Planning

Ticketing Solution

CORPORATE OFFICER OF THE HOUSE OF COMMONS

This public procurement record has 1 release in its history.

Planning

10 Oct 2025 at 10:27

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Corporate Officer of the House of Commons, in conjunction with the Corporate Officer of the House of Lords, is seeking to procure a new ticketing solution through a Commercial Off The Shelf (COTS) approach. The procurement initiative, currently in the planning stage, aims to facilitate tours and events at the UK Parliament. Falling under the services category, this procurement invites participation from interested suppliers in a market engagement event scheduled for 11th or 12th November 2025. The event might be held either in person at the Parliamentary estate or remotely, with the deadline to register by 14:00hrs on 24th October 2025. The budget is estimated between £500,000 to £1,000,000, and the contract period is anticipated to commence on 11th January 2027 and potentially extend until 12th January 2032.

This procurement presents a substantial opportunity for businesses specialising in information systems and technology strategic planning, as well as information technology services. Companies that can provide robust online and onsite ticketing solutions, along with support, hosting, and integration options, especially those catering to both small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), will find this tender particularly suited to their capabilities. This initiative supports businesses in enhancing their profile through partnership with a prestigious national institution, potentially increasing their credibility and visibility in the sector.

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Notice Information

Notice Title

Ticketing Solution

Notice Description

The Corporate Officer of the House of Commons and the Corporate Officer of the House of Lords (acting jointly) invite interested suppliers to submit a request to participate in a supplier day for a Commercial Off The Shelf (COTS) solution to deliver a new ticketing solution for tours and events. As a World Heritage site and the home of UK democracy, Parliament places huge importance on being accessible to all, through a wide range of channels. Both the House of Commons and the House of Lords have ongoing strategic aims to engage the public with Parliament's role and work. We have an ambition to include (but not limit to) the booking solution to the following services: - paid for visits including tours and events at UK Parliament https://www.parliament.uk/visiting/ - "inside Uk Parliament tours (a free offering to UK residents) - internal events at UK Parliament. The contract should include but is not limited to: - online and onsite ticketing and reporting - support services - hosting options - integration options (for example with a visitor management system) - hardware ( such as card payment devices for in person payment) Please note: we have recently migrated our educational visit and tour bookings to a Dynamics 365 platform. This user journey is therefore not within scope. The procurement route is still being considered. The estimated budget is PS500,000 - PS1,000,000 In order to assist in understanding the market, the Authority is holding a supplier event(s) on 11th or 12th November. Depending on the level of interest the event may be held in person on the Parliamentary estate or remotely. Further information and confirmation of the format of the event will be shared prior to the event. To register your interest in this event, please navigate to https://atamis-ukparliament.my.site.com/s/Welcome. The deadline for registration is 14:00hrs, Friday, 24th October 2025.

Planning Information

In order to assist in understanding the market, the Authority is holding a supplier event(s) on 11th or 12th November. Depending on the level of interest the event may be held in person on the Parliamentary estate or remotely. Further information and confirmation of the format of the event will be shared prior to the event. To register your interest in this event, please navigate to https://atamis-ukparliament.my.site.com/s/Welcome. The deadline for registration is 14:00hrs, Friday, 24th October 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05ac91
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064094-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222000 - Information systems or technology strategic review and planning services

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
3 Aug 20266 months to go
Award Date
Not specified
Contract Period
11 Jan 2027 - 10 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CORPORATE OFFICER OF THE HOUSE OF COMMONS
Additional Buyers

CORPORATE OFFICER OF THE HOUSE OF LORDS

Contact Name
Not specified
Contact Email
pcd@parliament.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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