Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework

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    "id": "ocds-h6vhtk-05a6d1-2026-05-12T17:08:32+01:00",
    "date": "2026-05-12T17:08:32+01:00",
    "ocid": "ocds-h6vhtk-05a6d1",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PMPB-8772-VYWM",
            "name": "Durham County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMPB-8772-VYWM"
            },
            "address": {
                "streetAddress": "Corten House, Dunholme Close",
                "locality": "Durham",
                "postalCode": "DH1 5WB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKC14"
            },
            "contactPoint": {
                "email": "corporate.procurement@durham.gov.uk"
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            "details": {
                "url": "http://www.durham.gov.uk/",
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                        "description": "Public authority - sub-central government"
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    ],
    "buyer": {
        "id": "GB-PPON-PMPB-8772-VYWM",
        "name": "Durham County Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Market engagement questionnaire for completion and return by Providers which can be accessed at www.open-uk.org under the title Preliminary Market Engagement (PME) for the re-procurement of Community Based Services for people with a learning disability, mental health needs, and/or autism. In addition , two support sessions, on Teams, in early November designed to remove barriers for SMEs, support users in the use of OPEN, CDP and the inclusion of social value in DCC procurements. Further detail can be found within the PME documents published on the OPEN portal.",
                "dueDate": "2025-10-17T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "061719-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/061719-2025",
                "datePublished": "2025-10-02T13:41:24+01:00",
                "format": "text/html"
            },
            {
                "id": "009782-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/009782-2026",
                "datePublished": "2026-02-04T09:46:30Z",
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    "tender": {
        "id": "002705",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework",
        "description": "Durham County Council (the Council) has a duty to provide services for vulnerable residents who are eligible for care and support according to the national criteria introduced by the Care Act 2014. The Council is seeking multiple providers that can provide the below named services. This is a flexible Framework where bidders may bid at any time. However, at the sole discretion of the Council, it may close the Framework should the Council deem they have sufficient providers to meet demand. The Council has the discretion to both open and close selected Lots and not all Lots should it choose to. The opportunity is divided into four Lots as detailed below: Lot 1: Learning Disability Standard Care Lot 2: Learning Disability Enhanced Care Lot 3: Mental Health Standard Care Lot 4: Mental Health Enhanced Care Bidders can bid for up to and including all 4 Lots and be awarded a Contract for up to and including all 4 Lots. Further details of the requirements are set out in the tender documents, which can be accessed free of charge, at www.open-uk.org using reference OPEN2026294. The Framework does not include any guarantee of any minimum volume of services, or any minimum expenditure. Furthermore, appointment under the Framework does not constitute a commitment by the Council, or any other contracting authority to the exclusive use of the Framework or an individual supplier for such requirements. Permitted modifications - The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation): -changes to the nature, scope, model or volume of Supported Living Services; -shifts in local and national health, care and wellbeing priorities; -changes in service user needs, complexity and demand; -amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC14",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                    {
                        "region": "UKC14",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKC14",
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                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
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                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
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                        "country": "GB",
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            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
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                        "region": "UKC14",
                        "country": "GB",
                        "countryName": "United Kingdom"
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                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC14",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "4"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "isOpenFrameworkScheme": true,
                "method": "withAndWithoutReopeningCompetition",
                "type": "closed",
                "description": "The operation for this Framework will follow service user choice, whereby an individual is given choice and control in selecting their own services. If the service user or his/her representative identifies a specific organisation to provide Services, the Council will approach that organisation directly. In such a case, the Provider will be required to accept the instructions for the service user (unless it has very compelling reasons not to do so) and shall not be entitled to charge more than the maximum prices indicated elsewhere within the tender documents. Direct Award (Standard call off) Where a Service is required, the Council can approach the most suitable Provider for the Service required and confirm with the Provider that the Provider is able to provide the service required within the timescales. The prices confirmed by the Provider in its tender response will be the price for the services. Suitability of the Provider will be determined by the individual factors which could include (in no particular order): Service user or representative's choice/professional judgement Social Worker / Care Coordinator / Nurse advice / Court Judgement Appropriateness of service delivery provision Geography (This is not an exhaustive list). Call Off Competition (Competed call off) The Council may decide to run a call off competition involving the organisations who are on the Framework for the relevant Lot and able to provide the required services. In running any competition between some or all organisations on the Framework for a particular Lot, the Council will set out the required qualitative criteria which may from time to time take into account any expressed wishes and best interests of the service user and/or his/her family and/or other representatives. This will be detailed at each individual procurement exercise. The Council will evaluate all bids on relevant qualitative criteria indicated at the time and based on the prices submitted during the bidding process for the Framework (Pricing Schedule). In exceptional cases only the Council may run a mini competition exercise on a price/quality basis, with relative percentages indicated at the time of call off. The Provider who submits the most advantageous bid will be awarded the Call-Off Contract.",
                "openFrameworkSchemeEndDate": "2035-03-31T23:59:59+01:00"
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        },
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            {
                "id": "1",
                "suitability": {
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                    "vcse": true
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                    "startDate": "2026-07-13T00:00:00+01:00",
                    "endDate": "2031-03-31T23:59:59+01:00",
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                },
                "status": "active",
                "title": "Learning Disability Standard Care",
                "description": "Services for people with Learning Disabilities, including those with physical disabilities or associated health needs. This can include those with health conditions ranging from diabetes and epilepsy to profound and multiple Learning Disabilities and will require Providers to be experienced in multi-agency working with health professionals to deliver care plans, use of specialist equipment and moving and handling. This may include supporting people with behavioural needs on occasions, which may or may not require additional support from specialist services in relation to their Learning Disability, forensic care needs, personality disorder or Autism. Providers will be expected to embed Positive Behavioural Support (PBS) and pro-active support strategies into care delivery.",
                "value": {
                    "amountGross": 121472114,
                    "amount": 101226762,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Essential Pass/Fail Criteria 1 x Overarching Technical Question - Pass/Fail Criteria 1 x Lot specific Technical Question - Pass/Fail Criteria Tender documents providing additional information can be found at www.open-uk.org",
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                            "type": "price",
                            "name": "Price",
                            "description": "Pass/Fail"
                        },
                        {
                            "type": "quality",
                            "name": "Technical Questions",
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                    ]
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2 x 24 month extension periods are available subject to performance, funding and commissioner approval."
