Award

Rail Operating system and Software support

GA TRAINS LIMITED

This public procurement record has 2 releases in its history.

Award

26 Sep 2025 at 13:48

UK6 - Contract Award Notice
Award

26 Sep 2025 at 13:22

UK5 - Transparency Notice
Summary of the contracting process

The procurement process for a "Rail Operating System and Software Support" contract was managed by GA TRAINS LIMITED, based in London, United Kingdom. The procurement falls under the industry category of IT services, specifically consulting, software development, Internet, and support, with delivery locations including regions UKH and UKI. The process involved a direct award to Worldline IT Services UK Limited due to specific technical requirements, as the services are tightly integrated with existing systems. The contract, valued at £2,017,593 with a gross amount of £2,417,511.6, was awarded on 26 September 2025, with a contract period from 13 October 2025 to 12 October 2028. The procurement stage is complete, and the award notice was published on the same date, with a standstill period ending on 7 October 2025.

This tender presents substantial opportunities for businesses involved in IT services, particularly those specialising in consulting and software support. With the procurement method being a direct award due to the unique technological integration required, businesses that excel in bespoke, complex systems interfacing with multiple operational platforms would find this particularly relevant. Although this tender was awarded without competition, understanding such requirements can help companies position themselves for future tenders where they can demonstrate an ability to manage similarly complex projects, potentially leading to growth opportunities in the public utilities sector.

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Notice Information

Notice Title

Rail Operating system and Software support

Notice Description

The following is the list of software modules ("Licensed Software") that are installed, licensed and supported by the Supplier under this Agreement: * Customer Information Systems (CIS) Level 2 Service * CORPUS * GEMINI * Integrale Control - for Stock * Mainframe Connectivity Services * P2 * Rail Ops Hub * Release Management * TDDS * Train Miles * Voyagerplan * Integrale Diagramming * 3rd Party Interfaces

Procurement Information

The suite of Worldline systems directly interface with several other operational systems (including Network Rail systems) and are all necessary for the provision of the passenger rail services from Day 1. The Core Systems can only currently be provided by Worldline and there are no reasonable alternative systems available. Replacement of the Core Systems would require an industry change and take years to implement. Whilst the Additional Systems could be provided by an alternative supplier if separated, they are highly intertwined with the Core Systems and have complex interfaces. In any event the scoping, procurement and implementation timescales to replace the Additional Systems would be between 30-42 months, There are therefore significant technical reasons why only Worldline can supply the required services and competition is absent for the 36 months contract. There are therefore no known reasonable alternative suppliers to the rail industry that could at this time provide all the systems that are required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a34a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060219-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,014,593 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Sep 20254 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Sep 20255 months ago
Contract Period
12 Oct 2025 - 12 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GA TRAINS LIMITED
Contact Name
Not specified
Contact Email
procurement@dftoperator.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1P 4DR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
Vincent Square
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDLINE IT SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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