Tender

Premises Cleaning

CARDIFF METROPOLITAN UNIVERSITY

This public procurement record has 2 releases in its history.

Tender

10 Dec 2025 at 16:28

Planning

10 Oct 2025 at 11:32

Summary of the contracting process

Cardiff Metropolitan University is seeking bids for a comprehensive premises cleaning contract, set to commence on 1st July 2026 and run for an initial five-year term, with potential two one-year extensions. The contract, valued at approximately £7.3 million excluding VAT, covers various university locations in Cardiff, UK, including Alexander House and Cyncoed and Llandaff Campuses. The service will include routine, ad hoc, and periodic cleaning, such as window and carpet cleaning, and will adhere to British Institute of Cleaning Science and NHS Wales National Standards. As part of the procurement process currently in the tender stage, the university is following a Competitive Flexible Procedure. Interested parties must submit expressions of interest by 13th January 2026.

This tender presents substantial opportunities for businesses in the cleaning services sector, particularly those with the capability to provide high-quality, flexible cleaning solutions in line with rigorous standards. SMEs are encouraged to participate, particularly if they have a track record in managing large-scale cleaning contracts and can meet technical standards and living wage requirements. The contract's scope, including its adherence to ethical procurement practices and the opportunity for contract extensions, makes it an attractive prospect for businesses looking to establish a long-term partnership with a reputable public authority like Cardiff Metropolitan University.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Premises Cleaning

Notice Description

The Premises Cleaning contract at the University is currently outsourced. This contract is due to expire on the 30th of June 2026. A new contract is therefore required to be in place from the 1st of July 2026. The University is seeking bids for an initial five-year term from the 1st of July 2026, with two one-year contract extensions available (5+1+1). The new contract will involve the cleaning of all the University's identified premises listed below, which is approximately 68,000m2: * Alexander House, Excelsior Road, Cardiff, CF14 3AT * Cyncoed Campus, Cyncoed Road, Cardiff, CF23 6XD * Llandaff Campus, Western Avenue, Llandaff, Cardiff, CF5 2YB The University's estates ranges from traditional offices and teaching spaces to laboratories and sporting facilities. The scope of services under this new contract will include the following: * Scheduled routine cleaning * Ad hoc /reactive cleaning * Periodic cleaning * Internal & external window cleaning * Gutter, Soffits and fascia clean * Provision of cleaning consumables, cleaning machinery and staff uniforms * Light waste removal duties and carpet cleaning services * Specialist clean of the University's Allied Clinical Health Hub three times per annum The Service should be tailored to fit around the use of the buildings and wider campuses and special consideration should be given to any periodic programme, given the holidays, out of term usage and three intakes of students each year. The academic environment is dynamic and changes with each new student intake and local circumstances. Almost by definition, the cleaning service must be flexible to deal with several situations and be output driven. The cleaning of the University's premises must be carried out in accordance with the following standards: * British Institute of Cleaning Science (BICSc) standard * NHS Wales National Standards of Cleanliness (2021) for all clinical areas * Healthcare Inspectorate Wales (HIW) expectations for all clinical areas The University is an accredited Living Wage provider and as such the University wants to achieve fair and non-exploitative working practices within this contract. The University has adopted the Welsh Government's Code of Practice on Ethical Procurement in Supply Chains , which is designed to ensure that high-quality public services are delivered throughout Wales by a workforce that is treated legally, fairly and safely and is well rewarded. To reflect this conviction the University has committed to paying the living wage for all the staff employed via our key out-sourced facilities management areas. As such, the cleaning staff currently employed by the incumbent supplier are paid the Living Wage. The University will therefore require the successful supplier to continue to pay those staff who work on this contract the Living Wage.

Lot Information

Lot 1

Renewal: The contract will allow for two, one-year contract extensions. These will be exercised at the University's sole discretion.