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            },
            {
                "id": "2",
                "title": "Learning Disability Enhanced Care",
                "description": "Services for people with a Learning Disability that also present with regular or frequent behaviours that challenge and have complex needs. In addition to the requirements within Lot 1, depending on the needs of the client, Providers will demonstrate skills and competencies which may include specific experience and skill level in relation to Autism, mental health/personality disorder and/or forensic care needs that present with high risks and significant behaviours that challenge. Providers will embed Positive Behavioural Support (PBS) and pro-active support strategies into care delivery as well as reactive physical interventions as needed by appropriately trained staff. This service requires Providers to be able to work collaboratively with a range of agencies to comply with the Home Office and/or other statutory restrictions and would typically include involvement in multi-agency partnerships which may include the Police and community-based forensic support teams (NHS).",
                "status": "active",
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                },
                "awardCriteria": {
                    "weightingDescription": "Essential Pass/Fail Criteria 1 x Overarching Technical Question - Pass/Fail Criteria 1 x Lot specific Technical Question - Pass/Fail Criteria Tender documents providing additional information can be found at www.open-uk.org",
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                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Pass/Fail"
                        },
                        {
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                            "name": "Technical Questions",
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                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-13T00:00:00+01:00",
                    "endDate": "2031-03-31T23:59:59+01:00",
                    "maxExtentDate": "2035-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "2 x 24 month extension periods are available subject to performance, funding and commissioner approval."
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            },
            {
                "id": "3",
                "title": "Mental Health Standard Care",
                "description": "Services for people with Mental Health needs. Providers will demonstrate relevant experience of providing support to people with Mental Health issues and will have a range of policies and procedures to address issues including communication, decision making within the framework of the Mental Capacity Act (2005) and safeguarding. They will also demonstrate an understanding of both common Mental Health disorders such as depression and anxiety and severe mental illness typically involving psychosis e.g. schizophrenia or bipolar and interventions and approaches that can be used when working alongside service users to help them develop and maintain independence. Providers need to be experienced in multi-agency working with health and other professionals to deliver care plans. This may include supporting people with behavioural needs on occasions, which may or may not require additional support from specialist services.",
                "status": "active",
                "value": {
                    "amountGross": 52059477,
                    "amount": 43382898,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Essential Pass/Fail Criteria 1 x Overarching Technical Question - Pass/Fail Criteria 1 x Lot specific Technical Question - Pass/Fail Criteria Tender documents providing additional information can be found at www.open-uk.org",
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                        {
                            "type": "price",
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                "suitability": {
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                "contractPeriod": {
                    "startDate": "2026-07-13T00:00:00+01:00",
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                "hasRenewal": true,
                "renewal": {
                    "description": "2 x 24 month extension periods are available subject to performance, funding and commissioner approval."
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            },
            {
                "id": "4",
                "title": "Mental Health Enhanced Care",
                "description": "Services for people with Complex Mental Health needs that also present with regular or frequent behaviours that challenge. In addition to the requirements within Lot 1, depending on the needs of the service user, Providers will be expected to demonstrate skills and competencies which may include specific experience in relation to Autism, personality disorder, forensic care needs, substance misuse issues and behaviours that challenge on a regular or frequent basis. Providers will need to be experienced in delivering services to people with a high level of mental health needs who might otherwise be in hospital or residential care. This may include specific approaches for young people with multiple intertwined complex issues and challenges e.g. trauma, substance misuse, self-harm, neurodevelopmental disorders, homelessness, offending and poor education stemming from adverse childhood experiences (ACEs) like abuse, neglect, poverty or discrimination, requiring coordinated holistic care in partnership with other services. Providers will need to demonstrate positive, evidence based, person-centred approaches to minimise harmful behaviours and ensure safety for both individuals and staff, while helping them prepare for adulthood and develop life skills/independence This service requires Providers to be able to work collaboratively with a range of agencies to comply with the Home Office and/or other statutory restrictions and would typically include involvement in multi-agency partnerships which may include the Police and community-based forensic support teams (NHS).",
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                },
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                "renewal": {
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