Planning

Request for Information for Ticketing Solution/Service

CORPORATE OFFICER OF THE HOUSE OF COMMONS

This public procurement record has 2 releases in its history.

Planning

16 Mar 2026 at 10:45

UK2 - Preliminary Market Engagement Notice
Planning

10 Oct 2025 at 10:27

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Corporate Officer of the House of Commons is planning a public procurement for a new ticketing solution, aiming to enhance the booking experiences for tours and events at the UK Parliament. The project involves a Request for Information (RFI) exercise to gather feedback on draft requirements related to booking, ticketing, and visitor experience management. This engagement stage, planned to begin in mid-March 2026, will help shape the procurement strategy and refine the tender requirements. Those interested are encouraged to express early interest to be involved in the RFI process by registering via the UK Parliament's eSourcing Portal by 30 March 2026. Additionally, related supplier events are planned for November 2025 to further understand market offerings.

This procurement process presents significant business opportunities for companies specialising in information technology services or strategic review and planning services. Small and medium-sized enterprises (SMEs), as well as voluntary, community and social enterprises (VCSEs), can take advantage of the ambitions of the UK Parliament to bring enhanced accessibility and visitor interaction through innovative solutions. With an estimated budget of £500,000 to £1,000,000, businesses that can offer commercial off-the-shelf solutions tailored to public needs, including integration and support services, may find this an ideal occasion to grow and reach a prominent government clientele.

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Notice Information

Notice Title

Request for Information for Ticketing Solution/Service

Notice Description

UK Parliament is shortly going to be conducting a Request for Information exercise to obtain feedback from prospective Bidders on the Authority's proposed service model and commercial approach. The information gathered from this exercise will inform the Authority's procurement strategy and enable the refinement of requirements such that when the tender is launched (targetting Summer 2026), prospective Bidders can be prepared for the opportunity, and can submit a competitive tender response.

Planning Information

The Authority shall shortly be conducting an RFI exercise to obtain feedback on the draft requirements and commercial approach for a new Ticketing Solution and/or Service. An RFI questionnaire is intended to be launched in mid-March (w/c 16th March), and will invite feedback on the following: 1. Booking, Ticketing and Visitor Experience 2. Event and Lifecycle Management 3. Payments and Financial Integrations 4. Managing Visitor Relationships 5. Data Analytics and Reporting Whilst this RFI is not due to be launched until mid-March, the Authority is inviting early expressions of interest to receive the RFI. To register your interest in this RFI, please ensure you have an account on the Authority's eSourcing Portal (https://atamis-ukparliament.my.site.com/s/Welcome), and contact dellJB@parliament.uk to register your early interest in this RFI. The deadline for registration is 17:00 on Monday 30th March.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ac91
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023374-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222000 - Information systems or technology strategic review and planning services

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
3 Aug 20264 months to go
Award Date
Not specified
Contract Period
31 Oct 2026 - 30 Oct 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CORPORATE OFFICER OF THE HOUSE OF COMMONS
Additional Buyers

CORPORATE OFFICER OF THE HOUSE OF LORDS

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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