Planning Information

The University is hosting a pre-market engagement event for the re-procurement of its Premises Cleaning contract, which expires on the 30th of June 2026. This event will take place at the University’s Cyncoed Campus (Cyncoed Road, Cardiff, CF23 6XD) on Thursday, 23rd October 2025 at 10.00am. The deadline for submitting a response is 5pm, Friday 17th October 2025. The University reserves the right to reject an application to attend sent after this deadline. In order to confirm your attendance at this event, please register your interest on the University’s e-tendering portal, InTend. The portal web address is: https://in-tendhost.co.uk/cardiffmet/aspx/Home Suppliers interested in attending must register on the portal and then express an interest in the project. Once registered, please complete the registration form (Page 4 of the Premises Cleaning attachment) and return via the correspondence function within the portal. Outgoing messages from the University will be sent to bidders using the email address entered as part of the portal registration process. In considering what email address to use for this purpose, we strongly recommend that a generic, shared email address is used to help avoid any loss of communication through changes of staff or staff sickness or holidays that may occur. All documentation, questions and answers will be published against the opportunity on the portal following the event. Due to resource constraints, suppliers will be limited to two attendees per organisation. Following the event, we are also offering one-to-one question and answer sessions with representatives from the University to answer any questions, if so required. To request an appointment please use the messaging tool on the InTend e-tender site. The one-to-one sessions will be available week commencing 3rd November between 10am and 4pm. The deadline to request these sessions is Tuesday 28th October at 12.00 noon. These sessions will be conducted via Microsoft Teams and will be recorded. If the University believes that information that is shared in these sessions is relevant to other suppliers, the information may be shared with other suppliers. The recording itself, will not however, be shared with other suppliers. Please note - these sessions are optional; you may also raise any clarification questions you have via the messaging tool on the e-tender portal.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05acb1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081681-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services


CPV Codes

90910000 - Cleaning services

Notice Value(s)

Tender Value
£7,300,000 £1M-£10M
Lots Value
£7,300,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20252 months ago
Submission Deadline
8 Jan 2026Expired
Future Notice Date
17 Nov 2025Expired
Award Date
Not specified
Contract Period
30 Jun 2026 - 30 Jun 2031 Over 5 years
Recurrence
2033-01-20

