Award

Consumer confidence in drinking water

DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS

This public procurement record has 2 releases in its history.

Award

27 Nov 2025 at 16:23

Tender

07 Oct 2025 at 14:51

Summary of the contracting process

The Department of Environment, Food and Rural Affairs (DEFRA), a central government public authority, has completed a procurement process titled "Consumer confidence in drinking water" under the industry category of "Research and development consultancy services." The contract, focused on protecting and promoting public confidence in the quality and safety of drinking water, ran through open competition and involved extensive research to understand public perception issues in England and Wales. Awarded to ICF Consulting Services Limited, a large consultancy firm, the contract commenced on 8th December 2025, scheduled to run until 8th December 2026 with an optional three-month extension. Key dates during the tendering phase included its opening on 7th October 2025 and closure for submissions by 3rd November 2025.

This tender presents substantial opportunities for businesses within the consultancy and research sectors, particularly those capable of providing insights into public opinion and communication strategies. Companies engaged in research and development, particularly with expertise in environmental concerns and public policy, are well-suited to pursue similar opportunities. The project primarily seeks firms with the ability to compile robust evidence bases and develop strategic communication plans to enhance public understanding and trust in essential services, facilitating business growth aligned with policy-driven research initiatives. SMEs and VCSEs were encouraged to participate, outlining a commitment to inclusive procurement practices.

How relevant is this notice?

Notice Information

Notice Title

Consumer confidence in drinking water

Notice Description

Research aims One of DWI's core objectives is to protect and promote public confidence in the quality and safety of drinking water. Recent political, media and environmental pressures have highlighted the need for a robust evidence base to better understand what drives public perception in this space and what DWI's role should be in communicating risk and assurance. This research will investigate the factors influencing consumer confidence in drinking water in England and Wales, and how DWI's communications strategy might evolve to effectively support its statutory and non-statutory responsibilities. It will help answer questions such as: * What are the public's current views on drinking water quality? * What drives or reduces trust in drinking water specifically, independent of broader industry issues? * What role can or should DWI play in informing, reassuring and correcting public narratives? Background Surveys by Ofwat and

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05a9cf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/077839-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services


CPV Codes

73200000 - Research and development consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£51,675 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20251 weeks ago
Submission Deadline
3 Nov 2025Expired
Future Notice Date
Not specified
Award Date
26 Nov 20252 weeks ago
Contract Period
8 Dec 2025 - 8 Dec 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Contact Name
DEFRA
Contact Email
procurement@defra.gov.uk
Contact Phone
03459 335577

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ICF CONSULTING SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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