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Rough Sleeper Service

North Tyneside Borough Council

This public procurement record has 3 releases in its history.

Award

02 Aug 2026 at 17:02

UK6 - Contract Award Notice
Tender

17 Jun 2026 at 14:34

UK4 - Tender Notice
Planning

29 Sep 2025 at 15:09

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

North Tyneside Borough Council and Northumberland County Council jointly procured rough sleeper services across North Tyneside and Northumberland. The service covers responses to reports of rough sleeping, verification and support visits, proactive visits to known hotspot areas, and assertive outreach for people sleeping rough or placed in temporary accommodation, including under the Severe Weather Emergency Protocol. It also includes providing and managing ‘Somewhere Safe To Stay’ temporary accommodation, with support for residents. This accommodation element is limited to North Tyneside and rough sleepers within North Tyneside. The requirement is a health and social work service, including homelessness support, outreach, temporary accommodation management and related resident support.

The procurement is complete and was run as an above-threshold open procedure under the PA2023 Open Process. Three bids were received and all three reached the final stage; two final-stage bidders were SMEs. One award is pending to THE CYRENIANS LTD, dated 31 July 2026, at £525,000 net (£630,000 gross). The contract period is 1 September 2026 to 31 August 2029, with a possible one-year extension plus a further one-year extension, giving a maximum period to 31 August 2031. The award followed evaluation based entirely on quality: mobilisation plan 15%, resource management 20%, staff model and workforce development 10%, service delivery 20%, performance management 15%, governance and compliance 10%, and social value 10%.

This outcome demonstrates demand for an established homelessness-support provider able to operate across two local authority areas and combine rapid response with sustained outreach. Credible competitors would need practical experience verifying rough-sleeping reports, visiting hotspot locations, engaging people who may be hard to reach, and supporting residents in temporary accommodation. They would also need the operational capacity to provide and manage a Somewhere Safe To Stay scheme in North Tyneside, including support for people placed under emergency severe-weather arrangements. The evaluation shows that future competitors should be able to present a detailed mobilisation approach, disciplined resource management, a robust staffing and workforce-development model, measurable service and performance management, strong governance and compliance, and a clear social-value contribution. The competition also shows that smaller organisations can participate in this requirement.

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Notice Information

Notice Title

Rough Sleeper Service

Notice Description

Procured under the PA2023 Open Process. North Tyneside Council and Northumberland County Council are committed to delivering positive outcomes for homeless households. The Service is for the provision of: * A response to reports of rough sleeping across Northumberland and North Tyneside, with verification and support visits completed; * Proactive visits to key hotspot areas across North Tyneside and Northumberland, which are known to rough sleepers; * Assertive outreach support for people sleeping rough in North Tyneside and Northumberland and for rough sleepers who meet the criteria and are placed in temporary accommodation, including, but not limited to, those placed under the Severe Weather Emergency Protocol (SWEP); and * The provision and management of 'Somewhere Safe To Stay' (SSTS) temporary accommodation, including support to residents within the scheme. SSTS is to only be provided within the North Tyneside area and for rough sleepers within North Tyneside. Value of Contract is PS525,000

Lot Information

Lot 1

Renewal: Extension will be made on a 1 year plus 1 year. Total extension 2 years.

Planning Information

Expressions on Interest to be submitted via the OPEN portal reference number OPEN20251689 - Rough Sleeper Services. Event will be conducted via teams on 7th October 2025 at 2.00pm. The event will provide suppliers with information regarding current scope and procurement process and will allow suppliers to submit ideas of what should be included within the scope.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a42f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072962-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£525,000 £500K-£1M
Lots Value
£525,000 £500K-£1M
Awards Value
£525,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Aug 20263 weeks ago
Submission Deadline
13 Jul 2026Expired
Future Notice Date
7 Oct 2025Expired
Award Date
31 Jul 20263 weeks ago
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Tyneside Borough Council
Additional Buyers

Northumberland County Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORPETH
Postcode
NE27 0BY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC21 Northumberland, TLC22 Tyneside
Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Supplier Information

Number of Suppliers
1
Supplier Name

THE CYRENIANS LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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