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARDIFF METROPOLITAN UNIVERSITY
Contact Name
Sarah Hampson-Jones
Contact Email
tenders@cardiffmet.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF5 2YB
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Cardiff
Electoral Ward
Llandaff
Westminster Constituency
Cardiff West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05acb1-2025-12-10T16:28:57Z",
    "date": "2025-12-10T16:28:57Z",
    "ocid": "ocds-h6vhtk-05acb1",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPNB-5569-JLHH",
            "name": "Cardiff Metropolitan University",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPNB-5569-JLHH"
            },
            "address": {
                "streetAddress": "Llandaff campus",
                "locality": "Cardiff",
                "postalCode": "CF5 2YB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL22"
            },
            "contactPoint": {
                "name": "Sarah Hampson-Jones",
                "email": "tenders@cardiffmet.ac.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.cardiffmet.ac.uk/procurement/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "id": "GB-WLS",
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPNB-5569-JLHH",
        "name": "Cardiff Metropolitan University"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The University is hosting a pre-market engagement event for the re-procurement of its Premises Cleaning contract, which expires on the 30th of June 2026. This event will take place at the University's Cyncoed Campus (Cyncoed Road, Cardiff, CF23 6XD) on Thursday, 23rd October 2025 at 10.00am. The deadline for submitting a response is 5pm, Friday 17th October 2025. The University reserves the right to reject an application to attend sent after this deadline. In order to confirm your attendance at this event, please register your interest on the University's e-tendering portal, InTend. The portal web address is: https://in-tendhost.co.uk/cardiffmet/aspx/Home Suppliers interested in attending must register on the portal and then express an interest in the project. Once registered, please complete the registration form (Page 4 of the Premises Cleaning attachment) and return via the correspondence function within the portal. Outgoing messages from the University will be sent to bidders using the email address entered as part of the portal registration process. In considering what email address to use for this purpose, we strongly recommend that a generic, shared email address is used to help avoid any loss of communication through changes of staff or staff sickness or holidays that may occur. All documentation, questions and answers will be published against the opportunity on the portal following the event. Due to resource constraints, suppliers will be limited to two attendees per organisation. Following the event, we are also offering one-to-one question and answer sessions with representatives from the University to answer any questions, if so required. To request an appointment please use the messaging tool on the InTend e-tender site. The one-to-one sessions will be available week commencing 3rd November between 10am and 4pm. The deadline to request these sessions is Tuesday 28th October at 12.00 noon. These sessions will be conducted via Microsoft Teams and will be recorded. If the University believes that information that is shared in these sessions is relevant to other suppliers, the information may be shared with other suppliers. The recording itself, will not however, be shared with other suppliers. Please note - these sessions are optional; you may also raise any clarification questions you have via the messaging tool on the e-tender portal.",
                "dueDate": "2025-10-17T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "064149-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/064149-2025",
                "datePublished": "2025-10-10T12:32:21+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "ITT/25/29",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Premises Cleaning",
        "description": "The Premises Cleaning contract at the University is currently outsourced. This contract is due to expire on the 30th of June 2026. A new contract is therefore required to be in place from the 1st of July 2026. The University is seeking bids for an initial five-year term from the 1st of July 2026, with two one-year contract extensions available (5+1+1). The new contract will involve the cleaning of all the University's identified premises listed below, which is approximately 68,000m2: * Alexander House, Excelsior Road, Cardiff, CF14 3AT * Cyncoed Campus, Cyncoed Road, Cardiff, CF23 6XD * Llandaff Campus, Western Avenue, Llandaff, Cardiff, CF5 2YB The University's estates ranges from traditional offices and teaching spaces to laboratories and sporting facilities. The scope of services under this new contract will include the following: * Scheduled routine cleaning * Ad hoc /reactive cleaning * Periodic cleaning * Internal & external window cleaning * Gutter, Soffits and fascia clean * Provision of cleaning consumables, cleaning machinery and staff uniforms * Light waste removal duties and carpet cleaning services * Specialist clean of the University's Allied Clinical Health Hub three times per annum The Service should be tailored to fit around the use of the buildings and wider campuses and special consideration should be given to any periodic programme, given the holidays, out of term usage and three intakes of students each year. The academic environment is dynamic and changes with each new student intake and local circumstances. Almost by definition, the cleaning service must be flexible to deal with several situations and be output driven. The cleaning of the University's premises must be carried out in accordance with the following standards: * British Institute of Cleaning Science (BICSc) standard * NHS Wales National Standards of Cleanliness (2021) for all clinical areas * Healthcare Inspectorate Wales (HIW) expectations for all clinical areas The University is an accredited Living Wage provider and as such the University wants to achieve fair and non-exploitative working practices within this contract. The University has adopted the Welsh Government's Code of Practice on Ethical Procurement in Supply Chains , which is designed to ensure that high-quality public services are delivered throughout Wales by a workforce that is treated legally, fairly and safely and is well rewarded. To reflect this conviction the University has committed to paying the living wage for all the staff employed via our key out-sourced facilities management areas. As such, the cleaning staff currently employed by the incumbent supplier are paid the Living Wage. The University will therefore require the successful supplier to continue to pay those staff who work on this contract the Living Wage.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90910000",
