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TfL Head Office Catering 2025-26

Transport for London

This public procurement record has 4 releases in its history.

ContractTermination

03 Sep 2026 at 10:05

UK11 - Contract Termination Notice
Award

19 Dec 2025 at 16:11

UK7 - Contract Details Notice
Award

19 Nov 2025 at 09:11

UK6 - Contract Award Notice
Award

10 Oct 2025 at 14:32

UK5 - Transparency Notice
Summary of the contracting process

Transport for London procured head office catering, hub and hospitality services across four London locations: Palestra, Pier Walk, Endeavour Square and Ashfield House. The requirement covered the continued operation of workplace catering and associated hospitality provision, maintaining service continuity while TfL developed a future consolidated catering arrangement. This is a public-sector facilities and contract catering opportunity, relevant to established hospitality operators able to manage services across multiple office sites. The main service category is canteen and catering services (CPV 55500000). TfL is the buying organisation and the work is delivered at its head office locations in London. The requirement was handled as one package rather than being divided into separately described service lots.

The procurement is complete and was awarded through a direct award to the existing supplier, Graysons Hospitality Limited, because continuity was required during preparation of a future consolidated catering contract. The award was made on 13 November 2025, with a gross value of £1,861,704 (£1,551,420 excluding VAT). The contract was signed on 4 December 2025 and ran from 9 December 2025 to 31 August 2026. Its stated duration was nine months. The contract was terminated on 3 September 2026 because it was completed; implementation ended on 31 August 2026 and the final value matched the awarded value. Evaluation was not competitive because this was a direct award.

This procurement demonstrates demand from TfL for a sizeable, multi-site workplace catering and hospitality operation delivered by an established provider. A credible future competitor would need the operational capacity to run consistent catering services across several London head offices, coordinate hub and hospitality functions, and maintain continuity during organisational or contractual transition. The requirement also points to the importance of robust service specifications, reliable day-to-day delivery and the ability to support an integrated catering model. TfL monitored customer satisfaction through feedback measures, planned service delivery against the specification, and contract innovation and efficiency. Suppliers with strong customer-service systems, performance reporting, improvement capability and experience managing complex office catering environments would be well placed when this type of requirement returns.

How relevant is this notice?

Notice Information

Notice Title

TfL Head Office Catering 2025-26

Notice Description

This requirement is for the provision of catering, hub and hospitality services across TfL's four Head Office locations. Palestra, Pier Walk, Endeavour Square, and Ashfield House. This requirement is intended to ensure uninterrupted catering services for a period of nine months while TfL undertakes a comprehensive procurement exercise to establish a future consolidated catering contract. The interim arrangement will maintain service continuity and mitigate any operational risks during the transition to the new contract

Procurement Information

This direct award to the existing supplier is essential to ensure continuity of service while TfL conducts a compliant procurement process for a future consolidated catering contract. Additional time was required to develop a robust specification for an integrated catering solution that streamlines service delivery and delivers efficiencies, which necessitated this interim direct award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05acd9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083319-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55500000 - Canteen and catering services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,551,420 £1M-£10M
Contracts Value
£1,551,420 £1M-£10M

Notice Dates

Publication Date
3 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Nov 202511 months ago
Contract Period
9 Dec 2025 - 31 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

Graysons Hospitality

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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