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Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework

Durham County Council

This public procurement record has 4 releases in its history.

Award

29 Jul 2026 at 18:04

UK6 - Contract Award Notice
Tender

12 May 2026 at 17:08

UK4 - Tender Notice
PlanningUpdate

04 Feb 2026 at 09:46

UK2 - Preliminary Market Engagement Notice
Planning

02 Oct 2025 at 13:41

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Durham County Council procured a supported living services framework for vulnerable residents with learning disabilities, mental health needs and/or autism. The services cover standard and enhanced support under four areas: learning disability standard care, learning disability enhanced care, mental health standard care and mental health enhanced care. Delivery is across County Durham. The framework is intended to support people eligible for care and support under the Care Act 2014, with service users or their representatives able to exercise choice and control over the organisation providing their care. It is a health and social work services requirement (CPV 85000000), managed by Durham County Council. The Council sought multiple providers and can use direct selection or competition between appointed providers for individual care requirements.

This procurement has reached award stage following an open procedure. The framework was divided into four completed lots. The estimated values were £121,472,114 gross for learning disability standard care, £121,472,114 gross for learning disability enhanced care, £52,059,477 gross for mental health standard care and £52,059,477 gross for mental health enhanced care. Awards dated 23 July 2026 appointed 63 providers, including 360 Supported Living Limited, Akwaaba Care and Support, Alpha Health & Social Care Services, Angel Care Staffing and many other care providers. Each award is recorded at £289,219,320 gross and must not be treated as a combined total. The contract period runs from 1 August 2026 to 31 March 2031, with possible extension periods up to 31 March 2035. Price and technical questions were assessed on a pass/fail basis.

This opportunity demonstrates substantial and sustained demand from Durham County Council for supported living providers serving people with learning disabilities and mental health needs. The appointed supplier group includes both large organisations and many SMEs, and all four lots were identified as suitable for SMEs and voluntary, community or social enterprises. Credible competitors would therefore need to provide regulated, person-centred supported living care, with the operational capacity to serve standard or enhanced needs across County Durham. They would also need to respond clearly to overarching and lot-specific technical requirements, maintain reliable staffing and service delivery, and offer prices that meet the Council’s requirements. Providers should be able to work within service-user choice, respond to individual placement needs, and participate in direct awards or competed call-offs when selected.

How relevant is this notice?

Notice Information

Notice Title

Supported Living Support Services for People with Learning Disabilities or Mental Health Needs Framework

Notice Description

Durham County Council (the Council) has a duty to provide services for vulnerable residents who are eligible for care and support according to the national criteria introduced by the Care Act 2014. The Council is seeking multiple providers that can provide the below named services. This is a flexible Framework where bidders may bid at any time. However, at the sole discretion of the Council, it may close the Framework should the Council deem they have sufficient providers to meet demand. The Council has the discretion to both open and close selected Lots and not all Lots should it choose to. The opportunity is divided into four Lots as detailed below: Lot 1: Learning Disability Standard Care Lot 2: Learning Disability Enhanced Care Lot 3: Mental Health Standard Care Lot 4: Mental Health Enhanced Care The Framework does not include any guarantee of any minimum volume of services, or any minimum expenditure. Furthermore, appointment under the Framework does not constitute a commitment by the Council, or any other contracting authority to the exclusive use of the Framework or an individual supplier for such requirements. Permitted modifications - The Council anticipates that changes may be required to reflect evolving service needs and external drivers. These may include (without limitation)changes to the nature, scope, model or volume of Supported Living Services; shifts in local and national health, care and wellbeing priorities; changes in service user needs, complexity and demand; amendments to statutory duties, regulatory requirements, inspection regimes or best practice guidance

Lot Information

Learning Disability Standard Care

Renewal: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.

Learning Disability Enhanced Care

Renewal: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.

Mental Health Standard Care

Renewal: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.

Mental Health Enhanced Care

Renewal: 2 x 24 month extension periods are available subject to performance, funding and commissioner approval.

Planning Information

Market engagement questionnaire for completion and return by Providers which can be accessed at www.open-uk.org under the title Preliminary Market Engagement (PME) for the re-procurement of Community Based Services for people with a learning disability, mental health needs, and/or autism. In addition , two support sessions, on Teams, in early November designed to remove barriers for SMEs, support users in the use of OPEN, CDP and the inclusion of social value in DCC procurements. Further detail can be found within the PME documents published on the OPEN portal.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a6d1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071928-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£289,219,320 £100M-£1B
Lots Value
£289,219,320 £100M-£1B
Awards Value
£289,219,320 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20261 months ago
Submission Deadline
11 Jun 2026Expired
Future Notice Date
Not specified
Award Date
23 Jul 20261 months ago
Contract Period
1 Aug 2026 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
63
Supplier Names

360 SUPPORTED LIVING LIMITED

AKWAABA CARE AND SUPPORT LTD

Alpha Health & Social Care Services Ltd

Angel Care Staffing Ltd

ANGELS CARE SOLUTIONS LIMITED

Arthur Morrison Ltd

BENJI LIFECARE LTD

BLACK HORSE CARE LIMITED

BLOSSOM CARE AND SUPPORT LTD

BREEZE SUPPORT SOLUTIONS LTD

BRIGHTWAYCAREAGENCY LTD

Brisca Healthcare Ltd

CEL Homecare Limited

CLASSIC RESOURCESUK LTD

Community Integrated Care

COMPASSIONATE CARE & SUPPORT (NORTH EAST) LIMITED

COYLE PERSONNEL LIMITED

Creative Support

CYGNET HEALTH UK LIMITED

Deaconstar Ltd

EASTON CARE LTD

ELIZABETH ROSE CARE LIMITED

Essential Care and Support Ltd

ETHICARE (DURHAM) LTD

EVEN CARE LTD

EXCELLENCE HOME CARE LTD

FAMILY'S CARE LIMITED

Flexible Support Options Limited

FLEXNCARE LIMITED

FORTIX LTD

GOLDEN SQUARE HEALTHCARE LIMITED

GRACESHOPE LIMITED

Gray Healthcare Limited

GUARDIAN ALLIANCE HEALTH CARE SERVICES LTD

GUARDIAN HEALTHCARE SERVICES LTD

Heathcotes Care Limited

HIGHLEA CARE LIMITED

Homecare Direct Limited

JABACARE LIMITED

KADMIEL PROJECTS LIMITED

Lifeways Community Care

MidCo Care Limited

NEW VISION CARE SERVICES LIMITED

NORTHERN ANGELS CARE LTD

One Call Care Solutions Limited

PEGASUS CARE HOMES LIMITED

POSITIVE CARE AND SUPPORT LTD

Potensial Limited

PROCLASS HEALTHCARE SOLUTIONS LIMITED

QUALITA HEALTHCARE & RECRUITMENT LTD

Quality + Care Solutions Ltd

SAEN EL-TARA

SCOPE CARE SERVICES LTD

SECOND TO NONE CARE LIMITED

SUPPORTIVE BRIDGE LTD

Swanton Care and Community

TAILORED FAMILY SUPPORT LTD

TENDA HANDS HOMECARE LTD

The Ark Care Principles

My Homecare Assistance Ltd

Thera North

Trinity Plus Healthcare Services Ltd

NORTHERN LIFE CARE LIMITED

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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