                        "description": "Cleaning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL22",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKL22",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 8760000,
            "amount": 7300000,
            "currency": "GBP"
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-07-01T00:00:00+01:00",
                    "endDate": "2031-06-30T23:59:59+01:00",
                    "maxExtentDate": "2033-06-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "value": {
                    "amountGross": 8760000,
                    "amount": 7300000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "The qualitative evaluation will be based on a series of technical questions and will be designed to examine the bidder's ability to deliver the actual contract for the University. Please note, the award criteria may be subject to refinement for the second stage of this procurement.",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "cost",
                            "name": "Cost",
                            "description": "The cost evaluation will evaluate the bidder's financial bid. Please note, the award criteria may be subject to refinement for the second stage of this procurement.",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "The social value evaluation will be based on a series of questions asked in the tender documentation. Please note, the award criteria may be subject to refinement for the second stage of this procurement.",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "secondStage": {
                    "maximumCandidates": 8
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "Bidders must be financially secure with a minimum of three-years trading history. The bidders turnover in the last financial year must exceed the set threshold, which is PS15,000,000 per annum. The bidders current ratio must be 1 or higher. Prior to contract award, bidders must have the following levels of insurance in place: Employers Liability Insurance of PS10,000,000 Public Liability Insurance of PS10,000,000 Product Liability Insurance of PS1,000,000 By the award of contract, bidders must have the technical and human resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects."
                        },
                        {
                            "type": "technical",
                            "description": "Cleaning standards required to be met: - British Institute of Cleaning Science (BICSc) standards - NHS Wales National Standards of Cleanliness (2021), or equivalent - Healthcare Inspectorate Wales (HIW) standards, or equivalent"
                        },
                        {
                            "description": "Conditions of participation as outlined in the WSPQ (Wales Procurement Specific Questionnaire) available on the University's Intend e-tender portal (https://in-tendhost.co.uk/cardiffmet/aspx/Home).",
                            "forReduction": true
                        }
                    ]
                },
                "renewal": {
                    "description": "The contract will allow for two, one-year contract extensions. These will be exercised at the University's sole discretion."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-17T23:59:59+00:00"
        },
        "status": "active",
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "The University will be following the Competitive Flexible Procedure using a two stage process as follows: 1. Stage 1 - Participation Stage: After expressing an interest in this procurement opportunity, suppliers will be required to complete the Wales Procurement Specific Questionnaire (WPSQ), where conditions of participations have been set. The conditions of participation must be satisfied to proceed to the next stage of the procurement, tendering. As part of the selection process, the information provided in the WPSQ will be used to determine the top scoring suppliers who will be invited to tender. The number of suppliers that will be invited to tender will be no more than 8. The University will therefore only be taking through the 8 highest scoring suppliers to Stage 2 of the tender process. Should there be a tie-break situation where the score is the same for more than one supplier (= 8th), in this situation the supplier that scores the highest for question 21a of the WPSQ will be invited to tender. If multiple suppliers score the same for this question then priority will be given to the supplier that scores the highest for question 21b of the WPSQ. 2. Stage 2 - Tender Stage Only those suppliers that are successful at the participation stage will be invited to tender for this contract. Each stage will be conducted fully electronically via the University's 'InTend' e-tender portal. All documentation will be issued via this portal and all responses must also be submitted via the portal."
        },
        "submissionMethodDetails": "Each stage will be conducted fully electronically via the University's 'InTend' e-tender portal. All documentation will be issued via this portal and all responses must also be submitted via the portal. The website for the address is as follows: https://in-tendhost.co.uk/cardiffmet/aspx/Home",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2026-01-13T12:00:00+00:00",
        "enquiryPeriod": {
            "endDate": "2026-01-08T12:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-01-16T23:59:59+00:00"
        },
        "documents": [
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "Electronically via the University's 'InTend' e-tender portal. All documentation will be issued via this portal and all responses must also be submitted via the portal. The website for the address is as follows: https://in-tendhost.co.uk/cardiffmet/aspx/Home"
            },
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "081681-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/081681-2025",
                "datePublished": "2025-12-10T16:28:57Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2033-01-20T23:59:59+00:00"
                }
            ]
        }
    },
    "language": "en"
}