANDS COMBINED AUTHORITY

This public procurement record has 2 releases in its history.

Planning

18 Nov 2025 at 10:35

UK2 - Preliminary Market Engagement Notice
Planning

25 Sep 2025 at 13:25

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The West Midlands Combined Authority (WMCA) is in the planning stage for the procurement of the West Midlands Digital Journey Platform (WMDJP), focusing on transforming digital mobility through integrated journey planning and mobile ticketing solutions. This initiative, categorised under the services industry and involving elements of goods supply, is crucial for enhancing public transport systems in the West Midlands region, United Kingdom. The procurement process is part of a preliminary market engagement exercise with critical deadlines, including a milestone by 2 December 2025 for market engagement participation. The product launch is targeted for May 2027, with the procurement legally based on the UK's parliamentary acts (UKPGA 2023/54).

This tender offers a significant opportunity for SMEs and VCSEs in the digital and transport sectors to collaborate with the WMCA on a scalable, secure, and integrated platform for the future of regional transport services. Companies focusing on software solutions, transport ticketing, and information systems are well-suited to compete, as the project requires a comprehensive approach to deliver seamless mobile ticketing and journey planning features. Engaging in this process allows businesses to influence new market solutions and align themselves as key players in the evolution of transport services, thus contributing to substantial business growth through innovation and strategic partnerships.

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Notice Information

Notice Title

West Midlands Digital Journey Platform (WMDJP)

Notice Description

Follow-up Questionnaire Please note: this questionnaire is to follow-up on the previous Preliminary Market Engagement Notice published 25/09/2025. Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA), is seeking to engage with organisations to help shape the future of digital mobility across the region. The project is a key step to support the transformation of mobility through Digital Ticketing & Journey Planning. The West Midlands Digital Journey Platform (WMDJP) aims to deliver a unified, customer-centric solution for journey planning and mobile ticketing that supports WMCA's strategic goals around public transport adoption, bus franchising, and the Local Transport Plan. TfWMs assumed current delivery method is a standalone app retailing mobile ticketing, with journey planning functionality included. The same journey planning functionality would also be available on the TfWM website and be supported by bespoke CRM and back-office functions, to enable effective management of millions of transactions per annum. TfWM's vision is to deliver a platform that: * Provides seamless mobile ticketing and journey planning across multiple transport modes. (For launch this must be ticketing across bus as a minimum) * Integrates real-time data and customer insights * Supports account-based ticketing and CRM functionality * Is scalable, secure, and interoperable with existing infrastructure * Enables future integration with WMCA's strategic CRM and payment systems Product launch is targeted for no later than May 2027. This preliminary market engagement exercise seeks to understand market interest in working with TfWM on this project, gather insights into possible market solutions, help support TfWM develop its requirements, and support the design of a suitable procurement approach. Please note, any information provided as part of this market engagement exercise is for information only and will not be evaluated or form part of any tender process. Participation is voluntary and will not be used to limit competition in any way.

Planning Information

To express and interest and participate in this market engagement, please complete the Microsoft Form (link below): https://forms.office.com/e/gXYTVgUd2H The link may need to be copied into a web browser. It will not be possible to submit your response after midday on 2 December 2025. Please note, any data provided within the Form is for information purposes only and will not be assessed or form part of the tender process. Completion of the form is voluntary and will not be used to limit competition in any way.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a238
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074655-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

48 - Software package and information systems

60 - Transport services (excl. Waste transport)

CPV Codes

34980000 - Transport tickets

48000000 - Software package and information systems

60112000 - Public road transport services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20253 months ago
Submission Deadline
Not specified
Future Notice Date
2 Dec 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST MIDLANDS COMBINED AUTHORITY
Contact Name
Not specified
Contact Email
procurement.team@wmca.org.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England), TLG3 West Midlands
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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