Tender

Provision of Travel and Transport Bookings

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Tender

03 Oct 2025 at 14:50

Summary of the contracting process

The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has initiated an open tender process for the "Provision of Travel and Transport Bookings." This procurement process, classified under the services category, invites qualified providers to manage and coordinate travel logistics for the Cardiff and Vale University Health Board (CVUHB). It encompasses national and international travel management, with delivery occurring within the United Kingdom, particularly noted in the UKL22 region. Key dates to note include a tender submission deadline on 6th November 2025 and an enquiry period ending on 30th October 2025. The contract, valued at GBP 2,880,000, is planned to commence on 2nd December 2025 and will run until 30th November 2030, with possible extensions until November 2033 under Welsh devolved regulations. The tender utilises the eTenderWales platform for electronic submissions, with the tender awarded in December 2025.

This opportunity presents significant growth potential for businesses within the travel and transport sector, especially those capable of offering comprehensive logistical coordination services under the agreement valued at GBP 2,400,000. Suitable providers will be those that can demonstrate technical knowledge, and financial capability and are aligned with the Crown Commercial Service framework requirements. The contract seeks to ensure value for money and align with CVUHB’s travel policies, prioritising efficient and adaptive travel solutions. Small and medium-sized enterprises (SMEs) are particularly encouraged, as the procurement process highlights the importance of flexibility and responsiveness in handling travel challenges, thereby potentially positioning businesses to expand their portfolios and gain experience in handling complex logistical demands.

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Notice Title

Provision of Travel and Transport Bookings

Notice Description

CVUHB is seeking a professional provider to manage all aspects of travel and transport logistics. The provider will be responsible for booking and coordinating national and international travel, arranging local transport within the UK, and offering responsive support throughout the travel process. The service must be efficient, cost-effective, and fully compliant with CVUHB's travel policies. Scope of Work: The appointed provider will oversee the full range of travel logistics, including booking international and domestic flights for authorised travellers. They will also arrange train and coach travel for journeys within the UK, and coordinate airport transfers, hotel-to-venue shuttles, and other local transport needs. All travel must be planned in accordance with CVUHB's policies, ensuring value for money and accommodating any special requirements. These may include accessibility needs, dietary considerations during transit, and baggage allowances for medical or research equipment. The provider will offer a dedicated point of contact for travel-related queries, including last-minute changes or cancellations. They will work closely with CVUHB staff to manage travel approvals, documentation, and itinerary planning. Clear and consolidated travel itineraries must be provided to all travellers in advance. In the event of travel disruptions, the provider will be expected to respond promptly, offering re-booking options and alternative arrangements to minimise any impact on CVUHB's operations. Output Required: The appointed provider will be expected to deliver a range of outputs that ensure transparency, efficiency, and ease of coordination across all travel activities. For every individual and group journey, the provider must produce comprehensive travel itineraries that clearly outline all segments of the trip, including departure and arrival times, transport modes, accommodation details, and any relevant instructions or contact information. In addition to itineraries, the provider must supply formal booking confirmations for all flights, train journeys, and local transport arrangements. These confirmations should be timely, accurate, and accessible to both the traveller and relevant CVUHB administrative staff. To support financial oversight and demonstrate value for money, the provider must maintain a documented record of all travel-related costs. This should include a breakdown of expenses per trip, as well as any savings achieved through negotiated rates, group bookings, or policy-compliant alternatives. These records will be used to monitor budget adherence and inform future travel planning.

Lot Information

Lot 1

Renewal: Primary contract period:1st December 2025 - 30th November 2030 Extension period 1: 1st December 2030 - 30th November 2031 Extension period 1: 1st December 2031 - 30th November 2032 Extension period 1: 1st December 2032 - 30th November 2033

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a830
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062269-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

60 - Transport services (excl. Waste transport)


CPV Codes

55110000 - Hotel accommodation services

60000000 - Transport services (excl. Waste transport)

Notice Value(s)

Tender Value
£2,400,000 £1M-£10M
Lots Value
£2,400,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20254 months ago
Submission Deadline
6 Nov 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Dec 2025 - 30 Nov 2030 4-5 years
Recurrence
2032-11-30

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Lowri Crossman
Contact Email
lowri.crossman@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Open Contracting Data Standard (OCDS)

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